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Old 01-30-2015, 07:05 AM   #3041
faust1103 faust1103 is offline
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Originally Posted by lgon View Post
Just checked my tracking, it's scheduled to arrive here around Feb 12, almost 1 month after the release. I receive a steelbook from Zavvi from the UK faster than this. I'm in Canada BTW. I bought the first release and don't remember having to wait soooo long... Oh well, at least is closer to my birthday....
FWIW

I received my order of FN from SAE yesterday and I am in Germany.
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Old 01-30-2015, 07:14 AM   #3042
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Originally Posted by Ruined View Post
Personally I don't see the macroblocking as a major issue. It happens, it is IMO not that noticeable and overall the new image with more detail is preferable to the old with less. We are talking a handful of frames here (which is why it appears to judder), not something that runs throughout the movie. Stuff like that happens occasionally, even with Criterion discs for that matter.
Imagine if these things get hit by rot?
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Old 01-30-2015, 09:26 AM   #3043
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Originally Posted by luis figo View Post
Conan Dillon :Many are noticing a few instances of large marcoblocking, compression errors, on this 30th Anniversary release not present on the original or Sony release, due to your new authoring facility Ambient Media using a defect encoder. Will be using this defective encoder an future blu ray releases?
Like · Reply · 3 hrs
Twilight Time DVD Label Conan, we would suggest you don't believe every crazy piece of misinformation you read on the Internet.
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Conan Dillon I have seen the macroblocking myself on my disc as have many others. It is severe and produces a judder in the image. Are you going to continue to the defect encoding service on future releases?
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Twilight Time DVD Label We will continue to do what we do, which thankfully the vast majority of the aficionados here enjoy - if you don't like what we do then that is entirely up to you. Your opinion is your own.
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Conan Dillon Thanks for confirming you don't care about defective encoding. It is listed here post #2810. I was hoping for a good encode on Journey to the Center of the Earth. Now that is in doubt. https://forum.blu-ray.com/showthread...49401&page=141
Fright Night: 30th Anniversary Edition (1/21/2015) - SOLD OUT - Page 141 - Blu-ray Forum
Page 141- Fright Night: 30th Anniversary Edition (1/21/2015) - SOLD OUT Blu-ray Movies - North America
forum.blu-ray.com
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Twilight Time DVD Label We care about reality, not misguided opinions on the Internet.
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Conan Dillon Look at the blu ray yourself and tell my it's "misguided." It's there. You just again dismissed a fact anyone can see,and said you don't care about it. That is the opposite caring about quality. Your previous releases have to my knowledge been flawless with compression and other studios can do this, too.
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Twilight Time DVD Label Conan, this is the last we have to say on the subject - we try enormously hard to do the best we can on every release, which takes into account a dizzying number of variables - some so complex it would make your head spin. It is bad enough dealing with actual problems, let alone made up ones like "defective encoders" - stuff like that exists only in Star Trek - most people who know us and our work know we strive for the highest quality whenever possible. If you or others think we fall short occasionally - which - newsflash - everyone does - then so be it - we will continue to try hard and you have the choice of supporting the label or not. Here endeth the sermon.


Honestly baffled at how unprofessional those Twilight Time replies are.

Does not reflect well on the company at all.
Actually, this Conan fellow is incredibly antagonistic and arrogant and clearly initiated the conversation with an agenda. "Thanks for confirming you don't care." He went into the discussion with his mind made up and ensured the conversation followed his preplanned path. This is what rude customers do. If he was calling about his phone bill, he'd be asking for a supervisor right now to get credit on his account which was his agenda from the beginning. But alas, TT is a small business run by a handful of people and they don't have to put up with rude customers.

TT can use whatever authoring facility they want. The nerve of some random guy on Facebook to think he can dictate how a company can run itself. Like TT said, he can choose to buy movies from them or not. What seems to bug people like him is that TT doesn't need them. That's the beauty of their business model. He doesn't want to buy Journey? So what. It's still going to sell out.
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Old 01-30-2015, 10:12 AM   #3044
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Originally Posted by thephantomcat View Post
Actually, this Conan fellow is incredibly antagonistic and arrogant and clearly initiated the conversation with an agenda. "Thanks for confirming you don't care." He went into the discussion with his mind made up and ensured the conversation followed his preplanned path. This is what rude customers do. If he was calling about his phone bill, he'd be asking for a supervisor right now to get credit on his account which was his agenda from the beginning. But alas, TT is a small business run by a handful of people and they don't have to put up with rude customers.

