Warning: Video Store - Page 4 - Blu-ray Forum

Amon37 · 07-17-2008, 08:03 PM

Quote:

Originally Posted by X400

Canadians got left out of this video rental service, thats soo retarded... even my psn with a USA addy doesn't see the store -_-

It's blocked by IP.

jkwest · 07-17-2008, 08:15 PM

some you guys on here are just straight up, d!cks....wasn't expecting that at all from you hardcore canadian...even if you are a female.

sorry OP....glad I don't support downloads...even from Sony.

aygie · 07-17-2008, 08:20 PM

Quote:

Originally Posted by xtop

what the hell is with all the hate against the op? as blu-ray people, not having 5.1 at the very least is a big deal. and considering you can download 700mb rips of movies with 5.1, a 5-7gb hd download you PAY for..it should come with 5.1

Dude, it looks like i gave you some bad info the other day, my bad, sorry!

xtop · 07-17-2008, 08:27 PM

Quote:

Originally Posted by Aygie

Dude, it looks like i gave you some bad info the other day, my bad, sorry!

hey its no problem, it looks like its hit and miss with what has it and what doesn't, no way of knowing that. but it'd at least be nice for sony to have the description before we download it

aygie · 07-17-2008, 08:48 PM

Quote:

Originally Posted by xtop

hey its no problem, it looks like its hit and miss with what has it and what doesn't, no way of knowing that. but it'd at least be nice for sony to have the description before we download it

Still, my bad, i shouldn't have assumed. i might drop the PS3 fanboys a line and see if they can find out.....

reiella · 07-17-2008, 09:00 PM

Quote:

Originally Posted by Aygie

Still, my bad, i shouldn't have assumed. i might drop the PS3 fanboys a line and see if they can find out.....

At off-hand guess, not proof, and further not willing to test it out.

See if the titles are ones that on DVD in the US have 5.1 or not...

Kinda grumpy if that's the 'difference', but it's a shot.

hardcore_canadian · 07-17-2008, 09:04 PM

Quote:

Originally Posted by jkwest

some you guys on here are just straight up, d!cks....wasn't expecting that at all from you hardcore canadian...even if you are a female.

sorry OP....glad I don't support downloads...even from Sony.

Honestly, I don't know where that came from, and I apologize, I totally understand where you're coming from. Especially since we just spent lots of cash on a 7.1 system. I didn't mean it too offensively, i was actually pointing to the calling up sony part. Maybe it's just that usually, key word USUALLY, i have to deal with Customers that decide that my service isn't satisfactory and then they go to all sorts of lengths to get me in Trouble, and the same with my Company. The writing to consumerist thing seemed a bit drastic to me.

The Way I see it is that Life is Buyer Beware. But I Do Apologize.

And Females can be Mean. I just like to point out Hormones give me Mood Swings. Pregnant Females are the Worst. God I hate Women...

aygie · 07-17-2008, 09:07 PM

Quote:

Originally Posted by reiella

At off-hand guess, not proof, and further not willing to test it out.

See if the titles are ones that on DVD in the US have 5.1 or not...

Kinda grumpy if that's the 'difference', but it's a shot.

Just re-read my post (silly me) i meant to PS3fanboy.com not "PS3 fanboys" hahaha.Freudian slip!

reiella · 07-17-2008, 09:11 PM

Quote:

Originally Posted by Aygie

Just re-read my post (silly me) i meant to PS3fanboy.com not "PS3 fanboys" hahaha.Freudian slip!

LOL, partly my fault for reading threads backwards.

To be honest, none of the titles at the store really interest me at their price points [some of the Aqua Teen might have tempted me for the PSP copies, but at their current price point, I don't much like it].

krztov · 07-17-2008, 09:26 PM

Quote:

Originally Posted by Aygie

Just re-read my post (silly me) i meant to PS3fanboy.com not "PS3 fanboys" hahaha.Freudian slip!

yeah i sent them a note via the submit a tip page, nothing came of it so far..

krztov · 07-17-2008, 09:28 PM

[QUOTE=hardcore_canadian;1026787]The writing to consumerist thing seemed a bit drastic to me.QUOTE]

the fact that they outright refuse any and all refunds for psn is pretty ****ed up, i could easily just do a chargeback on the card i use for psn, its more a matter of the misleading, trust me, ive done customer service, and i know what youre referring to, but this isnt just some customer bs.

when i worked at t-mobile for a year, i got alot of "theres no way i went over my minutes, give me credit" crap, this isnt near the case, the fact is i paid for something and didnt get what was expected.

as for the other person talking about 5.1 dvds, i know for a fact that the movie i got is 5.1 on dvd, see my previous posts, even linked it.

