Quote:
Originally Posted by sa5150
Got my order today from JB , Crushed in 1 corner , front cover dented as well . They said bring it back to the store ...LMAO . I had to laugh after being kinda pissed they could not wrap such an expensive set properly and want me to take a roundtrip flight from Chicago . Not sure if a employee dropped it , or whoever is in there factory or it was damaged in transit , packing box looks ok , but just some bubble wrap thorn on top . Not wrapped like Via vision does . later was offered a partial refund which I accepted and will have to live wit the dent . Hopefully book inside is not messed up too . I don't hear anything broken yet . For future reference not ordering anything this expensive from JB .
|
nobody packs like ViaVision, Indicator, or Themovieroom (in the US). Even the expensive Hammer 4k LEs I bought directly from them had no bubble wrap and while the sets were inside a box, there was nothing surrounding the box for protection.
That being said, I have been fortunate enough to never have anything damaged from JB from all my purchases. understand that it is somewhat of a crap shoot when any company doesn't go the extra mile for protection. With the increased cost of shipping (domestic and internationally), perhaps this is the best we can expect from most companies.
Or am I misunderstanding you and you are saying that the set INSIDE the non-damaged box was damaged? That is something different..