Physical & Digital EST: The Future of Home Video Discussion Thread

[flyry]

Originally Posted by Steedeel

Yeah, 480pwill maintain HDR if your stream degrades that far, for sure.

Whose stream is degrading like that in 2018, other than Vilya's?

[Vilya]

Originally Posted by flyry

Whose stream is degrading like that in 2018, other than Vilya's?

Hey, my streams rarely degrade, they instead disappear entirely when my service goes out altogether.

When my ISP is actually working, I can stream with the best of you. 80 Mbps down and 10 Mbps up, thank you very much.

Speaking of which, my internet service has been stable and reliable for over two months now. Thanks for providing a segue way for me to give an update on my ISP's performance- I know how much you like to read them.

[Steedeel]

Originally Posted by flyry

Whose stream is degrading like that in 2018, other than Vilya's?

Millions.

[Wendell R. Breland]

Originally Posted by Vilya

When my ISP is actually working, I can stream with the best of you.

Not until you hard-wire your devices . Sorry, the devil made me say it.

[Vilya]

Originally Posted by Steedeel

Millions.

You might actually be conservative with that estimate seeing as ISPs generally have some of the worst customer satisfaction ratings of any industry. Every time I look at a list of "Most Hated Companies" I find the names of ISPs among the villainry.

While this article slideshow on companies with the worst customer service is nearly a year-old, notice all of the telecomms listed. Comcast, AT&T, Cox Communications, and Verizon all have earned a place in the Customer Service Hall Of Shame.

From the AT&T slide:

"Television and internet service providers are notorious among American consumers for their poor service..."

https://www.msn.com/en-us/money/comp...qEFz8#image=13

[alchav21]

Originally Posted by Vilya

You might actually be conservative with that estimate seeing as ISPs generally have some of the worst customer satisfaction ratings of any industry. Every time I look at a list of "Most Hated Companies" I find the names of ISPs among the villainry.

While this article slideshow on companies with the worst customer service is nearly a year-old, notice all of the telecomms listed. Comcast, AT&T, Cox Communications, and Verizon all have earned a place in the Customer Service Hall Of Shame.

On the flip side what do you want, Customer Service or Faster Speeds? Those same Companies are on the List for the Fastest Speeds in 2018, with Verizon FiOS at the lead:

https://www.dslreports.com/forum/r32...t-ISPs-of-2018

[alchav21]

Originally Posted by Vilya

When my ISP is actually working, I can stream with the best of you.

Originally Posted by Wendell R. Breland

Not until you hard-wire your devices . Sorry, the devil made me say it.

At least Vilya says his Streams are not Degraded even though he is Wireless. Wendell what do you use for Streaming, and are you Hard Wired or Wireless? I was Streaming with my Panasonic BD Player before my Sony UHD TV, that was Hard Wired and had some great Streaming Apps. So if people are not Buffering or getting Degraded Quality over Wireless then just go with it.

[CV19]

Originally Posted by Vilya

Threads with "Vs." in the title can be somewhat adversarial.....

That's very true. Speaking as somewhat of an 'outsider' on this thread, can I just add that what you say there is very common too on photography forums I've been on. I have lost count the number of threads there are discussing "digital vs analogue" and sometimes they can develop into full blown arguments. My response would simply be that you do whichever suits you better, as ultimately there are pros and cons to both types of photography.

Sorry, just my two cents worth and don't wish to go off-topic or anything.

[Vilya]

Originally Posted by alchav21

On the flip side what do you want, Customer Service or Faster Speeds? Those same Companies are on the List for the Fastest Speeds in 2018, with Verizon FiOS at the lead:

https://www.dslreports.com/forum/r32...t-ISPs-of-2018

What's wrong with wanting both?

My internet speed is fast, but it is also historically unreliable. When the service is down, I have no speed at all, and therefore I become dissatisfied.

When it takes six weeks for customer service to solve a problem, that dissatisfaction grows exponentially.