TT can use whatever authoring facility they want. The nerve of some random guy on Facebook to think he can dictate how a company can run itself. Like TT said, he can choose to buy movies from them or not. What seems to bug people like him is that TT doesn't need them. That's the beauty of their business model. He doesn't want to buy Journey? So what. It's still going to sell out.
but TT has the opportunity to take the higher ground if they feel he's being antagonistic. they obviously didn't
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Old 01-30-2015, 10:32 AM   #3045
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but TT has the opportunity to take the higher ground if they feel he's being antagonistic. they obviously didn't
Who says they're required to take the higher ground? They could've deleted his comments and banned him or questioned his character the way he questioned theirs. I don't know how long you've been following the Twilight Time horror releases, but if you have then you know every single sell out title brings out the worst of the Blu-ray collector community. Their tolerance for the sense of entitlement these people have was worn out a long time ago. If it wasn't for the horror trolls, we might have gotten a reissue of NOTLD'90 without the blue filter. But now they simply will not revisit that title ever again. This is what the complaints accomplish.
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Old 01-30-2015, 10:34 AM   #3046
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"Will (you) be using this defective encoder on future blu ray releases?"

I would have probably not even responded to that.
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Old 01-30-2015, 10:36 AM   #3047
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Originally Posted by thephantomcat View Post
Who says they're required to take the higher ground? They could've deleted his comments and banned him or questioned his character the way he questioned theirs. I don't know how long you've been following the Twilight Time horror releases, but if you have then you know every single sell out title brings out the worst of the Blu-ray collector community. Their tolerance for the sense of entitlement these people have was worn out a long time ago. If it wasn't for the horror trolls, we might have gotten a reissue of NOTLD'90 without the blue filter. But now they simply will not revisit that title ever again. This is what the complaints accomplish.
in business you are always to take the higher ground, that is unless you want to alienate your fanbase... and lets put it this way.. why SHOULDN'T we expect a premium product. we are in fact paying a premium price. Not only that. if TT doesn't have a thick skin, then that's their fault, not the consumers. Don't expect to get into public sales in retail without having a thick skin. You don't survive long, or end up pissing off people when you snap... which has just been proven yet again. I worked in Customer service for over 10 years... I can say this, if I had given a response to a client using that sort of disrespect (no matter how disrespectful the customer was) I would have been written up or fired in an instant.

and I've been following TT since the beginning. they deserve all the criticism they get.

we would NEVER have gotten a re-release of NOTLD without the blue filter...not without Sony supplying them a brand new master to work with. They know Sony isn't going to give them a new master and sure as hell aren't going to risk getting raked over the coals for putting out the same sh!t twice. if they had gotten a new master from Sony they sure as hell would be re-releasing it along with a giant statement of how it's a brand new master.

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Old 01-30-2015, 10:41 AM   #3048
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Originally Posted by Sho-Nuff View Post
"Will (you) be using this defective encoder on future blu ray releases?"

I would have probably not even responded to that.
just to be clear. the reasoning behind him saying this is that a verified replicator insider made a statement on here that they switched to a sub par encoder... I'd take it up with him vs. the guy who ran with the information. the source is a verified blu-ray replicator insider and as such his words hold some weight comparatively
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Old 01-30-2015, 10:58 AM   #3049
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As someone who's worked in retail for many years I always find it amusing when someone gives the customer some crap. Every time I hear the phrase the customer is always right I want to barf. even though in this case there seems to be legit complaints I still applaud TT for standing up for themselves. The solution for the customers is very simple don't buy from them.
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Old 01-30-2015, 11:13 AM   #3050
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As someone who's worked in retail for many years I always find it amusing when someone gives the customer some crap. Every time I hear the phrase the customer is always right I want to barf. even though in this case there seems to be legit complaints I still applaud TT for standing up for themselves. The solution for the customers is very simple don't buy from them.
Agreed.
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Old 01-30-2015, 11:22 AM   #3051
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Originally Posted by wormraper View Post
in business you are always to take the higher ground, that is unless you want to alienate your fanbase... and lets put it this way.. why SHOULDN'T we expect a premium product. we are in fact paying a premium price. Not only that. if TT doesn't have a thick skin, then that's their fault, not the consumers. Don't expect to get into public sales in retail without having a thick skin. You don't survive long, or end up pissing off people when you snap... which has just been proven yet again. I worked in Customer service for over 10 years... I can say this, if I had given a response to a client using that sort of disrespect (no matter how disrespectful the customer was) I would have been written up or fired in an instant.

