[URGENT] Steelbook damage - need help in a PayPal dispute

[jw]

Originally Posted by roach_rch

I'm not quite sure it works that way in Europe. But it's just an assumption.

Yea I just thought of that, we have consumer protection laws here, unlike there I guess. I know anything international cant be disputed via Visa because of Quality....So dented steels have to be eaten when purchased by anyone other than Amazon

Originally Posted by bandapart

I've been burnt on a steelbook sale where the seller placed the steelbook in a thin shipping envelope with a thin layer of tiny bubbles within the lining of the envelope.

The envelope looked fine, upon arrival, but the steelbook was crushed due to heavy parcels being placed on top of it.

Realize that parcels are not carried by hand from country to country, or cross country. They are co-mingled with heavy objects in containers and trucks with depths of up to seven feet or more.

In transit, your package will be buried by others of various weights, with the heaviest held out to be sorted manually. The United States Postal Service accepts packages up to seventy pounds. Your steelbooks will be placed among and under packages of weight from ounces to 10, 20, or more pounds.

Shipping steelbooks in sturdy cardboard boxes (double boxed being better) with proper packing, using bubble packing is ideal and essential to lessen the chances of damage.

I rarely purchase steelbooks from sellers I've never done business with, and hold my breath each time I do.

Its a BOX or BUST!!!

Those boxes I use I get for like .30 each from JIT packaging, they are rather sturdy as the edges have double walled cardboard. So far never had an issue.

The priority ones are best!!