Fast speeds alone are not enough. During the many service outages that I have endured, was I expected to take comfort with the speed I could only get theoretically? Reliable service is just as important, even more so. Responsive, courteous, timely, and effective customer service should be expected from any business that you elect to give your patronage.

You continue to rationalize and apologize for the poor service offered by AT&T and the other telecomms. You are exactly the sheeple they live to shear with that attitude. I say they should be held accountable and that they be made to deliver exactly what they are selling and that they provide excellent customer service. There is NO good reason to accept poor service.

[Vilya]

Originally Posted by alchav21

At least Vilya says his Streams are not Degraded even though he is Wireless. Wendell what do you use for Streaming, and are you Hard Wired or Wireless? I was Streaming with my Panasonic BD Player before my Sony UHD TV, that was Hard Wired and had some great Streaming Apps. So if people are not Buffering or getting Degraded Quality over Wireless then just go with it.

Try again. I said my streamed content rarely degrades. Only my home theater is wireless; my computer is hard wired. I stream with both. Reading comprehension matters. And when streaming does degrade, either my ISP, the content provider, or both are to blame, not my wireless network. Degradation occurs, just as rarely, even when viewing with my computer despite its wired connection.

Your final sentence is exactly correct. Bravo If people had a problem using a wireless network to stream content, they could easily switch to a wired connection. But, as the timeless saying goes: "if it ain't broke, don't fix it."

[Wendell R. Breland]

Originally Posted by alchav21

Wendell what do you use for Streaming, and are you Hard Wired or Wireless?

As noted before I use both, most of my stuff is hardwired because some of my older items did not have Wi-Fi. Have several unmanaged switches and have lots of spigots so I just plug-in the newer items because the spigot and cable is already there.

If you want to do some checking and use Android then go to Google Play store, search for IP Tools: WiFi Analyzer by AmazingByte and install it. Another one I like is Wifi Analyser by keuwlsoft. With wireless N I get about 90Mbps and for wireless AC I get 433Mbps as measured on a Samsung tablet. iPad died (old) so can't help with little i .

[stonesfan129]

8K.... Why? Even 4K is unnecessary unless you have a huge display.

[Steedeel]

Originally Posted by stonesfan129

8K.... Why? Even 4K is unnecessary unless you have a huge display.

If the unlikely dream of AR and VR ever takes off in the mainstream, it will be essential to those optics for life like images/graphics.

Also, 4K is a big difference, even on a 46 inch screen. Couple that with HDR and that’s all she wrote.

[alchav21]

Originally Posted by Vilya

What's wrong with wanting both?

My internet speed is fast, but it is also historically unreliable. When the service is down, I have no speed at all, and therefore I become dissatisfied.

When it takes six weeks for customer service to solve a problem, that dissatisfaction grows exponentially.

Fast speeds alone are not enough. During the many service outages that I have endured, was I expected to take comfort with the speed I could only get theoretically? Reliable service is just as important, even more so. Responsive, courteous, timely, and effective customer service should be expected from any business that you elect to give your patronage.

You continue to rationalize and apologize for the poor service offered by AT&T and the other telecomms. You are exactly the sheeple they live to shear with that attitude. I say they should be held accountable and that they be made to deliver exactly what they are selling and that they provide excellent customer service. There is NO good reason to accept poor service.

Customer Service is very subjective, and I don't mean to rationalize or apologize for AT&T. I just feel most of the time they don't put the right people in those positions. The best Customer Support people are experienced, not the ones that give you answers from a book. The Support Person can only work with the information they have or what they know. That's why you should look for the best Support Person or Tech. Also get familiar with your problem, and research what can be done. If you don't have the knowledge then get a Local Tech to help out. If the Managers don't know what is going on, the Techs won't either. To be informed, you can inform!

[Vilya]

Originally Posted by alchav21

Customer Service is very subjective, and I don't mean to rationalize or apologize for AT&T. I just feel most of the time they don't put the right people in those positions. The best Customer Support people are experienced, not the ones that give you answers from a book. The Support Person can only work with the information they have or what they know. That's why you should look for the best Support Person or Tech. Also get familiar with your problem, and research what can be done. If you don't have the knowledge then get a Local Tech to help out. If the Managers don't know what is going on, the Techs won't either. To be informed, you can inform!

