cannot get dts hd to decode on my sony str-dg820 reciever

[plasticmanpat]

When i watch a bluray movie that is recorded in dolby trusurround hd or dts hd it will not decode it on my sony str-dg820 reciever, i called sony's tech support, they told to make sure i had the speakers hooked up for 7.1, still nothing happened. I keep getting just regular dts, not dts hd.Please help me with this!!!!!!!

[PanasonicPlasmaMan]

do you have a ps3?

[plasticmanpat]

I have a sony bluray player- BDP-S300
sony Grand wega hdtv - KDF-46E2000
sony reciever str-dg820

[bkbluray]

Originally Posted by plasticmanpat

I have a sony bluray player- BDP-S300
sony Grand wega hdtv - KDF-46E2000
sony reciever str-dg820

The Sony S-300 does not decode DTS-HD, but will decode PCM and Dolby TrueHD with the latest firmware update.

[plasticmanpat]

Do you know how i can get the firmware updates.

[PanasonicPlasmaMan]

have to go on website and download on disc if im not mistaken. no ethernet port

[plasticmanpat]

Thank you!!!!!!

[MieDan4ever]

upgrade your sony BD player to bdp-s350 to take care of all your questions.

[Big Daddy]

Originally Posted by plasticmanpat

Do you know how i can get the firmware updates.

You can download from here. Make sure you read the instructions.
http://esupport.sony.com/US/perl/swu...00&region_id=1

[Aries64]

Originally Posted by plasticmanpat

When i watch a bluray movie that is recorded in dolby trusurround hd or dts hd it will not decode it on my sony str-dg820 reciever, i called sony's tech support, they told to make sure i had the speakers hooked up for 7.1, still nothing happened. I keep getting just regular dts, not dts hd.Please help me with this!!!!!!!

One problem is that your receiver does not decode DTS-HD. Thats' correct, the STR-DG820 DOES NOT have the capability of decoding the newest audio codecs such as Dolby TrueHD, DTS MA (Master Audio), or DTS-HD HR (High Resolution). Sony's web site and advertising is rather deceptive when stating "the STR-DG820 decodes the latest audio formats from Dolby® Labs and DTS® making this model fully compatible with Blu-ray Disc™. Now, you can hear the original mix of your favorite BD titles regardless of audio format." The trick is that decoding Dolby TrueHD, DTS MA, or DTS-HD HR by the player or receiver is not mandatory, even though Blu-ray supports and is compatible with these audio formats. The sentence bolded and italicized above is paraphrased from the third sentence of the STR-DG820's description on Sony's web site:

http://www.sonystyle.com/webapp/wcs/...52921665364791

Unfortunately, you have to click-on the "Specifications" tab and read the "Audio Features" to realize that the STR-DG820 doesn't decode the higher audio codecs. According to Sony's web site, listed below are what the STR-DG820 decodes:

Audio Features
Digital Cinema Sound™ Technology : Yes

Dolby® Digital Decoding : Yes

Dolby® Digital EX Decoding : Yes

Dolby® Pro Logic® Decoding : Yes

Dolby® Pro Logic® II Decoding : Yes

Dolby® Pro Logic® IIX Decoding : Yes

dts® 96/24 Decoding : Yes

dts® Decoding : Yes

dts® NEO:6 Decoding : Yes

dts®-ES Decoding : Yes


Specifications from Sony:

http://www.sonystyle.com/webapp/wcs/...52921665364791

And I don't think that a simple firmware update will give your receiver the ability to decode Dolby TrueHD, DTS-MA, or even (the lossy, but still better sounding than standard DTS 5.1) DTS-HR. Does anyone here really think that Sony builds that capability into their lower-end receivers and doesn't charge for it? Lets be real.

Sorry to be the bearer of bad news, but it is what it is. Can you return the STR-DG820 for another receiver? You're going to have to pony-up more cash to get the the capability to decode Dolby TrueHD, DTS MA, or DTS-HD HR.

Keith

[Giyomu]

i have the dg820 and it decodes dts hd & dolby hd

[Aries64]

Originally Posted by Giyomu

i have the dg820 and it decodes dts hd & dolby hd

Hmmm....thats' interesting. The Sony web site specs are inaccurate then. I just downloaded the Operating Instructions of the Sony web site and it does list Dolby TrueHD, but not DTS-HD.

I apologize for incorrectly stating that the STR-DG820 does not decode Dolby TrueHD, as that was based on reading the specs on the Sony web site. I guess Sony needs to update both their web site and Operating Manual then.

Keith

[crackinhedz]

logo says Dts-HD Master Audio to me.

[crackinhedz]

I do not know of any Receiver that can decode TrueHD but not Dts MA.

[arush5268d]

Originally Posted by crackinhedz

I do not know of any Receiver that can decode TrueHD but not Dts MA.

Ugh...thanks for ruining a perfectly good threat with lots of speculation and confusion.


So typical of you.

[Bageara]

Umm...sorry to hijack this thread but ive got a question. ive been thinking about upgrading my HT and i was going to buy the reciever in question, the Sony STR DG820, and connecting my exsisting speakers from my sony DAV DZ410 home cinema system to it, as i cant afford to upgrade my speakers yet
here it is
http://www.superfi.co.uk/index.cfm/p...roduct_ID/2841

My question is basically... am i just wasting my time are my speakers good enough to connect to the 820? and will i notice a big differance from my current system? Thanks.

[crackinhedz]

Originally Posted by jinzo1975

My question is basically... am i just wasting my time are my speakers good enough to connect to the 820? and will i notice a big differance from my current system? Thanks.

those speakers are 3ohm and intended for use with that particular sound system.

I would not advise using them with the 820.

[arush5268d]

Originally Posted by crackinhedz

those speakers are 3ohm and intended for use with that particular sound system.

I would not advise using them with the 820.

~Not trying to thread hijack....~

....but where ya been? Haven't seen you slumming around the forums for several days.

[Bageara]

Originally Posted by crackinhedz

those speakers are 3ohm and intended for use with that particular sound system.

I would not advise using them with the 820.

Hmm thats disapointing... ok thanks crackinhedz looks like i'll have to save up for a bit longer and upgrade my speakers too

[crackinhedz]

Originally Posted by jinzo1975

Hmm thats disapointing... ok thanks crackinhedz looks like i'll have to save up for a bit longer and upgrade my speakers too

Sony STRDG820

Polk Audio RM6750 5.1 Channel Home Theater Speaker System

~$600