[URGENT] Steelbook damage - need help in a PayPal dispute

[American Baron]

Originally Posted by roach_rch

I don't want to create any additional (and fictional) problems, the disc was only an example. I'm just surprised by the importance of my opening the Steel act, because I don't think it would have been a problem in Poland. I tried to repair it, so then no dispute would be needed, it was not possible so I created one. Oh well, I guess I will call PayPal tomorrow and try to work it out...

Think of it this way: Imagine you had purchased this from a Store and didn't notice the Damage until you got home. You open the Steel and then take it back for a refund. Would the store give you a refund when the Steel had been opened? Remember, we are talking about outer damage and not the Disk. Stores in Germany would definitely NOT accept a return of open merchandise for that type of reason.

I really do wish you luck, but I know how the german system works and I'm simply afraid you're SOL on this one.