Blue Ray Discs not recognized - Blu-ray Forum

LJM17 · 01-03-2009, 11:21 PM

Hi All
As per subject - even general explorer in Vista (32) doesn't see Blu-Ray - ejects the drawer and asks for a disc. The bad thing is that after spitting out a Blu-Ray disc once it won't even take ordinary DVD's now (CD's are OK) - any ideas?
Firmware is apparently up to date, drive has two lenses (I didn't take it out, but Device manager says MATSHITA BD-MLT UJ-220S ATA Device - must be a BD! The driver dates back to 21-06-2006 though) and it's an original VAIO VGN-FZ31S - supposed to not just read, but also record Blu-Ray!
Please help! (or my girlfriend will take her disc somewhere else...!)
L.

X-Ninja · 01-03-2009, 11:43 PM

Vista? Why the... <shuts up>

Might be a hardware issue. Have you checked to make sure your system specs are good enough for blu-ray? By the way... its blu-ray, not blue ray.

Sorry im not of any use...

ckent22 · 01-03-2009, 11:50 PM

Quote:

Originally Posted by LJM17

Hi All
As per subject - even general explorer in Vista (32) doesn't see Blue Ray - ejects the drawer and asks for a disc. The bad thing is that after spitting out a Blue Ray disc once it won't even take ordinary DVD's now (CD's are OK) - any ideas?
Firmware is apparently up to date, drive has two lenses (I didn't take it out, but Device manager says MATSHITA BD-MLT UJ-220S ATA Device - must be a BD! The driver dates back to 21-06-2006 though) and it's an original VAIO VGN-FZ31S - supposed to not just read, but also record Blue Ray!
Please help! (or my girlfriend will take her disc somewhere else...!)
L.

Blu - ray is the correct term. Blue Ray doesn't exist. Please get it right.

dadkins · 01-03-2009, 11:52 PM

What software player do you have?
I *think* it has something to do with having a UDF Reader installed on the machine.
Pretty sure when I installed ArcSoft TMT, it included the Sonic UDF reader.

Anyways, this is from my AR730E/B with Vista Home Premium SP1.
Sees *Cars* fine.

Ok, with that said, did the machine ever play a Blu-ray?
When was it?
WinDVD BD for VAIO is a joke BTW, lose it and get a full version - trust me!
I recommend ArcSoft TotalMedia Theatre.
Even integrates into Media center!

LJM17 · 01-04-2009, 12:04 AM

Quote:

Originally Posted by dadkins

What software player do you have?
I *think* it has something to do with having a UDF Reader installed on the machine.
Pretty sure when I installed ArcSoft TMT, it included the Sonic UDF reader.

Anyways, this is from my AR730E/B with Vista Home Premium SP1.
Sees *Cars* fine.

Ok, with that said, did the machine ever play a Blu-ray?
When was it?
WinDVD BD for VAIO is a joke BTW, lose it and get a full version - trust me!
I recommend ArcSoft TotalMedia Theatre.
Even integrates into Media center!

Sorry for the spelling guys - edited - and thanks for responding.
I have the built-in WINDVD 8 and I never played a blu-ray on it before - the first time I did was tonight, which is when it tripped over. It did play DVD's though and it does no more...

LJM17 · 01-04-2009, 12:08 AM

Last minute update - it has my CD and wouldn't give it back!!! I guess it thinkgs it's opening and closing (empty) - but it's not.

X-Ninja · 01-04-2009, 12:29 AM

Quote:

Originally Posted by LJM17

Last minute update - it has my CD and wouldn't give it back!!! I guess it thinks it's opening and closing (empty) - but it's not.

Oh man, for some reason i find that extremely entertaining... Having difficulties are we?

Well... Good luck i guess. Just don't pull the disc tray open... That's never a good thing. I learned that the hard way.

LJM17 · 01-04-2009, 12:46 AM

OK I got my CD after rebooting - but what about the Blu-Ray???
Less entertaining by minute...

dadkins · 01-04-2009, 12:55 AM

You can go to Help and Support, Backup and recovery, VAIO Recovery center and reinstall the WinDVD, then to VAIO Support website and update the player - but it might not fix it.
I have had a few newer discs tried in the OEM WinDVD either play the trailers then stall or do nothing whatsoever.

