Scream Factory Blu-ray Discussion Thread

[TXMoviebuff77]

I bet you don’t have an account with them because they send you email notices on their orders. Every order since July is still showing on mine.

[WKoA13]

Originally Posted by TXMoviebuff77

I bet you don’t have an account with them because they send you email notices on their orders. Every order since July is still showing on mine.

Or their system is just faulty.

I DO have an account with them, and only about 2/3s of my orders the past 2 years have come with an email when they've actually shipped. Most recently, my CREEPSHOW with litho/poster, and THE THING with litho did not have an email shipment confirmation. Or at least not one that ever made it to my inbox.

Which is fine, since it's not that much harder for me to just check my account/order history when I THINK something should have shipped, but...

[RedHarvest]

Originally Posted by TripleHBK

Higher prices bug everyone but my issue isn't with the prices themselves so much as it is with the way they've chosen to go about implementing things. If Scream Factory wants to present itself as a premium brand then there are a few simple things they could/should do.

-Upgrade the cases. Viva Elites were the bare minimum for a collectors line. Recent releases have all been coming in a variety of other style cases though, all, of which are arguably lesser quality. Want to be considered premium? Upgrade the physical presentation. Use Criterion/Arrow style cases and like Nightbreed/Creepshow, use special chipboard boxes or other thicker packaging for the truly special editions.

-Start including booklets with the original pressings instead of trying to gouge collectors for $70 by including a Neca figure.

-Stop the whole "order from us and get a free poster" act. Include the Posters in the first pressing run the way Arrow does and call it a day. Folded posters included inside the case are unfortunately folded yes, but they aren't mangled to shit by mishandling and they don't require any other special consideration when shipping, thus saving Scream Factory money.

-Increase the MSRP on a per title basis while still negotiating with individual retailers. $34.95 - $39.95 MSRP's mean some retailers will sell at or close to that amount. Other retailers will sell titles at a discounted rate of $19.99 - $34.99 depending on the title and it's MSRP. Yeah higher prices suck, but if I can actively shop around to the retailer of my choice, use gift cards to off set higher prices, and have the knowledge that not all titles are going to be priced at the high end of the scale, I can probably forgive the few the are. Get Shorty and Creepshow as they were released do not offer the same level of presentation. Don't act like all products are created equal. Want me to buy from your own storefront and not a different retailer? Give me a real incentive to do so. Arrow Points are but one example of how to do this. Another easier example? Free shipping on a $35 purchase, not $50.

-If you're going to increase prices across the board then you also have to work with retail partners to have actual sales. Look at what Arrow does in the UK and emulate that. At the bare minimum look at what Criterion does and copy that. Even better, work with select retailers to offer a special sale where titles are marked down 50 - 60% off. Sales like this encourage me to overspend and pick up everything I can as opposed to just deciding that I'm probably never going to purchase a particular title from Shout Factory. I never would have purchased the Strangers had it not been on sale in a Best Buy location for $13.99.

Some great points here.

[WesReviews]

I'm hanging on to my pre-order of Candyman, only because I was able to lock in a $25 price on it at Amazon (which, to me, is still awfully high, but I mean... it's better than $35 right? )

After that, I'm done supporting Scream Factory until they can sort their crap out.

[TXMoviebuff77]

Well I’ll be honest, I really don’t care about anyone else’s shipping issues, just trying to shed some light with every other post being negative. Which is why I post my own personal experience, this is every order through Shout since July.

RoTLD2 - arrived 12 days before release date

The Exorcist 2 (once shipping issues began) - arrived 8 days before release date. No issue with exclusive poster.

House on Haunted Hill - arrived 15 days before release date, no issue with exclusive poster.

City Slickers - arrived 7 days before release date, no issue with exclusive poster (the “shaky” special features total BS)

Shocktober order of 5 films - arrived 5 days later.

Shocktober order of 8 films - was back ordered a month, sent me 7 with one movie still on back order. No big deal to me

Creepshow - arrived 10 days before release date (2.0 audio sounds better anyway)

Single White Female - arrived 4 days before release date

Sleepwalkers - arrived day of release, no issue with exclusive poster

The Thing Steelbook - arrived day of release, lithograph in great condition

Candyman & Urban Legend - received email notice of delay, release date is Tuesday

The Critters Collection - currently processing no emails of delays.

[halloween5309]

Originally Posted by GasmaskAvenger

The final specs on their blu-ray of The Mangler puts me into a bind.

Miss out on upgrading a movie I got on laserdisc which is now obsolete with this release or give the devil more money. Fudge, this is hard.

they posted specs on the mangler on their fb page

[moviezrule]

Originally Posted by Cinema84

Were you logged in when you ordered? I couldn't find an order on another site and emailed them - they wrote back that I checked out as a guest. It felt kind of silly but it happens.

On the subject of Shout deleting user comments on social media - that's absolutely despicable. Erase all the negative info and keep only the good ones. I wish I could do that with my credit report.

Originally Posted by TXMoviebuff77

I bet you don’t have an account with them because they send you email notices on their orders. Every order since July is still showing on mine.

I may have forgotten to log in and checked out as a guest...no biggie. Thanks!

