Anyone else get the Warner survey? - Blu-ray Forum

Ectoplasm · 08-16-2008, 10:43 AM

I made sure to mention that I'd never use their store again under any circumstances, and that I don't purchase their discs at all, unless they come with lossless audio.

AlaskaDon · 08-16-2008, 11:12 AM

I did the same. Well, actually I didn't say that I would never order from them again. I told them that I would consider ordering from them again if they improve customer service and shipping time. Specifically I mentioned the mess they create if you try to cancel or modify your order. Also told them that I want lossless whenever possible, and that I no longer purchase S-DVD, only Blu-ray.

X400 · 08-16-2008, 12:02 PM

yeah i got it, but they didnt allow any space for comments really ;(

darkpoet25 · 08-16-2008, 12:27 PM

Yeah I did the survey and I agree with X400 that they should have allowed comments. I would have gone off about the sporadic use of lossless sound, and DNR'd to death video. Glad I don't order from their store, I've read many bad things about them.

WvuBill22185 · 08-16-2008, 01:27 PM

I wanna get this survey, I always get skipped over haha

bykes · 08-16-2008, 01:30 PM

Quote:

Originally Posted by X400

yeah i got it, but they didnt allow any space for comments really ;(

There were two spots in there that gave the option to leave a comment and both times I said their Blu-ray tansfers are poor.

AaronSCH · 08-16-2008, 04:01 PM

I basically said I shop there for price but their customer service was abysmal. If the prices weren't considerably less than most other online vendors I would never use their site. I also said they need to allow a customer to cancel preorders online.

arush5268d · 08-16-2008, 04:03 PM

Quote:

Originally Posted by WvuBill22185

I wanna get this survey, I always get skipped over haha

Yeah - I want this one too. I'd looove to share my opinions with them.

GarettP · 08-16-2008, 04:10 PM

Got the Survey and where there was space for comments I mentioned they needed to take full advantage of the abilities of Blu-ray and start giving us some great transfers and great audio!

ThePhantomOak · 08-17-2008, 07:35 AM

Quote:

Originally Posted by AlaskaDon

I did the same. Well, actually I didn't say that I would never order from them again. I told them that I would consider ordering from them again if they improve customer service and shipping time. Specifically I mentioned the mess they create if you try to cancel or modify your order. Also told them that I want lossless whenever possible, and that I no longer purchase S-DVD, only Blu-ray.

I said Not again, and for a reason I put shipping time, customer service and then wrote in the little box CS again.

08-16-2008, 10:43 AM	#1
Ectoplasm Active Member Member since:Mar 2008 Blu-ray reviews:9 Trading Score:12	Anyone else get the Warner survey? I made sure to mention that I'd never use their store again under any circumstances, and that I don't purchase their discs at all, unless they come with lossless audio.

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08-16-2008, 11:12 AM	#2
AlaskaDon Special Member Member since:Jan 2007 Location:Tennessee Blu-ray collection:-	I did the same. Well, actually I didn't say that I would never order from them again. I told them that I would consider ordering from them again if they improve customer service and shipping time. Specifically I mentioned the mess they create if you try to cancel or modify your order. Also told them that I want lossless whenever possible, and that I no longer purchase S-DVD, only Blu-ray.

08-16-2008, 12:02 PM	#3
X400 Blu-ray Samurai Member since:Jul 2007 Location:Kent Blu-ray collection:328 Blu-ray reviews:41 Trading Score:23	yeah i got it, but they didnt allow any space for comments really ;(

08-16-2008, 12:27 PM	#4
darkpoet25 Blu-ray Samurai Member since:Feb 2007 Location:Indianapolis, IN Home Theater Gallery:45 4K collection:50 Blu-ray collection:297 Blu-ray reviews: 4	Yeah I did the survey and I agree with X400 that they should have allowed comments. I would have gone off about the sporadic use of lossless sound, and DNR'd to death video. Glad I don't order from their store, I've read many bad things about them.

08-16-2008, 01:27 PM	#5
WvuBill22185 Member Member since:Jun 2008 Blu-ray collection:21 Blu-ray reviews:3	I wanna get this survey, I always get skipped over haha

08-16-2008, 04:01 PM	#7
AaronSCH Banned Member since:Sep 2007 Trading Score:1	I basically said I shop there for price but their customer service was abysmal. If the prices weren't considerably less than most other online vendors I would never use their site. I also said they need to allow a customer to cancel preorders online.

08-16-2008, 04:10 PM	#9
GarettP Senior Member Member since:Jan 2007 Location:Montrose, CO Blu-ray collection:75 Blu-ray reviews:21	Got the Survey and where there was space for comments I mentioned they needed to take full advantage of the abilities of Blu-ray and start giving us some great transfers and great audio!

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