Wanting a PS3....retailer return policy - Blu-ray Forum

Acctingman · 09-02-2009, 10:28 PM

Hi all

Quick question. Who has the better return policy outside Costco. Costco won't be carrying the new "slims" for at least a month, possibly more (I should know....I work at their corp office).

Fred's and Target have a crappy return policy. After a few months if the machine goes tits up....you have to send it to the manufacturer. Fry's....I'm not so sure. I've heard they will let you exchange it as long as you have a receipt and all the componets are there (can anyone confirm that?)

Basically....I have little to no patience

So....anyone know what store(s) have decent exxhange polocies?

Thanks!!

Groo The Perverted · 09-02-2009, 10:47 PM

I'd like to know what the return policy @ Amazon.com and Costco's are.

Costco used to have that thing where you had FOREVER. A friend of mine's son works @ Costco and they used to have people bring a TV in after years and just say "I wanna return this" and they'd get store credit or whatever.

Now I heard they cut that back and it's 90 days or something like that.

Banjo · 09-02-2009, 10:56 PM

Quote:

Originally Posted by Dreaming in Blu

I'd like to know what the return policy @ Amazon.com and Costco's are.

Costco used to have that thing where you had FOREVER. A friend of mine's son works @ Costco and they used to have people bring a TV in after years and just say "I wanna return this" and they'd get store credit or whatever.

Now I heard they cut that back and it's 90 days or something like that.

It's true about Costco, they did have that policy in effort until a while ago.

CasualKiller · 09-02-2009, 11:00 PM

Not even 90 days now, our store is 15 for electronics. Too many people abusing a good thing.

Acctingman · 09-02-2009, 11:04 PM

Nope

The 90 day policy doesn't apply to consoles.

For your reading enjoyment....

http://www.costco.com/Service/Featur...uctNo=11467120

Hmmm....wonder if I've answered my own question. Wait 2 months and buy it with an open return policy or buy it from another retailer hoping the unit doesn't break down.

Johnny Vinyl · 09-02-2009, 11:50 PM

Nice to meet you Acctingman! I also work at Costco, but in Canada. We have a different buying office, so I'll have to check on when the PS3 Slim is coming our way. So far (reading the dept newsletters...nothing).

John

CasualKiller · 09-03-2009, 03:42 AM

Quote:

Originally Posted by Acctingman

Nope

The 90 day policy doesn't apply to consoles.

For your reading enjoyment....

http://www.costco.com/Service/Featur...uctNo=11467120

Hmmm....wonder if I've answered my own question. Wait 2 months and buy it with an open return policy or buy it from another retailer hoping the unit doesn't break down.

I just told you above, there is no open return policy on consoles anymore...

plee · 09-03-2009, 03:45 AM

Quote:

Originally Posted by Acctingman

Nope

The 90 day policy doesn't apply to consoles.

For your reading enjoyment....

http://www.costco.com/Service/Featur...uctNo=11467120

Hmmm....wonder if I've answered my own question. Wait 2 months and buy it with an open return policy or buy it from another retailer hoping the unit doesn't break down.

To be honest, your more than likely to be past the 90 days if the PS3 dies. Sony's got a one year warranty and sending it back is not too difficult, I've done it 2 times. Downside is the return PS3 will probably be a refurbed one if your PS3 is DOA.

deangrazy · 09-05-2009, 10:26 PM

Quote:

Originally Posted by CasualKiller

Not even 90 days now, our store is 15 for electronics. Too many people abusing a good thing.

Some stores here have 15 day policy plus the restocking fee, Nothing like shopping online.

caliblue15 · 09-04-2009, 05:44 AM

Quote:

Originally Posted by Acctingman

Hi all

Quick question. Who has the better return policy outside Costco. Costco won't be carrying the new "slims" for at least a month, possibly more (I should know....I work at their corp office).

Fred's and Target have a crappy return policy. After a few months if the machine goes tits up....you have to send it to the manufacturer. Fry's....I'm not so sure. I've heard they will let you exchange it as long as you have a receipt and all the componets are there (can anyone confirm that?)

Basically....I have little to no patience

So....anyone know what store(s) have decent exxhange polocies?

Thanks!!

