My cell bill is $436.00!

[jadedeath]

Originally Posted by John72953

Canada has one of the most expensive cellphone rate plans in the world. Up until recently there were only 2 National service providers and a few Regional ones. Last year some of the spectrum was auctioned off, and we should see the arrival of more competition shortly. Hopefully this will reduce our costs as subscribers, which competition has a tendency to do.

My issue is not with the plan I have, but with the screwup of the hardware charge. I can except the cancellation plan fee, after all I requested it. But to charge me $275 when in fact it should have only been $79 is beyond my comprehension. Wireless Etc. and I were on the phone with Rogers off and on for close to an hour to get all the details ironed out and confirmed.

I use my phone as a phone and rarely for anything esle. I am not a cell phone browser or downloader, but I chose the iPhone (was a choice between the Blackberry Bold and Storm) as I do like to check my email during the day. The voice/data pan plus taxes should run around $80, which I'm fine with.

John

There have been more than 2 for a very VERY long time now.

Virgin mobile springs immediately to mind.

And Amp'd from the states attempted to move up here {they had a retailer at King and John area in Toronto} for all of about 5 minutes, but then I guess noone wanted to buy into their phone plans and they folded up shop.

I used to work for Rogers and the only thing that they do with regards to customer service is pay lip service to the term.

Any chance that that pack of corporate yes-men will have to take your money from them, they will do so.

It's only upon threatening to quit your service is when they get antsy about losing customers and actually want to start offering deals. Every time my cellphone comes up for renewal of contract I always ALWAYS threaten to cancel if they don't start offering deals. Hell, after I canceled my cable with them {I'm starting to transition to other providers for everything} they called me a week later trying to offer me a deal {I canceled because of the CRTC ruling that they're passing on to the customer}

In short, they're @$$holes that are only looking out for the bottom line and want to screw the customer in any possible way they can.

Logan