The Big Blue · 07-17-2008, 10:55 PM

"expected"

Sorry but that's on you. Nowhere does it say 5.1 audio and 'HD' simply does not mean audio in this case. If you got 'burned' you only have yourself to blame. I do agree 100% that they should provide specific audio info. And thanks for reporting on the service.

reiella · 07-17-2008, 11:18 PM

Quote:

Originally Posted by krztov

Quote:

Originally Posted by hardcore_canadian

The writing to consumerist thing seemed a bit drastic to me.

the fact that they outright refuse any and all refunds for psn is pretty ****** up, i could easily just do a chargeback on the card i use for psn, its more a matter of the misleading, trust me, ive done customer service, and i know what youre referring to, but this isnt just some customer bs.

when i worked at t-mobile for a year, i got alot of "theres no way i went over my minutes, give me credit" crap, this isnt near the case, the fact is i paid for something and didnt get what was expected.

as for the other person talking about 5.1 dvds, i know for a fact that the movie i got is 5.1 on dvd, see my previous posts, even linked it.

I would not advise doing the chargeback if you ever want to use that credit card on PSN again.

Since you brought up T-Mobile though, have you ever had to explain to a customer that you can't refund their 411 charges because they didn't get a number?

[ Edit : appendum ]
Sucks, but oh well. I suspect then more than anything it has to do with right agreements. But I'm in no way qualified to say.

krztov · 07-18-2008, 01:14 AM

ive got other cards i can use, but im at the point where i really dont want to even give them my money, while yes i "assumed" think of it this way, xbox360, itunes/appletv, their HD downloads = 5.1, why should i assume otherwise.

hardcore_canadian · 07-18-2008, 02:45 AM

Quote:

Originally Posted by krztov

ive got other cards i can use, but im at the point where i really dont want to even give them my money, while yes i "assumed" think of it this way, xbox360, itunes/appletv, their HD downloads = 5.1, why should i assume otherwise.

Not all services are the same. You worked for tmobile, up in Canada we only have one Network that charges billing by the second, but lots of people do assume that others do the same, especially the affiliated ones... it's a bit annoying. But I understand now, but you know there are certain things that you really would have done for the customers, but your bosses just don't let you?... Maybe it's something like that?

reiella · 07-18-2008, 02:57 AM

Quote:

Originally Posted by hardcore_canadian

Not all services are the same. You worked for tmobile, up in Canada we only have one Network that charges billing by the second, but lots of people do assume that others do the same, especially the affiliated ones... it's a bit annoying. But I understand now, but you know there are certain things that you really would have done for the customers, but your bosses just don't let you?... Maybe it's something like that?

Huh, that's neat, thanks for that tidbit of information, it does spread alot of light on another situation I was looking at [the cellphone stuff].

Really, Sony [specifically PSN] is one of the companies that sticks pretty hard to the letter of their policy [from my own experience].

ADRiiAN` · 07-18-2008, 03:22 AM

For all you hating on the OP, you people are just ignorant.

When you buy an HD movie, you should be getting 5.1 audio or higher, doesn't matter if its PCM or DD or DTS-HD, it should be 5.1, that's what High Def is all about, not just the picture, but the whole experience itself.

Even some SD movies on DVD have 5.1 I believe? so HD should have no excuse but to have 5.1 audio.

Having 720P HD content with 2.0 audio is like buying a PS3, and strictly playing PS2 games on it.

OP, i'm with you on this one, I was on the fence of using the video service for HD, but after this, i'll pass

partridge · 07-18-2008, 07:22 AM

Sorry, but Adriian and krztov are wrong.

It's nothing to do with opinion, I'm not slating what you are upset about, it's to do with sales law.

You can't argue that you didn't get what you "expected", that isn't enough of a case to get your money back. If the law allowed that people would be claiming money back all the time for all sorts of things. Yes, some companies will offer a gesture of good will, but that's entirely down to them.

Buyer Beware is the rule to follow. Like it or not you paid for a download and that's all the transaction covers. Not the image quality, not the sound quality. You paid for a movie and you got it. It's not Sony's fault if it didn't meet your expectations. I might had downloaded the same movie and been happy with it.

Sorry, but Sony are in the right here, they supplied you with what you paid for. Now, should they be upfront about picture and sound information? Probably, so suggest that to them for the future.

My own view is that I would have low expectations of any movie download service. It only goes to prove that disc based media is the best.

