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Old 06-28-2016, 03:27 PM   #7281
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Originally Posted by Jennifer Lawrence Fan View Post
I guess it's cheaper that way.
Yea I guess they figure "True" collectors wouldn't be buying a combo pack...I guess they don't take into account some of us collectors are bargain hunters and or tight on money. O well in a perfect world.
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Old 06-28-2016, 04:24 PM   #7282
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i bought Superman and Superman II: The Donner Cut and the instawatch didn't work. Have an E-mail into VUDU now.
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Old 06-29-2016, 12:50 AM   #7283
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I purchased another copy of Superman II: The Richard Donner Cut today after finding one that was wrapped in cellophane packaging (the one I bought previously was shrinkwrapped with the amaray case badly warped from the heat, so will return that one). I scanned my new receipt and actually got InstaWatch for this one!

I re-scanned all my other receipts for June 2016 titles, but still nothing. Strange that Superman II: The Richard Donner Cut is now InstaWatch eligible while the other three movies aren't. Unless the re-scanning method no longer works? Has anyone recently purchased any of the other Superman movies and got InstaWatch with it?
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Old 06-29-2016, 12:51 AM   #7284
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Quote:
Originally Posted by bipartite View Post
i bought Superman and Superman II: The Donner Cut and the instawatch didn't work. Have an E-mail into VUDU now.
Did you purchase both of these today? I bought Superman II: The Richard Donner Cut and got InstaWatch.
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Old 06-29-2016, 01:31 AM   #7285
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Quote:
Originally Posted by IXOYE1989 View Post
I purchased another copy of Superman II: The Richard Donner Cut today after finding one that was wrapped in cellophane packaging (the one I bought previously was shrinkwrapped with the amaray case badly warped from the heat, so will return that one). I scanned my new receipt and actually got InstaWatch for this one!

I re-scanned all my other receipts for June 2016 titles, but still nothing. Strange that Superman II: The Richard Donner Cut is now InstaWatch eligible while the other three movies aren't. Unless the re-scanning method no longer works? Has anyone recently purchased any of the other Superman movies and got InstaWatch with it?

I plan on picking them up around July so I'll try them as well and see what happens.
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IXOYE1989 (06-29-2016)
Old 06-29-2016, 01:39 AM   #7286
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I was there today, and not much really new of mentioning.
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Old 06-29-2016, 04:58 AM   #7287
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Originally Posted by IXOYE1989 View Post
Did you purchase both of these today? I bought Superman II: The Richard Donner Cut and got InstaWatch.
I bought these a week ago. went back bought two more copies and they didn't work either. waiting to see what vudu does or I will return them all.
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Old 06-29-2016, 05:02 AM   #7288
IXOYE1989 IXOYE1989 is offline
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Quote:
Originally Posted by bipartite View Post
I bought these a week ago. went back bought two more copies and they didn't work either. waiting to see what vudu does or I will return them all.
I bought a bunch of those newer June 2016 titles couple weeks ago, and most of them didn't work for InstaWatch despite having stickers that advertised them. Perhaps Superman II working for InstaWatch today was an early glitch. Deltasun mentioned that re-scanning the receipts about 2-3 months down the road worked for him all the time, so I'm going to be patient and wait until then. Most of the ones I picked out are in great condition, and I'd hate to see them go back in the bin and get crushed up with heavy dent and scratch marks all over the artwork lol
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Old 06-29-2016, 05:11 AM   #7289
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I got three of the Superman movies and three of the Batman movies about a week and a half ago. IW didn't work on any of them. Emailed Vudu and they escalated to "higher ups", whatever that means. I haven't heard a peep since. If i don't hear back by the end of next week, they all go back.
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Old 06-29-2016, 05:17 AM   #7290
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Quote:
Originally Posted by JAL4U2C View Post
I got three of the Superman movies and three of the Batman movies about a week and a half ago. IW didn't work on any of them. Emailed Vudu and they escalated to "higher ups", whatever that means. I haven't heard a peep since. If i don't hear back by the end of next week, they all go back.
Did you try rescanning the receipt? Especially the one with Supes II on it?
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Old 06-29-2016, 05:21 AM   #7291
IXOYE1989 IXOYE1989 is offline
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Quote:
Originally Posted by JAL4U2C View Post
I got three of the Superman movies and three of the Batman movies about a week and a half ago. IW didn't work on any of them. Emailed Vudu and they escalated to "higher ups", whatever that means. I haven't heard a peep since. If i don't hear back by the end of next week, they all go back.
VUDU support is such a hit or miss. Didn't they require you to submit pictures as proof of purchase? They usually ask for picture with the disc inside as well, which would require us to open the blu-ray. Not a fan of doing this with no guarantees that VUDU would offer replacement codes, especially if we have intentions of returning these back to the store with no resolutions. But at the same time, VUDU is probably wanting us to open so we can't just return these after we get the movies digitally.
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Old 06-29-2016, 05:25 AM   #7292
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Did you try rescanning the receipt? Especially the one with Supes II on it?
I just tried rescanning about 30 min ago nothing. My friend bought "Batman and Batman Returns" at the same time I did. He scanned his and had his digital copies within 20 minutes. Me not so lucky. Vudu gave me the same E-mail about escalating this case up to the correct department.
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Old 06-29-2016, 05:30 AM   #7293
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Quote:
Originally Posted by bipartite View Post
I just tried rescanning about 30 min ago nothing. My friend bought "Batman and Batman Returns" at the same time I did. He scanned his and had his digital copies within 20 minutes. Me not so lucky. Vudu gave me the same E-mail about escalating this case up to the correct department.
Really makes this whole IW thing frustrating.