.
Exactly. You worked for someone else so you had to "take it". The idea that people in retail are required to take abuse is hogwash. TT are their own bosses and they get to stand up for themselves. Also, implying they'll go out of business is just sour grapes. They've clearly grown and will continue to grow. No business needs customers like Conan.


Quote:
Originally Posted by wormraper View Post
we would NEVER have gotten a re-release of NOTLD without the blue filter...not without Sony supplying them a brand new master to work with. They know Sony isn't going to give them a new master and sure as hell aren't going to risk getting raked over the coals for putting out the same sh!t twice. if they had gotten a new master from Sony they sure as hell would be re-releasing it along with a giant statement of how it's a brand new master.
You just made my point.
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Old 01-30-2015, 11:26 AM   #3052
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Originally Posted by thephantomcat View Post
Exactly. You worked for someone else so you had to "take it". The idea that people in retail are required to take abuse is hogwash. TT are their own bosses and they get to stand up for themselves. Also, implying they'll go out of business is just sour grapes. They've clearly grown and will continue to grow. No business needs customers like Conan.




You just made my point.
no, you said "If it wasn't for the horror trolls, we might have gotten a reissue of NOTLD'90 without the blue filter." my point was TT would never have re-released NOTLD without getting a new remaster from Sony and that just isn't going to happen. thus it doesn't matter what the "horror trolls" did, it's all dependent on if SONY felt like remastering it, and they didn't. If Sony re -releases a new master I have no doubt TT would try to capitalize on that, regardless of trolls since the movie was a sellout. So in fact the "Horror Trolls" didn't stop them from re-releasing a newly minted transfer in any way shape or form. All that they did was stop them from recycling the same old transfer (if a re-release was ever even on the table)

as for "I worked for someone else and had to take it".... well DUHHHHHHHHHHH, most smart business learn that you are respectful to the people you're trying to sell something too no matter if they are disrespectful to you. You don't have to take ABUSE, but you should always be calm and respectful. This idea that "retailers should stand up for themselves and tell the customers to f@ck off" usually comes from stressed out retail employees who wish they could punch a jackass customer (and believe you me there are plenty of those), but I guarantee you that idea does NOT come from upper management. Very simply they know building goodwill is PARAMOUNT, even if some crap has to be absorbed by the employees. Business 101 stuff really. Had I been the boss of a person who did that under my watch, I very honestly would have fired him or re-assigned that person on the spot. I actually agree that Conan was a bit aggressive, but this is like most things in life. You can't control the other person, but you can control yourself and your responses, and there was definitely a more tactful way to handle that.

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Old 01-30-2015, 11:50 AM   #3053
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no, you said "If it wasn't for the horror trolls, we might have gotten a reissue of NOTLD'90 without the blue filter." my point was TT would never have re-released NOTLD without getting a new remaster from Sony and that just isn't going to happen. thus it doesn't matter what the "horror trolls" did, it's all dependent on if SONY felt like remastering it, and they didn't. If Sony re -releases a new master I have no doubt TT would try to capitalize on that, regardless of trolls since the movie was a sellout. So in fact the "Horror Trolls" didn't stop them from re-releasing a newly minted transfer in any way shape or form. All that they did was stop them from recycling the same old transfer (if a re-release was ever even on the table)

as for "I worked for someone else and had to take it".... well DUHHHHHHHHHHH, most smart business learn that you are respectful to the people you're trying to sell something too no matter if they are disrespectful to you. You don't have to take ABUSE, but you should always be calm and respectful. This idea that "retailers should stand up for themselves and tell the customers to f@ck off" usually comes from stressed out retail employees who wish they could punch a jackass customer (and believe you me there are plenty of those), but I guarantee you that idea does NOT come from upper management. Very simply they know building goodwill is PARAMOUNT, even if some crap has to be absorbed by the employees. Business 101 stuff really. Had I been the boss of a person who did that under my watch, I very honestly would have fired him or re-assigned that person on the spot. I actually agree that Conan was a bit aggressive, but this is like most things in life. You can't control the other person, but you can control yourself and your responses, and there was definitely a more tactful way to handle that.
You said they got raked through the coals. That's why they won't touch it.

