As an Amazon associate we earn from qualifying purchases. Thanks for your support!                               
×

Best Blu-ray Movie Deals


Best Blu-ray Movie Deals, See All the Deals »
Top deals | New deals  
 All countries United States United Kingdom Canada Germany France Spain Italy Australia Netherlands Japan Mexico
Death Wish 3 4K (Blu-ray)
$33.49
1 hr ago
Superman I-IV 5-Film Collection 4K (Blu-ray)
$74.99
6 hrs ago
Back to the Future Part III 4K (Blu-ray)
$24.96
1 day ago
Back to the Future: The Ultimate Trilogy 4K (Blu-ray)
$44.99
 
Black Eye (Blu-ray)
$9.99
4 hrs ago
The Conjuring 4K (Blu-ray)
$27.13
1 day ago
The Toxic Avenger 4K (Blu-ray)
$35.33
 
House Party 4K (Blu-ray)
$34.99
 
Vikings: The Complete Series (Blu-ray)
$54.49
 
How to Train Your Dragon (Blu-ray)
$19.99
19 hrs ago
Back to the Future Part II 4K (Blu-ray)
$24.96
 
Casper 4K (Blu-ray)
$27.57
1 day ago
What's your next favorite movie?
Join our movie community to find out


Image from: Life of Pi (2012)

Go Back   Blu-ray Forum > Displays > LCD TVs
Register FAQ Community Calendar Today's Posts Search


 
 
Thread Tools Display Modes
Prev Previous Post   Next Post Next
Old 11-18-2009, 08:57 AM   #1
snsguy snsguy is offline
Power Member
 
snsguy's Avatar
 
Sep 2008
Nashville, TN (In a cave, in a dark, cold, cave)
247
15
659
49
5
Default Samsung LN52A650 problems. Need Some Help...

Okay. There's a lot to tell but I'm going to keep it as short as I can. I'm going to write a quick timeline so you know what I've been through first.

August 2008 Bought 46A650 from Best Buy

October Samung under warranty sends tech to fix tv due to excessive flashlighting in upper let hand corner and board failing

A couple weeks later they come out replace board and panel. New panel is worse than the old. Tech orders new panel.

A week or two later tech comes back to replace panel again. This time it's even worse than the first two. He recommends to Samsung to issue a replacement. Tech claims that the flashlighting would not be casued by him drilling the screw to tight with an electric drill even though when he connected the panels and turned them on there was no flashlighting and after he drilled all the screws in and connecting everything to panel there was.

Samsung issues an exchange through Best Buy. Exchange is made. New tv has same problem taken back that day. Best Buy agrees to let us upgrade to a 52 in. for $200 more because there was a bad batch of 46 in. This is all done by march 3rd of this year. Yes it took that long.

So now to what's going on in the present day. The bezel glue is bubbling and the bezel basically looks like it being scratched off. Call Samsung and they say they know of the issue and to make sure it's two inches away from the wall because heat is causing it. Tech guy they have given me says that it just wears down over time and it's not heat. Also flashlighting in upper left hand corner and left side is like spotlights after about 30 min. to an hour after the tv has been turned on. To even make it bearable the backlight can't be any brighter than 3. After that it's really noticable. Tech guys says to take a picture of it with it in Standard mode because that's what most people use, , then he will submit the picture to Samsung to get it aproved if the flashlighting is acceptable to them they won't fix it. Now mind you this is after Samsung tried to tell me that the last tv's warranty ran over to our new tv's warranty which would have expired but they would as a cossesion to me, fix it under warranty. I called them back and said, no we paid more foe this TV so it is covered under a new warranty. They agreed after getting off the phone twice to look into it for me. This is Executive Customer Service by the way. So my question is what do I do. They said they would replace the bezel but there trying to screw me with the flashlighting which is downright bad. I'm afraid of the tech's touching it and screwing it up again but I also want what we paid for. We can't buy another tv for a while and I'm just fed up with the crap. The only way to minimize the flashlighting and be able to see anything during dark scenes is to turn dynamic on low. I don't love it but I could deal with it. Any suggestions on what to do? I can't take pictures of the flashlighting to send because our camera won't pick the tv up in pitch black. You can see it through the lens but when the picture is taken there isn't anything but darkness. Any suggestions of what to do would be greatly appreciated.

SNSGUY

Last edited by snsguy; 11-18-2009 at 05:04 PM.
  Reply With Quote
 
Go Back   Blu-ray Forum > Displays > LCD TVs

Similar Threads
thread Forum Thread Starter Replies Last Post
Samsung LN52A650 Trouble LCD TVs digitalbrad 12 04-10-2009 01:18 PM
Help with my samsung Ln52a650 Display Theory and Discussion s0nIc 13 02-13-2009 09:33 PM
Samsung LN52A650 LCD TVs Tenth 25 02-13-2009 05:16 PM
Samsung LN52A650 LCD TVs t2rules 3 01-28-2009 02:37 AM
Samsung LN52A650 help..... LCD TVs erowe83 10 08-05-2008 02:09 PM



Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 08:03 AM.