Sorry krztov, I'm not saying you are wrong to be unhappy but from a legal point of view Sony are within their rights to not refund you.

Mr. Hanky · 07-18-2008, 07:58 AM

Fwiw, the term "HD" has zippo, zilch, nadda to do with audio standards. It's purely a reference to 720p/1080i/1080p in the video. Even then, it is a nearly meaningless distinction given the whole quality of image vs. compression thing.

I doubt you will find every single program broadcast in ota or cable as "HD", sporting full 5.1 audio. Certainly, there will be some and some not. Point is, the audio is utterly up to the discretion of whoever is making the content. There is no direct link to the term "HD", even though we may have become accustomed to certain kinds of audio that come on a movie disc.

Another thing- how far standards have fallen when we consider the number of channels of audio as a measure of being high definition audio. [smacks forehead] It could have 100 channels of surround, for all I care, but if it is poor quality audio, IT WILL NEVER BE CONSIDERED HIGH-DEFINITION AUDIO. High-def audio starts with 2 channels with decent stereo imaging, over the full audio range, and at least CD caliber dynamic range. Once you can guarantee that, THEN you extend it out to however many surround channels you like (with comparable specs). Short of that, 5 channels of questionable audio quality is still short of TRUE high definition audio. Did anybody bother to check if 2-channel aac @ 256 kbs sounds good or not? Of course not...why bother if it isn't multichannel, right?

It may not be traditional surround flying around your head, but maybe they did you a favor and gave you 2 rock solid channels of audio, instead? If "surround sound" is what makes or breaks an audio rendition these days, then I got to wonder if anyone truly understands what hi-fi audio is about, anymore.

Now I know surround is here to stay, and has become a quintessential component of any relevant movie for the past decade or so, but let's not confuse that with what "hi-def audio" truly is. Demand surround sound because it is a "cinematic standard", not because it has anything to do with hi-def audio or "HD".

...and finally (as I step down from my soapbox), how badly can you miss $5.99 to complain to whoever to refund your CC?! You live and you learn. It's time to move on. Consider it a $5.99 lesson that "HD movies" and surround sound are 2 entirely separate things. Certainly, you should submit a complaint to clearly distinguish the audio track in the psn store or more universal support of surround soundtracks in the video library, where available. That's about it.

DefTechPioElite · 07-18-2008, 08:31 AM

the anime that is up there has 5.1
it's even shown on PS3Fanboy.com. go to ps3fanboy.com and go to page four of the site and they have a review/walkthrough of the service and there is a picture where it clearly shows 5.1 audio on the HD anime series. I do agree it should list if it is or is not 5.1 though. but, for the record, 5.1 is offered.

07-18-2008, 03:22 AM	#77
ADRiiAN` Special Member Member since:Nov 2007 Location:Toronto Blu-ray collection:113	For all you hating on the OP, you people are just ignorant. When you buy an HD movie, you should be getting 5.1 audio or higher, doesn't matter if its PCM or DD or DTS-HD, it should be 5.1, that's what High Def is all about, not just the picture, but the whole experience itself. Even some SD movies on DVD have 5.1 I believe? so HD should have no excuse but to have 5.1 audio. Having 720P HD content with 2.0 audio is like buying a PS3, and strictly playing PS2 games on it. OP, i'm with you on this one, I was on the fence of using the video service for HD, but after this, i'll pass Last edited by ADRiiAN`; 07-18-2008 at 03:54 AM.

07-18-2008, 07:22 AM	#78
partridge Blu-ray Ninja Member since:Oct 2005 Location:England	Sorry, but Adriian and krztov are wrong. It's nothing to do with opinion, I'm not slating what you are upset about, it's to do with sales law. You can't argue that you didn't get what you "expected", that isn't enough of a case to get your money back. If the law allowed that people would be claiming money back all the time for all sorts of things. Yes, some companies will offer a gesture of good will, but that's entirely down to them. Buyer Beware is the rule to follow. Like it or not you paid for a download and that's all the transaction covers. Not the image quality, not the sound quality. You paid for a movie and you got it. It's not Sony's fault if it didn't meet your expectations. I might had downloaded the same movie and been happy with it. Sorry, but Sony are in the right here, they supplied you with what you paid for. Now, should they be upfront about picture and sound information? Probably, so suggest that to them for the future. My own view is that I would have low expectations of any movie download service. It only goes to prove that disc based media is the best. Sorry krztov, I'm not saying you are wrong to be unhappy but from a legal point of view Sony are within their rights to not refund you. Last edited by partridge; 07-18-2008 at 07:25 AM.

