Toshiba Says Buyers Aren't Returning HD DVD Players for Blu-Ray - Blu-ray Forum

Ispoke · 01-10-2008, 12:49 PM

Not sure if this should be in the general forums so posted here, but found this interesting from Toshiba

Quote:

While industry support for HD DVD has shrunk, sales of the players remain ``robust,'' said Jodi Sally, vice president of marketing for Toshiba America.

``I've heard of no return issues at all regarding this,'' Sally said yesterday in an interview with Bloomberg Radio from the Consumer Electronics Show in Las Vegas.

Now to me it could also mean that people are not having problems returning them, or am I being well ..........

Link

badboi · 01-10-2008, 12:50 PM

The crack must be flowing freely at Toshibasoft this week.

jurassic_pork · 01-10-2008, 12:51 PM

Well I'll be the first one to call bullshit on this. I was at two best buy's yesterday and folks at both of them told me people were returning HD-DVD players because of all the defections. Of course I asked if they were buying blu and the response was some were and some werent. I guess some new blu customers are better than none.

Bullseye · 01-10-2008, 12:53 PM

Its a bad sign for Toshiba when they have to release a statement every hour.

Zyclone · 01-10-2008, 12:58 PM

is anyone still listening to toshiba now days?

Ispoke · 01-10-2008, 01:00 PM

Quote:

Originally Posted by Zyclone

is anyone still listening to toshiba now days?

Apparently......... sales are ‘ROBUST’ after all

xtop · 01-10-2008, 01:11 PM

robust could be taken several ways, its not like everyone knows about warner switching and uni and para ready to switch. im sure they're still selling plenty of movies and players. and until a retailer drops them..they'll continue to be bought because average joe consumer doesn't keep up with news like we do. heck..a lot of people don't even know about this whole war.

as for the returns tho..I don't believe that. the robust comment is certainly to spin the return issue im sure they're having right now

JohnGalt · 01-10-2008, 04:44 PM

Quote:

Originally Posted by Bullseye

Its a bad sign for Toshiba when they have to release a statement every hour.

It's a bad sign when the battle lines move this far in the opposition's favor. She's effectively announcing that yes, Toshiba has stopped beating its wife.

tqlla · 01-10-2008, 05:11 PM

Could you imagine if she was the press agent for the titanic?

Hour
1) I know that you have heard the rumors of several large icebergs ahead. But dont worry, we havent hit one yet.

2) I know you heard the rumors of us hitting an iceberg, but these are just rumors, and we havent sunk yet.

3) Okay, so we hit a big iceberg. We have now cancelled our meeting that was meant to showcase our Iceberg avoidance plans. The boat isnt sinking

4) I know you see all that water... but dont worry, the ship isnt sinking.

5) This is the only company that put the interests of the consumer before the interests of the people who keep the boat afloat. The boat is not sinking

6) I would just like to remind everyone that the boat isnt sinking yet.

7) I havent heard of any issues with people getting on lifeboats. BTW, Boat = Not sinking.

SNAP · 01-10-2008, 05:27 PM

Quote:

Originally Posted by tqlla

Could you imagine if she was the press agent for the titanic?

Hour
1) I know that you have heard the rumors of several large icebergs ahead. But dont worry, we havent hit one yet.

2) I know you heard the rumors of us hitting an iceberg, but these are just rumors, and we havent sunk yet.

3) Okay, so we hit a big iceberg. We have now cancelled our meeting that was meant to showcase our Iceberg avoidance plans. The boat isnt sinking

4) I know you see all that water... but dont worry, the ship isnt sinking.

5) This is the only company that put the interests of the consumer before the interests of the people who keep the boat afloat. The boat is not sinking

6) I would just like to remind everyone that the boat isnt sinking yet.

7) I havent heard of any issues with people getting on lifeboats. BTW, Boat = Not sinking.

If she was press agent for Santa Claus there'd be no Christmas.

Razzy · 01-10-2008, 01:04 PM

While industry support for HD DVD has shrunk, sales of the players remain "robust,'' said Jodi Sally, vice president of marketing for Toshiba America.