PowerDVD 8 Ultra - plays the discs fine!
ArcSoft TMT - plays the discs fine!

Uninstalled the OEM WinDVD and haven't looked back.

LJM17 · 01-04-2009, 01:12 AM

OK thanks for that - but can a player cause the discs not to be recognized by windows itself? Not too familar with this - will do as you suggested.

dadkins · 01-04-2009, 01:22 AM

Windows, natively, will not see the disc at all.
Sometimes, it will see something but display it as 0bytes and no information for you to look at.
Once a UDF reader is on the machine it *should* see all the information that is viewable - size/type/folders/files - all of it... like the picture I posted.

Hope this helps!

LJM17 · 01-04-2009, 01:28 AM

OK I see.
Tried the recovery - WinDVD isn't even there among programs and the closest I could find is VAIO BD Menu Data. I tried reinstalling this, but half way through I get Error: 505: 29
Any ideas...?

dadkins · 01-04-2009, 01:39 AM

How old is that machine?
Has it ever been recovered - at all?
Was something maybe removed that could have taken something with it that it shouldn't have?

Ok, freaky... not listed in mine either!

I know it's the Intervideo version of WinDVD BD... Odd.

LJM17 · 01-04-2009, 01:48 AM

I found it in Control Panel>Programs>Progarms and Features and tried repairing - fatal error when it didn't find WinDVD.msi
How much was the full version...? :/

dadkins · 01-04-2009, 01:51 AM

Quote:

Originally Posted by LJM17

I found it in Control Panel>Programs>Progarms and Features and tried repairing - fatal error when it didn't find WinDVD.msi
How mush was the full version...? :/

ArcSoft TMT?
$69.99
http://www.arcsoft.com/products/totalmediatheatre/

LJM17 · 01-04-2009, 01:57 AM

Back to your questions - two months old, never recovered, never seen a blu-ray disc before.
The above is a top shelf? I guess you don't recommend a full WinDVD...?

dadkins · 01-04-2009, 02:04 AM

Quote:

Originally Posted by LJM17

Back to your questions - two months old, never recovered, never seen a blu-ray disc before.
The above is a top shelf? I guess you don't recommend a full WinDVD...?

The latest greatest Corel WinDVD 9 Plus Blu-ray will not do BD-Live.
PowerDVD 8 Ultra will.
ArcSoft TMT will.

WinDVD uses (marginally but still) more system resources than either PDVD or ArcSoft.

NOTE: ArcSoft TMT integrates into Media Center...

^^^ A plus for both of my ARs

Corel WinDVD 9 Plus Blu-ray - $79.99
http://www.corel.com/servlet/Satelli...0&tabview=tab0

PowerDVD 8 Ultra - $74.96
http://www.cyberlink.com/multi/produ...n_1_en_US.html

LJM17 · 01-04-2009, 02:12 AM

I guess I'll decide between the two then (PowerDVD and ArcSoft TMT) - but that's for tomorrow - it's 3am here in the UK!
Thanks for your help!

dadkins · 01-04-2009, 02:26 AM

Anytime friend!

01-03-2009, 11:21 PM	#1
LJM17 Junior Member Member since:Jan 2009 Location:London, UK	Blue Ray Discs not recognized Hi All As per subject - even general explorer in Vista (32) doesn't see Blu-Ray - ejects the drawer and asks for a disc. The bad thing is that after spitting out a Blu-Ray disc once it won't even take ordinary DVD's now (CD's are OK) - any ideas? Firmware is apparently up to date, drive has two lenses (I didn't take it out, but Device manager says MATSHITA BD-MLT UJ-220S ATA Device - must be a BD! The driver dates back to 21-06-2006 though) and it's an original VAIO VGN-FZ31S - supposed to not just read, but also record Blu-Ray! Please help! (or my girlfriend will take her disc somewhere else...!) L. Last edited by LJM17; 01-04-2009 at 12:01 AM. Reason: All these spelling details... ;)

01-04-2009, 01:48 AM	#14
LJM17 Junior Member Member since:Jan 2009 Location:London, UK	I found it in Control Panel>Programs>Progarms and Features and tried repairing - fatal error when it didn't find WinDVD.msi How much was the full version...? :/ Last edited by LJM17; 01-04-2009 at 01:54 AM.