I would just buy it from Best Buy and get a warranty if it dies, they switch it out for a new one, don't really ask too many questions besides testing it..

jw · 09-04-2009, 08:27 AM

Amazon is 30 days
Best Buy is 30 days(45 days with Premier Reward Zone)
Circuit City - well

K-Mart 90 Days
Target - 90Days, I believe
Wal-Mart 90 Days
GameStop - 30 days

Thats off the top of my head an things may have changed

Whatstreet · 09-04-2009, 03:36 PM

I bought a PS3 Slim at Fry's and had to return it for exchagne because the optical drive would not read discs. This happend after one week of use.

The second unit is still working fine. Fry's has a thirty day return policy in California. They are online but I was doing business with a local Fry's walk in store.

Mr. Cinema · 09-04-2009, 04:32 PM

You don't seem to have much confidence in the PS3 if you're wanting a store with a return policy past 90 days.

09-02-2009, 10:28 PM	#1
Acctingman Junior Member Member since:Oct 2008	Wanting a PS3....retailer return policy Hi all Quick question. Who has the better return policy outside Costco. Costco won't be carrying the new "slims" for at least a month, possibly more (I should know....I work at their corp office). Fred's and Target have a crappy return policy. After a few months if the machine goes tits up....you have to send it to the manufacturer. Fry's....I'm not so sure. I've heard they will let you exchange it as long as you have a receipt and all the componets are there (can anyone confirm that?) Basically....I have little to no patience So....anyone know what store(s) have decent exxhange polocies? Thanks!!

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09-02-2009, 10:47 PM	#2
Groo The Perverted Blu-ray Champion Member since:Aug 2008 Blu-ray collection:109 DVD collection:8 Trading Score:272	I'd like to know what the return policy @ Amazon.com and Costco's are. Costco used to have that thing where you had FOREVER. A friend of mine's son works @ Costco and they used to have people bring a TV in after years and just say "I wanna return this" and they'd get store credit or whatever. Now I heard they cut that back and it's 90 days or something like that.

09-02-2009, 11:00 PM	#4
CasualKiller Blu-ray Samurai Member since:Feb 2008 Location:Brooks Alberta Blu-ray collection:54 Trading Score:15	Not even 90 days now, our store is 15 for electronics. Too many people abusing a good thing.

09-02-2009, 11:04 PM	#5
Acctingman Junior Member Member since:Oct 2008	Nope The 90 day policy doesn't apply to consoles. For your reading enjoyment.... http://www.costco.com/Service/Featur...uctNo=11467120 Hmmm....wonder if I've answered my own question. Wait 2 months and buy it with an open return policy or buy it from another retailer hoping the unit doesn't break down.

09-02-2009, 11:50 PM	#6
Johnny Vinyl Moderator Top ranked HT gallery Top contributor Member since:Jul 2007 Location:At the crossroad of Analogue Dr & 2CH Ave Home Theater Gallery:19 Blu-ray collection:205 DVD collection:7 Blu-ray reviews:3 Trading Score:8	Nice to meet you Acctingman! I also work at Costco, but in Canada. We have a different buying office, so I'll have to check on when the PS3 Slim is coming our way. So far (reading the dept newsletters...nothing). John

09-04-2009, 08:27 AM	#11
jw Blu-ray Archduke Top contributor Member since:Apr 2007 Location:USA Trading Score:519	Amazon is 30 days Best Buy is 30 days(45 days with Premier Reward Zone) Circuit City - well K-Mart 90 Days Target - 90Days, I believe Wal-Mart 90 Days GameStop - 30 days Thats off the top of my head an things may have changed

09-04-2009, 03:36 PM	#12
Whatstreet Active Member Member since:Apr 2008 Location:Fremont, CA USA	I bought a PS3 Slim at Fry's and had to return it for exchagne because the optical drive would not read discs. This happend after one week of use. The second unit is still working fine. Fry's has a thirty day return policy in California. They are online but I was doing business with a local Fry's walk in store.

09-04-2009, 04:32 PM	#13
Mr. Cinema Blu-ray Samurai Member since:Jan 2008 Location:NC 4K collection:34 Blu-ray collection:35 Blu-ray reviews:1 Trading Score:85	You don't seem to have much confidence in the PS3 if you're wanting a store with a return policy past 90 days.

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