[kevbones]

Originally Posted by WesReviews

I'm hanging on to my pre-order of Candyman, only because I was able to lock in a $25 price on it at Amazon (which, to me, is still awfully high, but I mean... it's better than $35 right? )

After that, I'm done supporting Scream Factory until they can sort their crap out.

Or grab the Arrow release for the same amount that has much better packaging with it.

Originally Posted by TXMoviebuff77

Well I’ll be honest, I really don’t care about anyone else’s shipping issues, just trying to shed some light with every other post being negative. Which is why I post my own personal experience, this is every order through Shout since July.

"They haven't screwed me over yet so everyone that is getting screwed over is just being negative!"

[jmat91]

Scam Factory have removed the video from their FB wall.

[darkness2918]

Originally Posted by jmat91

Scam Factory have removed the video from their FB wall.

Of course they did. Same way they delete negative comments as well. It's a shame they've fallen so hard as I really was a big fan of theirs. I'm even thinking of replacing some the SF titles I have with the Arrow UK counter parts (The Thing, Carrie ect..).

[DetroitSportsFan]

Originally Posted by jmat91

Scam Factory have removed the video from their FB wall.

As expected. But they can’t remove it here or anywhere else online.

[rdodolak]

Originally Posted by bb8977

I sent them a private message to which they replied saying that there are 2 sides to every story and the matter is much more complex than we understand but that they are actively working with the sales dept to get this issue resolved.

Originally Posted by Donye

I posted on their page last week with a picture of their response to a question I asked them about their pricing strategy, the post was deleted and I was banned from their Facebook page. I find it poor strategy/dumb business to when you as a company are screwing up orders, not getting orders out in time, shipping bent posters, ect ect probably when you're at your worst isn't the time to start getting a pissy attitude and alienating customers. You catch more flies with honey, don't take your incompetence out on the customers.

[Show spoiler]

It wouldn't surprise me that the Scream Factory individuals can't divulge specifics especially if a higher up made specific financial decisions. I'm sure they wouldn't want to risk pissing off that individual and/or risking their job. Not saying it's right nor do I agree with their approach to simply deleting the posts. They could simply state publicly that they can't get into specifics, blah, blah, blah and leave it at that anytime someone posts, but deleting posts simply begs for more people to post the same question and alienates customers. However, they've made their bed so they're have to deal with whatever the ramifications come in the future.

[Jlouisbarrett]

I just noticed “The Glenn Miller Story” is $15 on Amazon. A Shout release under $30? It’s a miracle.

[jmat91]

Originally Posted by Jlouisbarrett

I just noticed “The Glenn Miller Story” is $15 on Amazon. A Shout release under $30? It’s a miracle.

this is a nostalgic trip back to 2016 haha

[black coffee]

Originally Posted by darkness2918

Of course they did. Same way they delete negative comments as well. It's a shame they've fallen so hard as I really was a big fan of theirs. I'm even thinking of replacing some the SF titles I have with the Arrow UK counter parts (The Thing, Carrie ect..).

I've been doing that ever since I got my region free player a year or so ago. The added bonus is how cheap they are during an Arrow UK sale and how much the SF editions sell on ebay because of some silly slipcover

[OldManInTheCave]

Originally Posted by TXMoviebuff77

they don’t even have the 2 weeks early on their site now, which is no big deal as long as it’s on or before street date & so far even with the delays all the orders have arrived before street date. Complaining about prices is just silly & the majority of the titles minus Creepshow, Candyman & Critters are under $30 on the site. I honestly don’t care what some other schmuck says in some video rant. It’s the same people complaining & all others are just sheep. Mock me all you want but I’ve had no issues with orders since the delays & have been emailed on Candyman & Urban Legend arriving late, which is good enough & to me it’s
Progress.

Everyone is entitled to their own opinion, so I won't bash yours. However, that "schmuck" is a regular guy that opened up a genre-first video store in TAMPA. Have you ever been there? It's the taint of a state generally known as "America's penis", and not a place that one opens a business that caters to horror fans if they're in it to make a good living. It's clearly a labour of love, and while you don't have to side with or feel sorry for him, he's pretty far from an average "schmuck".

[DenOfEarth]

Finally Mangler uncut and in 4K and all that.

Since Perfect Blue is coming from Shout/Gkids, who thinks they should put it on the Scream label?

[dawnofthediscs]

Originally Posted by DenOfEarth

Finally Mangler uncut and in 4K and all that.

Since Perfect Blue is coming from Shout/Gkids, who thinks they should put it on the Scream label?

Per Gkids on Twitter

"Hi, this is sadly not real at this point. We handled the theatrical release but a home video release here remains speculative. We have asked RS to remove the listing"

https://twitter.com/GKIDSfilms/statu...75596841594880

https://www.animenewsnetwork.com/bbs....php?t=3088666

And no, if and when "Perfect Blue" does get announced at Shout!. I don't think it should be on the Scream side of things.

[Member-222782]

Originally Posted by Jlouisbarrett

I just noticed “The Glenn Miller Story” is $15 on Amazon. A Shout release under $30? It’s a miracle.

Yeah. Too bad it's the wrong film to discount They're probably not moving many copies of this one.

[DenOfEarth]

How about Idle Hands?