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Old 04-20-2008, 10:23 PM   #1
gotejam gotejam is offline
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Apr 2008
Exclamation Blu-ray Laptop to HDTV issue

I have a new VGN-AR730E/B from Sony. I have a Grand Wega KDF-55WF655. MOnster HDMI cable between the two and both are HDCP compliant. You can see the beginning of any Blu-Ray disc begin to play then WinDVD appears to kill the connection with a cryptic "Stop Your display environment does not support playback of protected content".

Called Sony for both Vaio and TV Support. Neither can help as they do not know what is wrong.

1. Tried displaying to TV only- the usual fix
2. Tried re-installing WindDVD 8 again as well as the patch and that still did not help.

Personally I think it is the software because it appears to start playing then gets killed. I have seen threads here but no one has given a repeatable answer that works.

Can anyone help me with this one. It really sucks that I cannot play this on an HDCP compliant TV. The handshake is happening but get stopped for some reason.

I personally think the laptop display is still on even though you are outputting it directly to the TV and this is the problem. Is there a way to turn your display of your laptop off entirely? Unless there is another solution out there.

Thanks!!
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Old 04-20-2008, 10:28 PM   #2
iNCREDiPiNOY iNCREDiPiNOY is offline
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Both display must match the screen setting. If your laptop is 1080p and tv is 720p, means it doesn't work.
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Old 04-21-2008, 12:35 AM   #3
gotejam gotejam is offline
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Do you think lowering my laptop resolution might solve the problem?
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Old 04-21-2008, 01:15 AM   #4
gotejam gotejam is offline
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Tried what I just suggested and that did not work. Thing is, last week I managed to get it to play my Fifth Element BD on the HDTV and ot worked fine and then for some reason stopped a week later. So I know the two work together just fine...it has to be some software bug connected to the laptop display still being on even though to the user it appears to be off while the TV is acting as the sole monitor. Also, right before it stops it plays the opening of the disc (federal warning etc.) before it kills it.

Very frustrating.
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Old 04-21-2008, 01:32 AM   #5
ricky tee ricky tee is offline
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usually on a laptop pressing the 'function' key and 'F4' swaps the display output from primary to whatever secondary you have hooked up.

If you look on your laptop and see some kind of little rectangle shape on your F4 key, thats it.

If thats not it then just set your computers resolution to 768x1366 or something close to it because that will play on any HDTV
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Old 04-21-2008, 02:53 AM   #6
m_tyson m_tyson is offline
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Is the Region Setting correct?
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Old 04-21-2008, 03:23 AM   #7
WickyWoo WickyWoo is offline
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you need to disable all displays but the one going to the TV
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Old 05-03-2008, 12:55 AM   #8
Windrooz Windrooz is offline
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May 2008
Default Same problem - no solution yet

Same problem: Connecting Vaio VGN-AR61M to KDL 46D3000 through HDMI does not result in playback of blu-ray disc Planet Earth.
It can only play no-blu-ray discs???
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Old 05-03-2008, 04:55 PM   #9
syncguy syncguy is offline
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Try rebooting the laptop while it is connected to the TV and make the TV display as the primary and HDTV. Then disable laptop's secondary display. This should make it output to the TV. If the TV is the only display, you should not have HDCP problems, (provided that your TV supports HDCP).
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Old 05-05-2008, 12:23 PM   #10
jhodes77 jhodes77 is offline
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well im new here.having problems of my own...ive had the same problem but it fixed its self(if thats possible)...then i had "overlay failed reduce colour"...or sumthing like that.but if u go nd change the monitor refresh rate fom what is to the lowest setting nd then put it back up is what i did nd it worked...havent had a problem since.

also after reading the thread a bit more.. i find u cannot have the tv as the main display monitor or have it duplicating the laptop display... u have 2 have to just have the monitor as displaying the desktop only.
if u play around with these couple of things it might work.

good luck

Last edited by jhodes77; 05-05-2008 at 12:26 PM.
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Old 05-07-2008, 12:15 AM   #11
gotejam gotejam is offline
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The region setting is correct. What I have not tried is what SyncGuy suggests...namely, rebooting by setting the display adapter to the Sony TV only. I used to get this thing to play on the darn TV and now it just will not do it. So I know they are both HDCP compliant. This is why I am convinced that even when I do the FNCT+F7 to the TV only there is some stream being sent to he laptop monitor as well and this is what is causing the content protection software to trip.

I will let folks here know what happens.
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Old 06-11-2008, 10:31 PM   #12
Windrooz Windrooz is offline
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Thumbs down Foget it

I have the same problem with my VGN-AR61M (€ 1.500!!!).
Nobody at Sony knows the solution.
Both my laptop and my KLD 46D3000 are the last Sony products I bought!
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Old 06-11-2008, 11:33 PM   #13
dadkins dadkins is offline
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Open the NVIDIA Control Panel, do you see the TV listed anywhere under Display?
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Old 06-12-2008, 01:58 AM   #14
JadedRaverLA JadedRaverLA is offline
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Something no one has mentioned... have you updated your Nvidia graphics drivers between when playback worked and when it stopped. If so, try rolling back to the earlier driver. If not, check Sony's sight for the latest HDCP certified driver and see if that helps.
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