Holy Crap that was fast! - Blu-ray Forum

Hawknelson05 · 11-14-2007, 04:23 PM

I sent in my old copy of the fifth element this past Thursday and just got the remastered one a couple minutes ago. That's got to be a special offer record!

UPDATE!! 9:48PM

you dont need the email from the post below. you DO need that address. not sure if you need to call them first... but I would just to make sure. The number is 1-800-860-2878. Just tell them that you have the original copy and you'd like to send it in for the remastered copy. I watched it today, it does look a lot better. ENJOY!

Living Near Shamu · 11-14-2007, 06:14 PM

Where did you sent it to and how did that work out?

glenn22 · 11-14-2007, 06:15 PM

Quote:

Originally Posted by Hawknelson05

I sent in my old copy of the fifth element this past Thursday and just got the remastered one a couple minutes ago. That's got to be a special offer record!

My roommate sent his in and got the remastered back within a week too. That was waaay back when they first offered the replacement.

Goodguy818 · 11-14-2007, 06:32 PM

Quote:

Originally Posted by Living Near Shamu

Where did you sent it to and how did that work out?

heres a copy of the email i got from Sony regarding the issue.

Quote:

Dear Adrian,

Thank you for your e-mail. We appreciate your interest in Sony
Pictures Home Entertainment products.

To receive an exchange for the remastered Fifth Element Blu-ray disc,
please return your Blu-ray disc (case not needed) to the following
address:

SPHE Consumer Support
PO Box 157
Neenah, WI 54957
Attn: 957026

Please be sure to include your return address (no PO Boxes) and a copy
of this email. Your replacement will be shipped to you via Fed Ex
Ground, and please allow 3-5 weeks for delivery.

Regards,

SPHE Consumer Affairs Team

chasswen · 11-14-2007, 06:36 PM

i wonder if that offer stands full metal jacket ?

pizat · 11-14-2007, 06:37 PM

what was the email address you used to get in touch with them??

devils3023 · 11-14-2007, 06:38 PM

Nope, just for the fifth element since the original version was horrible. I also got my remastered copy insanely quick, less than a week!!!

cathexist · 11-14-2007, 06:40 PM

Quote:

Originally Posted by chasswen

i wonder if that offer stands full metal jacket ?

Fifth Element is released by Sony whereas Full Metal Jacket is Warner...so...this same thing doesn't apply. You could try calling Warner about it, but I haven't heard of any exchanges going on for the new copy.

pizat · 11-14-2007, 06:43 PM

where did you find the information about it?? thanks!!!

Dickn52 · 11-14-2007, 06:46 PM

Both version are still on the shelves BTW. Look for the "RE" on the top security label to find the REmastered version.

Goodguy818 · 11-14-2007, 06:48 PM

I think the email was Consumer@SPHECustomerSupport.Sony.com

pizat · 11-14-2007, 07:06 PM

Thanks...you da man!!

WickyWoo · 11-14-2007, 07:07 PM

I still have to send in my stargate, may the turnaround be as fast

dialog_gvf · 11-14-2007, 07:08 PM

Quote:

Originally Posted by devils3023

Nope, just for the fifth element since the original version was horrible. I also got my remastered copy insanely quick, less than a week!!!

FMJ was pretty bad too: A bob de-interlace from a 1080i master (shudder).

But, Sony and Warner are two different studios.

Gary

pizat · 11-14-2007, 07:08 PM

so can you exchange any regular copy of a movie for a remasterd one? is there any stipulations?

dialog_gvf · 11-14-2007, 07:09 PM

Quote:

Originally Posted by WickyWoo

I still have to send in my stargate, may the turnaround be as fast

There's a replacement for Stargate from Lionsgate?

C6 Z06 · 11-14-2007, 07:09 PM

Quote:

Originally Posted by WickyWoo

I still have to send in my stargate, may the turnaround be as fast

I may have missed it Wicky, but are they doing Stargate also??

glenn22 · 11-14-2007, 09:30 PM

Quote:

Originally Posted by WickyWoo

I still have to send in my stargate, may the turnaround be as fast

Whoa whoa whoa... what? since when are they replacing stargate?

simcal · 11-14-2007, 09:33 PM

Quote:

Originally Posted by glenn22

Whoa whoa whoa... what? since when are they replacing stargate?

thats news to me if its not a mistake I would like to know more

RUR · 11-14-2007, 09:33 PM

Quote:

Originally Posted by dialog_gvf

There's a replacement for Stargate from Lionsgate?

Quote:

Originally Posted by glenn22

Whoa whoa whoa... what? since when are they replacing stargate?

There's an entire thread on the Stargate subtitle fix and folks obtaining replacements over on that other forum with phone numbers, POC's etc. http://www.avsforum.com/avs-vb/showt...light=stargate

11-14-2007, 04:23 PM	#1
Hawknelson05 Banned Member since:Oct 2007 Location:Gainesville Trading Score:1	Holy Crap that was fast! I sent in my old copy of the fifth element this past Thursday and just got the remastered one a couple minutes ago. That's got to be a special offer record! UPDATE!! 9:48PM you dont need the email from the post below. you DO need that address. not sure if you need to call them first... but I would just to make sure. The number is 1-800-860-2878. Just tell them that you have the original copy and you'd like to send it in for the remastered copy. I watched it today, it does look a lot better. ENJOY! Last edited by Hawknelson05; 11-15-2007 at 01:48 AM. Reason: FYI

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11-14-2007, 06:14 PM	#2
Living Near Shamu Blu-ray Samurai Member since:Oct 2007 Location:Austin, TX Trading Score:42	Where did you sent it to and how did that work out?

11-14-2007, 06:36 PM	#5
chasswen Active Member Member since:Jun 2007 Blu-ray collection:275 Blu-ray reviews:2	i wonder if that offer stands full metal jacket ?

11-14-2007, 06:37 PM	#6
pizat Member Member since:Oct 2007	what was the email address you used to get in touch with them??

11-14-2007, 06:38 PM	#7
devils3023 Active Member Member since:May 2007 Location:wayne, nj	Nope, just for the fifth element since the original version was horrible. I also got my remastered copy insanely quick, less than a week!!!

11-14-2007, 06:43 PM	#9
pizat Member Member since:Oct 2007	where did you find the information about it?? thanks!!!

11-14-2007, 06:46 PM	#10
Dickn52 Member Member since:Aug 2007 Location:Ocala Florida	Both version are still on the shelves BTW. Look for the "RE" on the top security label to find the REmastered version.

11-14-2007, 06:48 PM	#11
Goodguy818 Blu-ray Samurai Member since:Jun 2007 Location:Burbank, CA Home Theater Gallery:5 Blu-ray collection:536 Blu-ray reviews: 1 Trading Score:59	I think the email was Consumer@SPHECustomerSupport.Sony.com

11-14-2007, 07:06 PM	#12
pizat Member Member since:Oct 2007	Thanks...you da man!!

11-14-2007, 07:07 PM	#13
WickyWoo Blu-ray Champion Member since:May 2007 Trading Score:2	I still have to send in my stargate, may the turnaround be as fast

11-14-2007, 07:08 PM	#15
pizat Member Member since:Oct 2007	so can you exchange any regular copy of a movie for a remasterd one? is there any stipulations?

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