Can someone who knows Amazon well explain this? - Blu-ray Forum

Chris60119 · 07-12-2008, 07:35 AM

I'm still waiting on Vantage Point. I checked the shipping status and got this:

Date Time Location Event Details
July 11, 2008 01:52:00 AM FOREST PARK IL Arrival Scan
July 10, 2008 11:47:00 PM FOREST PARK IL Arrival Scan
July 01, 2008 03:52:00 AM FOREST PARK IL Shipment has left seller facility and is in transit

WHy is the arrival scan in the same place it left 10 days ago?

BirdManJr · 07-12-2008, 07:37 AM

how long ago did you order and when was you suppose to get it.
if it doesnt arrive on the day of estimated delivery i would email or call them
Those event details could be just screwed up tho and the package be on the way....Worst case scenerio...you dont get...call and ask why...maybe they give it to you for free...or a deal.

Chris60119 · 07-12-2008, 07:40 AM

Quote:

Originally Posted by BirdManJr

how long ago did you order and when was you suppose to get it.
if it doesnt arrive on the day of estimated delivery i would email or call them
Those event details could be just screwed up tho and the package be on the way....Worst case scenerio...you dont get...call and ask why...maybe they give it to you for free...or a deal.

I ordered it about a month ago I'm guessing. It was well before it went on sale. It;s getting old waiting on this title.

cueman98 · 07-12-2008, 07:51 AM

You definitely need to contact amazon on this. UPS wouldn't take this long without there being some sort of problem. I assume you used free super-saver shipping?

EDIT: Never mind, Just thought, super-saver shipping is USPS.

I still say contact amazon, they will almost certainly send a replacement free if the package can be proved lost.

Chris60119 · 07-12-2008, 07:59 AM

Quote:

Originally Posted by cueman98

You definitely need to contact amazon on this. UPS wouldn't take this long without there being some sort of problem. I assume you used free super-saver shipping?

I think i did. Just regular shipping. I will call them tomorrow.

Chris60119 · 07-12-2008, 05:05 PM

Whats Amazons phone number/ I can't find it anywhere?

cartman781 · 07-12-2008, 05:08 PM

Quote:

Originally Posted by frettless5

Whats Amazons phone number/ I can't find it anywhere?

1-866-216-1072

jq71586 · 07-12-2008, 05:09 PM

1-866-216-1072

JJ · 07-12-2008, 05:56 PM

Sheesh, my Batman Begins took 5 days to get here from Jacksonville. I'm in Miami. I could've made that 10 hour two-way drive myself...if...gas...was...10...cents...a...gallon.

SoCalTiger · 07-12-2008, 06:25 PM

Just to clarify, that is a problem with USPS not Amazon per se. Although Amazon might step in to resolve it. But looking at that log, it looks like USPS lost the package for 10 days and then found it and rescanned it in...

Dogslyf · 07-12-2008, 08:50 PM

The "Arrival Scan" time is the time it arrives at the shipping facility, like the UPS warehouse. It is no the time it arrives at your residence. That is the delivery date/time. Looks like your item may be back ordered.

Chris60119 · 07-13-2008, 04:15 AM

Thanks for the number people. I called them and it is now resolved. If it;s not here by Monday, they will send out another copy with faster shipping.

07-12-2008, 07:35 AM	#1
Chris60119 Blu-ray Ninja Member since:May 2008 Location:Savannah GA Blu-ray collection:850 DVD collection:1 Blu-ray reviews: 35	Can someone who knows Amazon well explain this? I'm still waiting on Vantage Point. I checked the shipping status and got this: Date Time Location Event Details July 11, 2008 01:52:00 AM FOREST PARK IL Arrival Scan July 10, 2008 11:47:00 PM FOREST PARK IL Arrival Scan July 01, 2008 03:52:00 AM FOREST PARK IL Shipment has left seller facility and is in transit WHy is the arrival scan in the same place it left 10 days ago?

07-12-2008, 07:51 AM	#4
cueman98 Active Member Member since:Dec 2006 Blu-ray collection:1	You definitely need to contact amazon on this. UPS wouldn't take this long without there being some sort of problem. I assume you used free super-saver shipping? EDIT: Never mind, Just thought, super-saver shipping is USPS. I still say contact amazon, they will almost certainly send a replacement free if the package can be proved lost. Last edited by cueman98; 07-12-2008 at 07:58 AM.

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07-12-2008, 07:37 AM	#2
BirdManJr Power Member Member since:Mar 2008 Blu-ray reviews:3	how long ago did you order and when was you suppose to get it. if it doesnt arrive on the day of estimated delivery i would email or call them Those event details could be just screwed up tho and the package be on the way....Worst case scenerio...you dont get...call and ask why...maybe they give it to you for free...or a deal.

07-12-2008, 05:05 PM	#6
Chris60119 Blu-ray Ninja Member since:May 2008 Location:Savannah GA Blu-ray collection:850 DVD collection:1 Blu-ray reviews: 35	Whats Amazons phone number/ I can't find it anywhere?

07-12-2008, 05:09 PM	#8
jq71586 Special Member Member since:Jan 2008 Location:Fall River, MA Blu-ray collection:55 Trading Score:29	1-866-216-1072

07-12-2008, 05:56 PM	#9
JJ Blu-ray Count Top ranked HT gallery Member since:Jul 2007 Location:Miami, FL Home Theater Gallery:99 4K collection:624 Blu-ray collection:1298 DVD collection:31 Digital collection:5 Blu-ray reviews: 18 Trading Score:203	Sheesh, my Batman Begins took 5 days to get here from Jacksonville. I'm in Miami. I could've made that 10 hour two-way drive myself...if...gas...was...10...cents...a...gallon.

07-12-2008, 06:25 PM	#10
SoCalTiger Blu-ray Samurai Member since:Feb 2008 Location:Los Angeles, CA Blu-ray collection:1 Blu-ray reviews:1	Just to clarify, that is a problem with USPS not Amazon per se. Although Amazon might step in to resolve it. But looking at that log, it looks like USPS lost the package for 10 days and then found it and rescanned it in...

07-12-2008, 08:50 PM	#11
Dogslyf Active Member Member since:May 2008	The "Arrival Scan" time is the time it arrives at the shipping facility, like the UPS warehouse. It is no the time it arrives at your residence. That is the delivery date/time. Looks like your item may be back ordered.

07-13-2008, 04:15 AM	#12
Chris60119 Blu-ray Ninja Member since:May 2008 Location:Savannah GA Blu-ray collection:850 DVD collection:1 Blu-ray reviews: 35	Thanks for the number people. I called them and it is now resolved. If it;s not here by Monday, they will send out another copy with faster shipping.

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