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Old 06-29-2016, 05:31 AM   #7294
IXOYE1989 IXOYE1989 is offline
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Quote:
Originally Posted by bipartite View Post
I just tried rescanning about 30 min ago nothing. My friend bought "Batman and Batman Returns" at the same time I did. He scanned his and had his digital copies within 20 minutes. Me not so lucky. Vudu gave me the same E-mail about escalating this case up to the correct department.
Your friend got InstaWatch for Batman and Batman Returns?!?! Man, InstaWatch issues have gone through the roof! Hope these continual complaints won't cause VUDU to get rid of them. I've been buying more blu-rays from Walmart than anywhere else because of InstaWatch.
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Old 06-29-2016, 05:38 AM   #7295
JAL4U2C JAL4U2C is online now
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Yes i tried rescanning but still didn't work. Yes, they required me to send pics of the front, back and UPCs but didn't ask for pics of the disc.
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Old 06-29-2016, 05:39 AM   #7296
IXOYE1989 IXOYE1989 is offline
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Yes i tried rescanning but still didn't work. Yes, they required me to send pics of the front, back and UPCs but didn't ask for pics of the disc.
Once "the higher up" responds to your case, expect them to ask you for photo of the disc as well. Happened to me after waiting 2 months lol. They finally responded asking for picture of the disc, and then provided code few days later.
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Old 06-29-2016, 05:43 AM   #7297
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VUDU also asked for a picture of my receipt with the TC# readable.
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Old 06-29-2016, 05:43 AM   #7298
JAL4U2C JAL4U2C is online now
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I can do that too. I just wish they'd get on with it.
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Old 06-29-2016, 05:45 AM   #7299
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Quote:
Originally Posted by IXOYE1989 View Post
Once "the higher up" responds to your case, expect them to ask you for photo of the disc as well. Happened to me after waiting 2 months lol. They finally responded asking for picture of the disc, and then provided code few days later.


I've never had to send pics of the discs; usually just the front and back plus receipt.
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Old 06-29-2016, 05:47 AM   #7300
IXOYE1989 IXOYE1989 is offline
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Quote:
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I've never had to send pics of the discs; usually just the front and back plus receipt.
I've had to send picture of the disc a few times. I guess it comes down to who the rep is working on your case?
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