Yes, customer service is subjective, but it is no coincidence that ISPs appear on these "worst customer service" and "most hated companies" lists year after year. Large numbers of people have been complaining about the poor service from these companies for ages.

Customer service encompasses far more than just the call center employees. It includes them, the billing dept., the techs, front line managers, and all the way to the top executives themselves.

You can believe it when I tell you that I "informed" my ISP and often.

This sign on Harry Truman's desk belongs on the desk of every CEO:



When a company's customer service ratings are in the toilet year after year, the person in charge owns the blame.

[alchav21]

Originally Posted by Wendell R. Breland

As noted before I use both, most of my stuff is hardwired because some of my older items did not have Wi-Fi. Have several unmanaged switches and have lots of spigots so I just plug-in the newer items because the spigot and cable is already there.

If you want to do some checking and use Android then go to Google Play store, search for IP Tools: WiFi Analyzer by AmazingByte and install it. Another one I like is Wifi Analyser by keuwlsoft. With wireless N I get about 90Mbps and for wireless AC I get 433Mbps as measured on a Samsung tablet. iPad died (old) so can't help with little i .

Wendell who is your ISP, what Facilities do you have at what Speeds, and do you like their Support?

[Wendell R. Breland]

Originally Posted by alchav21

Wendell who is your ISP, what Facilities do you have at what Speeds, and do you like their Support?

My provider is Morris Broadband, have a Arris CM820 modem (DOCSIS 3.0) connected to a Linksys WRT1900ACS wireless router and TRENDnet unmanaged switches, all LAN devices are 1GBIT. I have the 25Mbps down/3Mbps up plan. Keep in mind that my community, Cummings Cove, is out in the sticks (mountains). I’m about halfway between Hendersonville and Brevard NC (small towns). As such, we are lucky to have a cable ISP but we do pay thru the nose for service.

Morris Service: They are pretty responsive to outages. Internet speeds were a long term problem, for quite sometime the prime time speeds would fall well below 10Mbps rendering streaming useless. And it varied a lot, some nights would be good and other nights it would be unusable. I kept a running graphic, via SpeedOf.Me history, and would take it to the main office and make a big deal about I was not getting what they promised. Then I started calling and demanding credits to my account. About a year ago they added more nodes to my area and since then the speeds have been 22 to 25 Mbps during prime time.

My younger brother lives in another state, he pays $130 a month for basic video, phone and high speed, 150Mbps down/10 Mbps up.

[Wendell R. Breland]

Forgot that I have a old Linksys E2000 setup as a wireless (N) access point and switch at the opposite end of house from the WRT1900. Have it set to Ch. 1 and the WRT1900 (N) set to Ch. 12. This is were the diagnostic tools, that I referenced in another post, come in real handy. With them you can see all the other Wi-Fi in your area and determine the least used channels, signal levels and set your own accordingly.

[Steedeel]

Have a look at the HDR discussion thread. Another guy thinks the same as me about digital providers and wireless 5G being a way to force short form content down our throats and move us away from longer form such as films and long tv episodes.

People are starting to wake up, shouldn’t you guys?

[alchav21]

Originally Posted by Steedeel

Have a look at the HDR discussion thread. Another guy thinks the same as me about digital providers and wireless 5G being a way to force short form content down our throats and move us away from longer form such as films and long tv episodes.

People are starting to wake up, shouldn’t you guys?

I know what you mean Steedeel, I like Movies in the 90 minute range as opposed to 2hrs or longer. I also like to watch things on YouTube, that are short Videos. Having said that, I don't think Movie watching will change much. I did see something at WalMart Movie Section on Marketing. They had the Packaging on Movies with DeadPool Character on other Movies like Alien and the Good, the Bad, and the Ugly. In the back it said, I'd like to be in this Movie but I'm not. I guess they want to sell more Discs, because there was no Digital included.