MoviePass - Page 151 - Blu-ray Forum

eightslicesofpie · 12-18-2017, 01:05 PM

Yeah the service works fine, but it's still baffling to me that they can't get their customer service under control after four months. That's the thing that makes me hesitate to recommend it to other people

Batman1980 · 12-18-2017, 01:53 PM

There was an issue with dispersing the funds for yesterday's trip to Justice League, I probably should've kept the receipt so I could complain. Oh well, 1 hiccup out of almost 30 trips is fine.

Jennifer Lawrence Fan · 12-18-2017, 10:12 PM

Quote:

Originally Posted by Batman1980

There was an issue with dispersing the funds for yesterday's trip to Justice League, I probably should've kept the receipt so I could complain. Oh well, 1 hiccup out of almost 30 trips is fine.

I think they were trying to tell you you've seen that movie enough already.

DanTheMan · 12-18-2017, 10:46 PM

Quote:

Originally Posted by Jennifer Lawrence Fan

I think they were trying to tell you you've seen that movie enough already.

If it’s me reading the signs.....

Jennifer Lawrence Fan · 12-18-2017, 10:58 PM

Quote:

Originally Posted by DanTheMan

If it’s me reading the signs.....

hahahaha.

glatta · 12-19-2017, 08:03 PM

I have a question that may have been addressed already, but this forum is enormous and I can't find it.

Does anyone know what happens if you try to buy two tickets with MoviePass? If it works the way I think it does, I was under the impression that once you check in, it activates your card for the maximum amount at which that theatre typically sells tickets, and then you buy your ticket. So, if you buy two tickets, would it potentially cover part of the second ticket and you just pay the excess?

Like, say checking in activates your card for $8. If the tickets are $5 each, and you attempt to buy two at once, would the card work for the full $8 and you pay $2? Or is there a way that they know you're attempting to buy two tickets and deny it?

This question was a bit of a mess, so I apologize in advance. Any insight would be appreciated. Thank you

cinemaphile · 12-19-2017, 08:24 PM

Translation: "hey guys, is it possible to abuse the system and potentially ruin it for everyone?"

whotony · 12-19-2017, 08:25 PM

No can’t do that. It’s also against the terms of use agreement. And it’s not how it’s intended to be used.

jjcool · 12-19-2017, 08:34 PM

Quote:

Originally Posted by steve_dave

Please read this thread, its not like 3+ members are lying about it. The only issue was when the app went down but I got reimbursed.

You tell him steve_dave.

NullUser · 12-19-2017, 09:31 PM

Quote:

Originally Posted by glatta

I have a question that may have been addressed already, but this forum is enormous and I can't find it.

Does anyone know what happens if you try to buy two tickets with MoviePass? If it works the way I think it does, I was under the impression that once you check in, it activates your card for the maximum amount at which that theatre typically sells tickets, and then you buy your ticket. So, if you buy two tickets, would it potentially cover part of the second ticket and you just pay the excess?

Like, say checking in activates your card for $8. If the tickets are $5 each, and you attempt to buy two at once, would the card work for the full $8 and you pay $2? Or is there a way that they know you're attempting to buy two tickets and deny it?

This question was a bit of a mess, so I apologize in advance. Any insight would be appreciated. Thank you

Yes, you can do that in the sense that it is possible. But when they catch you, they can charge you $25 per incident (in the terms) and/or cancel your account (also in the terms)

This deal is already a steal. Why abuse it?

russdornisch · 12-20-2017, 01:11 PM

Moviepass just posted on social media that they just hit 1 million subscribers!!! CONGRATS MOVIEPASS

eightslicesofpie · 12-20-2017, 01:18 PM

Great, now hire more customer service reps

Leonidas King · 12-20-2017, 01:26 PM

Quote:

Originally Posted by russdornisch

Moviepass just posted on social media that they just hit 1 million subscribers!!! CONGRATS MOVIEPASS

This could be a good or bad thing. The more popular they get the more they will likely raise their prices in the future.

Batman1980 · 12-20-2017, 01:58 PM

Probably going to be going to the movies 4 times a week these next two weekends since I will have Mondays off.

Time to really give MoviePass a workout.

jacobsever · 12-20-2017, 02:28 PM

Going to be spending the next 2 weeks in Canada. Looking forward to an actual white Christmas...not looking forward to paying out-of-pocket for movies.

Comicman494 · 12-20-2017, 03:52 PM

Quote:

Originally Posted by eightslicesofpie

Great, now hire more customer service reps

Seriously. Still trying to get my billing issue solved, and so many more just trying to use the service at all.

Comicman494 · 12-21-2017, 12:26 AM

I’ve just been charged $80 today. Has anyone else who signed up for the annual but charged for the monthly experienced this? I’m thinking one of my messages got through and they collected the rest for the annual switch.

Falaskan · 12-21-2017, 12:29 AM

They’ll refund you when they can afford it. [emoji13]

ITDEFX101 · 12-21-2017, 01:45 AM

Ha so I got a survey from my visit on 12/18. They were asking things like how much more would you pay for a 3d/imax upgrade and I said 10 dollars...and then a question that I mis read asking how much did I spend on concessions in 2017 and I just spit out 300 dollars and it wouldn't let me enter it, so I re-read it and it was how much did I spend on 12/18/17 on concessions and I said 14 and it worked. That's a first. Why would they suddenly ask me after weeks of using the MP?