"I've heard of no return issues at all regarding this,'' Sally said yesterday in an interview with Bloomberg Radio from the Consumer Electronics Show in Las Vegas.

Yeah, just keep your head buried in the sand.

Most HD DVD players are probably headed to ebay.

http://www.bloomberg.com/apps/news?p...aI&refer=japan

Go Blu · 01-10-2008, 01:06 PM

The only reason they are not returning the players is becasue they can't return all the movies they bought for it.

So sorry!

The Don · 01-10-2008, 01:07 PM

have they not checked ebay?

Kairav · 01-10-2008, 01:09 PM

Well if you bought 50 odd movies with your $99 player, you are bound to keep them.

toocheezy · 01-10-2008, 01:12 PM

Quote:

Originally Posted by The Don

have they not checked ebay?

I guess they have not. If they would have they will clearly see that there are alot of A2's up for sale

richard lichtenfelt · 01-10-2008, 01:17 PM

Plenty of people probably don't know about the WB situation unless they happened to catch it on the news.
I've yet to see mention of it on tv. I don't watch the news often though as I find it to be depressing. Sports, weather, and tragedy.

SlapnutsGT · 01-10-2008, 01:14 PM

Working at a Best Buy service center you sometimes get Store Stock units in that have no problems (No Fault Found is what we call em, or NFF). Well, that typically happens when a customer within 30 days of buying something they decide they don't won't it for whatever reason, return it and come up with some B.S. reason why they don't want it: "Doesn't play discs, skips, etc..."

Well since end of Dec. we have been getting a HUGE amount of HD-A30s in, all store stock and NFF ... which is telling me people are returning them ... and we are just one Service Center (we mainly deal entire east coast from NC to FL and as far west as KY) and I'm not sure how many centers Best Buy has, but I'm guessing its 10 or more.

crystal_sun · 01-10-2008, 09:53 PM

If anyone can point me of a place where I can return my 1 year player, then please let me know. I'll be first in line to do so...plus I'll GIVE them $50 for the trouble.

xwingsct · 01-11-2008, 02:30 AM

Quote:

Originally Posted by Go Blu

The only reason they are not returning the players is becasue they can't return all the movies they bought for it.

So sorry!

Good point made

blugasm · 01-10-2008, 01:07 PM

[QUOTE=Razzy;497993]``I've heard of no return issues at all regarding this,'' Sally said yesterday in an interview with Bloomberg Radio from the Consumer Electronics Show in Las Vegas.

LOL... Meaning no one is having any issues in returning them?

01-10-2008, 01:04 PM	#11
Razzy Special Member Member since:Apr 2007 Location:Canada Blu-ray collection:179 Blu-ray reviews:2	Toshiba Says Buyers Aren't Returning HD DVD Players for Blu-Ray While industry support for HD DVD has shrunk, sales of the players remain "robust,'' said Jodi Sally, vice president of marketing for Toshiba America. "I've heard of no return issues at all regarding this,'' Sally said yesterday in an interview with Bloomberg Radio from the Consumer Electronics Show in Las Vegas. Yeah, just keep your head buried in the sand. Most HD DVD players are probably headed to ebay. http://www.bloomberg.com/apps/news?p...aI&refer=japan Last edited by Razzy; 01-10-2008 at 01:07 PM.

01-10-2008, 01:17 PM	#16
richard lichtenfelt Power Member Member since:Jul 2007 Location:I'm not drunk, I'm just tired cause I been up all night drinking. Blu-ray reviews:3	Plenty of people probably don't know about the WB situation unless they happened to catch it on the news. I've yet to see mention of it on tv. I don't watch the news often though as I find it to be depressing. Sports, weather, and tragedy. Last edited by richard lichtenfelt; 01-10-2008 at 01:19 PM.

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01-10-2008, 12:50 PM	#2
badboi Special Member Member since:Sep 2007 Location:Atlanta	The crack must be flowing freely at Toshibasoft this week.

01-10-2008, 12:51 PM	#3
jurassic_pork Blu-ray Samurai Member since:Dec 2007 Blu-ray reviews:4 Trading Score:240	Well I'll be the first one to call bullshit on this. I was at two best buy's yesterday and folks at both of them told me people were returning HD-DVD players because of all the defections. Of course I asked if they were buying blu and the response was some were and some werent. I guess some new blu customers are better than none.

