no 5.1 surround sound coming out of HDMI from PS3

[natieamwong]

Hi, I am new to this site.
I have a problem and really need help. I called Sony technical support but they can't help me and also hung up on me too.
I have a 52" Sony TV, KDL-52W3000, Home theartre system Sony DAV-IS10, PS3 and HD-DVD player.
I used HDMI cable to connect PS3, HD-DVD player to TV (TV has 3 HDMI inputs and 1 optical output) then I used optical cable to connect the TV to Home Theatre (this home theatre DAV-IS10 has only 1 optical input) then I don't receive the true 5.1 surroud sound from that optical cable.
Do you know what is the problem? Why can't I get the DTS, 5.1 Surround sound?

If I connected the optical cable directly from PS3 to Home Theatre then I got the surround sound.

I have looked at the manual, I found some interesting info here it is
"HDMI IN 1/2/3 : Video 480i, 480p, 720i, 720p, 1080i, 1080p, 1080/24p / Audio Two channel linear PCM 32,44.1 and 48kHz. 16,20 and 24 bits, Dolby Digital.
AUDIO (HDMI IN 1 only) : 500 m Vrms (100% modulation)/Impedance : 47kilohms."

You will see that they say, "Two channel Linear PCM" so that mean it won't carry 5.1 surround sound right? what about "Dolby Digital", is it a 5.1 Sourround?????

It is very frustrated...really need help.....thanks in advance.

[crackinhedz]

Originally Posted by natieamwong

If I connected the optical cable directly from PS3 to Home Theatre then I got the surround sound.

[ps3 to system] this is how you should have it connected. (you might just need an optical switcher)

If you insist on going from TV to the system, set the PS3 on bitstream, and also your TV on Bitstream (it might be labeled as "dolby digital") ...not sure if you will lose support for Dts this way?

[gearyt]

I " think " that the connection on the tv is an OUTPUT... It is to send DD broadcast signals to an amp... So you need to connect the PS3 to the amp, not the tv
All the TV's I have worked on, have a menu setting to turn this option on

[natieamwong]

Originally Posted by gearyt

I " think " that the connection on the tv is an OUTPUT... It is to send DD broadcast signals to an amp... So you need to connect the PS3 to the amp, not the tv
All the TV's I have worked on, have a menu setting to turn this option on

Do you mind to explain little more please?

[beakergeek]

Thats odd, I looked at the specs for the sony DAV-IS10 on sony's website and it says that it has 1 hdmi input and 1 hdmi output. Have you looked at the back of the unit recently?

[natieamwong]

Originally Posted by beakergeek

Thats odd, I looked at the specs for the sony DAV-IS10 on sony's website and it says that it has 1 hdmi input and 1 hdmi output. Have you looked at the back of the unit recently?

Yes I looked and here is the info

DAV-IS10 home theatre: 1 HDMI output, 1 Optical Input (there is no HDMI input)
KDL-52W3000 TV : 3 HDMIs Input, 1 Optical Output
PS3 : 1 HDMI output, 1 Optical output

[gearyt]

Originally Posted by natieamwong

Do you mind to explain little more please?

What I have seen is the Optical connector on TV's is to provide an Output to an aux amplifier to tap off the 5.1 sound from the internal off-air receiver, not used as an input to its internal amps and speakers. The port is usually turned on/off thru menu functions such as Dolby Digital "on"

I think you by-passed the audio by hooking up the HDMI from the PS3 to the TV, and then optical back to the AMP. You need to tap the audio at the source , not the destination

hope this helps

[natieamwong]

Originally Posted by gearyt

What I have seen is the Optical connector on TV's is to provide an Output to an aux amplifier to tap off the 5.1 sound from the internal off-air receiver, not used as an input to its internal amps and speakers. The port is usually turned on/off thru menu functions such as Dolby Digital "on"

I think you by-passed the audio by hooking up the HDMI from the PS3 to the TV, and then optical back to the AMP. You need to tap the audio at the source , not the destination

hope this helps

Hi thanks for your advise but what do you mean about your last paragraph???
"tap the audio at the source, not the destination"
thanks again.

[natieamwong]

The optical switcher sounds good.

Yeah, I set to Bitstream on PS3, no option on TV but it still doesn't work.

Thank you so much.

[crackinhedz]

Originally Posted by natieamwong

The optical switcher sounds good.

Yeah, I set to Bitstream on PS3, no option on TV but it still doesn't work.

Thank you so much.

the option on the tv should be "dolby digital" out.

[beakergeek]

Connections:
1. Use an HDMI cable to connect PS3 to the HDMI INPUT on the Home theater DAV-IS10
2. Use an HDMI cable to connect HD-DVD player to the TV and an optical cable to connect the HD-DVD to the DAV-IS10
3. Use an HDMI cable to connect the OUTPUT on the DAV-IS10 to one of the INUPUTS on the TV.

Settings:
1. PS3 under audio set output format to bitstream
2. HD-DVD player- not sure how yours works but should be able to send audio out via the optical and the video out the HDMI. This way you can send 1080p from HD-DVD player to TV
3. To watch/play PS3 select the HDMI input (1, 2, or 3) on the TV and select the HDMI input on the DAV-IS10

[natieamwong]

Originally Posted by beakergeek

Connections:
1. Use an HDMI cable to connect PS3 to the HDMI INPUT on the Home theater DAV-IS10
2. Use an HDMI cable to connect HD-DVD player to the TV and an optical cable to connect the HD-DVD to the DAV-IS10
3. Use an HDMI cable to connect the OUTPUT on the DAV-IS10 to one of the INUPUTS on the TV.

Settings:
1. PS3 under audio set output format to bitstream
2. HD-DVD player- not sure how yours works but should be able to send audio out via the optical and the video out the HDMI. This way you can send 1080p from HD-DVD player to TV
3. To watch/play PS3 select the HDMI input (1, 2, or 3) on the TV and select the HDMI input on the DAV-IS10

DAV-IS10 has no HDMI input, and has only 1 optical input....sorry I didnot specify that at the beginning.

[neckedness]

Originally Posted by natieamwong

I have a 52" Sony TV, KDL-52W3000, Home theartre system Sony DAV-IS10

How do you have the Sony DAV-IS10 6 months before release? Was it released in other countries before July 08'?