Destinys Memory · 12-21-2017, 02:05 AM

Quote:

Originally Posted by ITDEFX101

Ha so I got a survey from my visit on 12/18. They were asking things like how much more would you pay for a 3d/imax upgrade and I said 10 dollars...and then a question that I mis read asking how much did I spend on concessions in 2017 and I just spit out 300 dollars and it wouldn't let me enter it, so I re-read it and it was how much did I spend on 12/18/17 on concessions and I said 14 and it worked. That's a first. Why would they suddenly ask me after weeks of using the MP?

Probably trying to compile concession figures so they can go to the theater chains and be like, "Look how much our customers are spending on concessions! Don't you want to buy us?! PLEASE?! BUY US! ...we're dying."

Got "Would you have seen this movie if not for Moviepass?" surveys for Jigsaw and Murder on the Orient Express. Same thing basically. Something they can take to theaters.

Spoiler: The theaters don't care.

Hope they fix their app by early next year when I have to switch credit cards.

12-18-2017, 01:05 PM	#3001
eightslicesofpie Blu-ray Ninja Member since:Feb 2015 Trading Score:233	Yeah the service works fine, but it's still baffling to me that they can't get their customer service under control after four months. That's the thing that makes me hesitate to recommend it to other people

12-18-2017, 01:53 PM	#3002
Batman1980 Blu-ray Jedi Member since:Feb 2009 Location:District 13 Home Theater Gallery:8 4K collection:146 Blu-ray collection:394 DVD collection:57 Blu-ray reviews:22 Trading Score:48	There was an issue with dispersing the funds for yesterday's trip to Justice League, I probably should've kept the receipt so I could complain. Oh well, 1 hiccup out of almost 30 trips is fine.

12-19-2017, 08:03 PM	#3006
glatta Member Top contributor Member since:Jul 2012 Blu-ray collection:9 DVD collection:5 iTunes collection:54 Prime collection:21	I have a question that may have been addressed already, but this forum is enormous and I can't find it. Does anyone know what happens if you try to buy two tickets with MoviePass? If it works the way I think it does, I was under the impression that once you check in, it activates your card for the maximum amount at which that theatre typically sells tickets, and then you buy your ticket. So, if you buy two tickets, would it potentially cover part of the second ticket and you just pay the excess? Like, say checking in activates your card for $8. If the tickets are $5 each, and you attempt to buy two at once, would the card work for the full $8 and you pay $2? Or is there a way that they know you're attempting to buy two tickets and deny it? This question was a bit of a mess, so I apologize in advance. Any insight would be appreciated. Thank you

12-19-2017, 08:24 PM	#3007
cinemaphile Blu-ray Archduke Top contributor Member since:Feb 2010 Location:Illinois Trading Score:322	Translation: "hey guys, is it possible to abuse the system and potentially ruin it for everyone?"

12-19-2017, 08:25 PM	#3008
whotony Power Member Member since:Aug 2008 Blu-ray collection:21 DVD collection:8 Trading Score:48	No can’t do that. It’s also against the terms of use agreement. And it’s not how it’s intended to be used.

12-20-2017, 01:11 PM	#3011
russdornisch Active Member Member since:Nov 2016	Moviepass just posted on social media that they just hit 1 million subscribers!!! CONGRATS MOVIEPASS

12-20-2017, 01:18 PM	#3012
eightslicesofpie Blu-ray Ninja Member since:Feb 2015 Trading Score:233	Great, now hire more customer service reps

12-20-2017, 01:58 PM	#3014
Batman1980 Blu-ray Jedi Member since:Feb 2009 Location:District 13 Home Theater Gallery:8 4K collection:146 Blu-ray collection:394 DVD collection:57 Blu-ray reviews:22 Trading Score:48	Probably going to be going to the movies 4 times a week these next two weekends since I will have Mondays off. Time to really give MoviePass a workout.

12-20-2017, 02:28 PM	#3015
jacobsever Blu-ray Knight Member since:Dec 2009 Location:Denver, CO 4K collection:158 Blu-ray collection:732 DVD collection:6 Trading Score:13	Going to be spending the next 2 weeks in Canada. Looking forward to an actual white Christmas...not looking forward to paying out-of-pocket for movies.

12-21-2017, 12:26 AM	#3017
Comicman494 Blu-ray Guru Top contributor Member since:Apr 2010 4K collection:25 Blu-ray collection:286 DVD collection:233 Digital collection:181 iTunes collection:175 Trading Score:6	I’ve just been charged $80 today. Has anyone else who signed up for the annual but charged for the monthly experienced this? I’m thinking one of my messages got through and they collected the rest for the annual switch.

12-21-2017, 12:29 AM	#3018
Falaskan Banned Top contributor Member since:Mar 2011 Location:Alaska Blu-ray collection:274 DVD collection:60 Blu-ray reviews:1 Trading Score:44	They’ll refund you when they can afford it. [emoji13]

12-21-2017, 01:45 AM	#3019
ITDEFX101 Blu-ray Samurai Member since:Jun 2012 Blu-ray collection:2	Ha so I got a survey from my visit on 12/18. They were asking things like how much more would you pay for a 3d/imax upgrade and I said 10 dollars...and then a question that I mis read asking how much did I spend on concessions in 2017 and I just spit out 300 dollars and it wouldn't let me enter it, so I re-read it and it was how much did I spend on 12/18/17 on concessions and I said 14 and it worked. That's a first. Why would they suddenly ask me after weeks of using the MP?

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