And again, TT is doing fine with their business model and practices. Somehow they manage to grow without being fake nice to rude customers.
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Old 01-30-2015, 11:55 AM   #3054
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You said they got raked through the coals. That's why they won't touch it.
Most certainly why they aren't touching it. And I wouldn't either if I was in their shoes. Not unless Sony supplies a fixed master. And again. I will reiterate THERE WAS NO CHANCE OF THEM RE RELEASING THE MOVIE WITH A FIXED COLOR TONE as you said. The horror "trolls" had nothing to do with that. That's all on Sony and not supplying a different master. All they did was stop them from re releasing a warmed over edition of the same smurf transfer as three years ago...I have no doubt TT would capitalize on the title if a new master was used...they easily could tout the new master as a marketing tool. Kind of like how "mastered in 4K" is banded around now. But again. That's because of Sony, not the people who complained...all the complainers have done is make them not want to touch the same flawed master
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Old 01-30-2015, 12:15 PM   #3055
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Most certainly why they aren't touching it. And I wouldn't either if I was in their shoes. Not unless Sony supplies a fixed master. And again. I will reiterate THERE WAS NO CHANCE OF THEM RE RELEASING THE MOVIE WITH A FIXED COLOR TONE as you said. The horror "trolls" had nothing to do with that. That's all on Sony and not supplying a different master. All they did was stop them from re releasing a warmed over edition of the same smurf transfer as three years ago...I have no doubt TT would capitalize on the title if a new master was used...they easily could tout the new master as a marketing tool. Kind of like how "mastered in 4K" is banded around now. But again. That's because of Sony, not the people who complained...all the complainers have done is make them not want to touch the same flawed master
An HD transfer without the Blue filter already exists. It's available on VUDU. Mastered from 4K I believe.
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Old 01-30-2015, 12:18 PM   #3056
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An HD transfer without the Blue filter already exists. It's available on VUDU. Mastered from 4K I believe.
It was confirmed that it was a previous master from a couple of years ago. At least the one used on VUDU and Netflix. It was in use before the tt master was struck
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Old 01-30-2015, 12:22 PM   #3057
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Yes, that is correct. I am Conan Dillon, and it is this "insider info" I based my questions on. I also asked this person if their is any awareness at TT of this defective encoder, and if they plan on using it, or not, on future releases. No response from them.

I you look at my questions they avoid personal references and use just the facts or probable reasons. TT's first response was to to attack me personally and say the facts do not exist and even if they did, they don't care.

To say that TT response was what is was is simply acknowledging what they themselves have told you. IMO that is not rude, it is fact based.
Considering anyone on an anonymous forum a verified insider is, well.... Does the term Nigerian prince ring any bells? You are presenting something someone on some random forum said as a fact and then scoffing when tells you bot to believe everything you read on the Internet. Someone needs to let TT know that if it's on the Internet it has to be true.
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Old 01-30-2015, 12:24 PM   #3058
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It was confirmed that it was a previous master from a couple of years ago. At least the one used on VUDU and Netflix. It was in use before the tt master was struck
So a blue filter free master exists and a new master would not need to be provided.
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Old 01-30-2015, 12:30 PM   #3059
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So a blue filter free master exists and a new master would not need to be provided.
In all honesty the older master may not even be in full HD. It could be 720 or 1080i. A lot of older HD cable masters aren't quite up to snuff for new Blu-ray releases. However, I guess that doesn't stop some companies from releasing them that way. Sony has a higher standard than that. Otherwise they probably would have just provided that one in the first place. NOTLD '90 is dark but I have gotten used to it. At least it was an intentional look and not a mistake.
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Old 01-30-2015, 12:30 PM   #3060
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So a blue filter free master exists and a new master would not need to be provided.
Yes it would. Sony would have to provide it and they haven't. They replaced that older master with the new blue one. The VUDU/Netflix file very well may be the last of that old master. Netflix/VUDU/TV stations etc don't get access to the master. Broadcast files MADE from the master are struck and distributed to all of them and that's what is being used. No one knows if that master even EXISTS any more with the newer bluer transfer replacing it...those old VUDU broadcast files may be the last remnants of that older master. No one knows...the end point however is that Sony hasn't provided anyone that master for several years and certainly didn't offer it to TT (especially since they said that Sony asked them to re release the three they are releasing)
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