01-10-2008, 12:53 PM	#4
Bullseye Blu-ray Samurai Top contributor Member since:Sep 2006 Location:Ireland Home Theater Gallery:24 4K collection:70 Blu-ray collection:760 Blu-ray reviews: 44	Its a bad sign for Toshiba when they have to release a statement every hour.

01-10-2008, 12:58 PM	#5
Zyclone Blu-ray Samurai Member since:Jun 2007 Location:Somewhere over the rainbow Home Theater Gallery:3 Blu-ray collection:304	is anyone still listening to toshiba now days?

01-10-2008, 01:11 PM	#7
xtop Blu-ray Count Member since:Oct 2007 Blu-ray collection:- DVD collection:- Digital collection:- Trading Score:3	robust could be taken several ways, its not like everyone knows about warner switching and uni and para ready to switch. im sure they're still selling plenty of movies and players. and until a retailer drops them..they'll continue to be bought because average joe consumer doesn't keep up with news like we do. heck..a lot of people don't even know about this whole war. as for the returns tho..I don't believe that. the robust comment is certainly to spin the return issue im sure they're having right now

01-10-2008, 05:11 PM	#9
tqlla Active Member Member since:Sep 2007	Could you imagine if she was the press agent for the titanic? Hour 1) I know that you have heard the rumors of several large icebergs ahead. But dont worry, we havent hit one yet. 2) I know you heard the rumors of us hitting an iceberg, but these are just rumors, and we havent sunk yet. 3) Okay, so we hit a big iceberg. We have now cancelled our meeting that was meant to showcase our Iceberg avoidance plans. The boat isnt sinking 4) I know you see all that water... but dont worry, the ship isnt sinking. 5) This is the only company that put the interests of the consumer before the interests of the people who keep the boat afloat. The boat is not sinking 6) I would just like to remind everyone that the boat isnt sinking yet. 7) I havent heard of any issues with people getting on lifeboats. BTW, Boat = Not sinking.

01-10-2008, 01:06 PM	#12
Go Blu Special Member Member since:Feb 2007	The only reason they are not returning the players is becasue they can't return all the movies they bought for it. So sorry!

01-10-2008, 01:07 PM	#13
The Don Blu-ray Ninja Member since:Apr 2006 Blu-ray reviews:12 Trading Score:2	have they not checked ebay?

01-10-2008, 01:09 PM	#14
Kairav Expert Member Member since:Nov 2007 Location:Atlanta Blu-ray reviews:9 Trading Score:5	Well if you bought 50 odd movies with your $99 player, you are bound to keep them.

01-10-2008, 01:14 PM	#17
SlapnutsGT Member Member since:Aug 2007 Location:Atlanta	Working at a Best Buy service center you sometimes get Store Stock units in that have no problems (No Fault Found is what we call em, or NFF). Well, that typically happens when a customer within 30 days of buying something they decide they don't won't it for whatever reason, return it and come up with some B.S. reason why they don't want it: "Doesn't play discs, skips, etc..." Well since end of Dec. we have been getting a HUGE amount of HD-A30s in, all store stock and NFF ... which is telling me people are returning them ... and we are just one Service Center (we mainly deal entire east coast from NC to FL and as far west as KY) and I'm not sure how many centers Best Buy has, but I'm guessing its 10 or more.

01-10-2008, 09:53 PM	#18
crystal_sun Blu-ray Samurai Top contributor Member since:Sep 2007 Home Theater Gallery:9 Blu-ray collection:43 Blu-ray reviews:4 Trading Score:13	If anyone can point me of a place where I can return my 1 year player, then please let me know. I'll be first in line to do so...plus I'll GIVE them $50 for the trouble.

01-10-2008, 01:07 PM	#20
blugasm Member Member since:Jan 2008 Location:Vancouver Island	[QUOTE=Razzy;497993]``I've heard of no return issues at all regarding this,'' Sally said yesterday in an interview with Bloomberg Radio from the Consumer Electronics Show in Las Vegas. LOL... Meaning no one is having any issues in returning them?

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