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01-03-2009, 11:43 PM	#2
X-Ninja Special Member Member since:Jul 2007 Location:North Bay, Ontario Posts: Over 1100.......... PSNetwork- Axecution Blu-ray collection:1 Blu-ray reviews:6	Vista? Why the... <shuts up> Might be a hardware issue. Have you checked to make sure your system specs are good enough for blu-ray? By the way... its blu-ray, not blue ray. Sorry im not of any use...

01-03-2009, 11:52 PM	#4
dadkins Blu-ray Samurai Member since:Jan 2007 Location:Hercules, CA Blu-ray collection:35 Blu-ray reviews:2	What software player do you have? I think it has something to do with having a UDF Reader installed on the machine. Pretty sure when I installed ArcSoft TMT, it included the Sonic UDF reader. Anyways, this is from my AR730E/B with Vista Home Premium SP1. Sees Cars fine. Ok, with that said, did the machine ever play a Blu-ray? When was it? WinDVD BD for VAIO is a joke BTW, lose it and get a full version - trust me! I recommend ArcSoft TotalMedia Theatre. Even integrates into Media center!

01-04-2009, 12:08 AM	#6
LJM17 Junior Member Member since:Jan 2009 Location:London, UK	Last minute update - it has my CD and wouldn't give it back!!! I guess it thinkgs it's opening and closing (empty) - but it's not.

01-04-2009, 12:46 AM	#8
LJM17 Junior Member Member since:Jan 2009 Location:London, UK	OK I got my CD after rebooting - but what about the Blu-Ray??? Less entertaining by minute...

01-04-2009, 12:55 AM	#9
dadkins Blu-ray Samurai Member since:Jan 2007 Location:Hercules, CA Blu-ray collection:35 Blu-ray reviews:2	You can go to Help and Support, Backup and recovery, VAIO Recovery center and reinstall the WinDVD, then to VAIO Support website and update the player - but it might not fix it. I have had a few newer discs tried in the OEM WinDVD either play the trailers then stall or do nothing whatsoever. PowerDVD 8 Ultra - plays the discs fine! ArcSoft TMT - plays the discs fine! Uninstalled the OEM WinDVD and haven't looked back.

01-04-2009, 01:12 AM	#10
LJM17 Junior Member Member since:Jan 2009 Location:London, UK	OK thanks for that - but can a player cause the discs not to be recognized by windows itself? Not too familar with this - will do as you suggested.

01-04-2009, 01:22 AM	#11
dadkins Blu-ray Samurai Member since:Jan 2007 Location:Hercules, CA Blu-ray collection:35 Blu-ray reviews:2	Windows, natively, will not see the disc at all. Sometimes, it will see something but display it as 0bytes and no information for you to look at. Once a UDF reader is on the machine it should see all the information that is viewable - size/type/folders/files - all of it... like the picture I posted. Hope this helps!

01-04-2009, 01:28 AM	#12
LJM17 Junior Member Member since:Jan 2009 Location:London, UK	OK I see. Tried the recovery - WinDVD isn't even there among programs and the closest I could find is VAIO BD Menu Data. I tried reinstalling this, but half way through I get Error: 505: 29 Any ideas...?

01-04-2009, 01:39 AM	#13
dadkins Blu-ray Samurai Member since:Jan 2007 Location:Hercules, CA Blu-ray collection:35 Blu-ray reviews:2	How old is that machine? Has it ever been recovered - at all? Was something maybe removed that could have taken something with it that it shouldn't have? Ok, freaky... not listed in mine either! I know it's the Intervideo version of WinDVD BD... Odd.

01-04-2009, 01:57 AM	#16
LJM17 Junior Member Member since:Jan 2009 Location:London, UK	Back to your questions - two months old, never recovered, never seen a blu-ray disc before. The above is a top shelf? I guess you don't recommend a full WinDVD...?

01-04-2009, 02:12 AM	#18
LJM17 Junior Member Member since:Jan 2009 Location:London, UK	I guess I'll decide between the two then (PowerDVD and ArcSoft TMT) - but that's for tomorrow - it's 3am here in the UK! Thanks for your help!

01-04-2009, 02:26 AM	#19
dadkins Blu-ray Samurai Member since:Jan 2007 Location:Hercules, CA Blu-ray collection:35 Blu-ray reviews:2	Anytime friend!

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