07-18-2008, 07:58 AM	#79
Mr. Hanky Active Member Member since:Sep 2007	Fwiw, the term "HD" has zippo, zilch, nadda to do with audio standards. It's purely a reference to 720p/1080i/1080p in the video. Even then, it is a nearly meaningless distinction given the whole quality of image vs. compression thing. I doubt you will find every single program broadcast in ota or cable as "HD", sporting full 5.1 audio. Certainly, there will be some and some not. Point is, the audio is utterly up to the discretion of whoever is making the content. There is no direct link to the term "HD", even though we may have become accustomed to certain kinds of audio that come on a movie disc. Another thing- how far standards have fallen when we consider the number of channels of audio as a measure of being high definition audio. [smacks forehead] It could have 100 channels of surround, for all I care, but if it is poor quality audio, IT WILL NEVER BE CONSIDERED HIGH-DEFINITION AUDIO. High-def audio starts with 2 channels with decent stereo imaging, over the full audio range, and at least CD caliber dynamic range. Once you can guarantee that, THEN you extend it out to however many surround channels you like (with comparable specs). Short of that, 5 channels of questionable audio quality is still short of TRUE high definition audio. Did anybody bother to check if 2-channel aac @ 256 kbs sounds good or not? Of course not...why bother if it isn't multichannel, right? It may not be traditional surround flying around your head, but maybe they did you a favor and gave you 2 rock solid channels of audio, instead? If "surround sound" is what makes or breaks an audio rendition these days, then I got to wonder if anyone truly understands what hi-fi audio is about, anymore. Now I know surround is here to stay, and has become a quintessential component of any relevant movie for the past decade or so, but let's not confuse that with what "hi-def audio" truly is. Demand surround sound because it is a "cinematic standard", not because it has anything to do with hi-def audio or "HD". ...and finally (as I step down from my soapbox), how badly can you miss $5.99 to complain to whoever to refund your CC?! You live and you learn. It's time to move on. Consider it a $5.99 lesson that "HD movies" and surround sound are 2 entirely separate things. Certainly, you should submit a complaint to clearly distinguish the audio track in the psn store or more universal support of surround soundtracks in the video library, where available. That's about it. Last edited by Mr. Hanky; 07-18-2008 at 08:06 AM.

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07-17-2008, 08:15 PM	#62
jkwest Off-Topic King Member since:Jul 2007 Location:Northern California PSN Id: jkwest5 Blu-ray reviews:1 Trading Score:20	some you guys on here are just straight up, d!cks....wasn't expecting that at all from you hardcore canadian...even if you are a female. sorry OP....glad I don't support downloads...even from Sony.

07-17-2008, 09:28 PM	#71
krztov Member Member since:Nov 2007	[QUOTE=hardcore_canadian;1026787]The writing to consumerist thing seemed a bit drastic to me.QUOTE] the fact that they outright refuse any and all refunds for psn is pretty ****ed up, i could easily just do a chargeback on the card i use for psn, its more a matter of the misleading, trust me, ive done customer service, and i know what youre referring to, but this isnt just some customer bs. when i worked at t-mobile for a year, i got alot of "theres no way i went over my minutes, give me credit" crap, this isnt near the case, the fact is i paid for something and didnt get what was expected. as for the other person talking about 5.1 dvds, i know for a fact that the movie i got is 5.1 on dvd, see my previous posts, even linked it.

07-17-2008, 10:55 PM	#72
The Big Blue Blu-ray Guru Member since:Feb 2007 Blu-ray collection:98 Blu-ray reviews:1	"expected" Sorry but that's on you. Nowhere does it say 5.1 audio and 'HD' simply does not mean audio in this case. If you got 'burned' you only have yourself to blame. I do agree 100% that they should provide specific audio info. And thanks for reporting on the service.

07-18-2008, 01:14 AM	#74
krztov Member Member since:Nov 2007	ive got other cards i can use, but im at the point where i really dont want to even give them my money, while yes i "assumed" think of it this way, xbox360, itunes/appletv, their HD downloads = 5.1, why should i assume otherwise.

07-18-2008, 08:31 AM	#80
DefTechPioElite Expert Member Member since:Oct 2007 Location:Baltimore, MD Home Theater Gallery:23 Blu-ray collection:108 Blu-ray reviews:1	the anime that is up there has 5.1 it's even shown on PS3Fanboy.com. go to ps3fanboy.com and go to page four of the site and they have a review/walkthrough of the service and there is a picture where it clearly shows 5.1 audio on the HD anime series. I do agree it should list if it is or is not 5.1 though. but, for the record, 5.1 is offered.

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