Psycho (1960) (60th Anniversary Edition) (Uncut) - Page 15 - Blu-ray Forum

Scoot79 · 10-27-2020, 05:31 AM

Still no replacement disc. Didn't Universal state that they would be mailed out in October? Looks like that's not going to happen. I never even received an acknowledgement that they received my email.

megafan2000 · 10-27-2020, 05:40 AM

I received an acknowledgement email. Theoretically I should be receiving my disc sometime this week if they were to meet the 2-4 week turnaround as this would be the 4th week.

Scoot79 · 10-27-2020, 05:53 AM

Quote:

Originally Posted by megafan2000

I received an acknowledgement email. Theoretically I should be receiving my disc sometime this week if they were to meet the 2-4 week turnaround as this would be the 4th week.

That concerns me. Some people received confirmation emails, others didn't. I've already sent two emails. (the first in mid September, the second just a week ago.) I wonder if they even received my emails?

MassiveMovieBuff · 10-27-2020, 06:27 AM

Quote:

Originally Posted by Scoot79

That concerns me. Some people received confirmation emails, others didn't. I've already sent two emails. (the first in mid September, the second just a week ago.) I wonder if they even received my emails?

I'm in the same boat as you.

Shemp · 10-27-2020, 01:27 PM

I'm in Australia and the local arm of Universal advised me they've sent out a replacement disc. However, I'm fully expecting to receive another copy of the same disc with the same audio problem as they never acknowledged the problem even though I explained it to them in detail and advised them there's a US and UK disc replacement program.

Namuhana · 10-27-2020, 01:29 PM

I still haven't received my replacement discs either. Wonder what the holdup is?

jzbadblood · 10-27-2020, 01:32 PM

I got the email saying it would be 2-4 weeks and nothing since. I have no confidence in a replacement disc over coming.

RegressiveScan · 10-27-2020, 01:36 PM

I live in Canada. It took me ten days (from Oct. 3 to Oct. 13) to get an acknowledgement e-mail, after my initial e-mail to them. Then, I sent them my address etc., but I haven't yet gotten a response to that, or an estimate of how long delivery will take.

Endymion0000 · 10-29-2020, 12:46 AM

I just received a notification from Fedex for a pending shipment from DELUXE ENTERTAINMENT/LOGISTICS VALENCIA, CA with a reference to USHE - Consumer Relations which is Universal Studios so I'm thinking this may be it. Oddly coming with Signature Required which seems extreme.

Read further and it says straight out Purchase Order Number: Psycho.

litemakr · 10-29-2020, 04:48 AM

Quote:

Originally Posted by Endymion0000

I just received a notification from Fedex for a pending shipment from DELUXE ENTERTAINMENT/LOGISTICS VALENCIA, CA with a reference to USHE - Consumer Relations which is Universal Studios so I'm thinking this may be it. Oddly coming with Signature Required which seems extreme.

Read further and it says straight out Purchase Order Number: Psycho.

I got the same thing today. Yesterday I had sent them an email asking the status of the disc, so guess it was a coincidence. I'm impressed they are sending them via Fedex instead of regular mail, but it seems like an unnecessary expense.

Mine is supposed to arrive on Monday 11/2/20.

GuruAskew · 10-29-2020, 07:35 PM

The discs are still ****ed up. They’re actually the same discs data-wise, but with new labels. I hope the third time will be the charm.

litemakr · 10-29-2020, 07:51 PM

Quote:

Originally Posted by GuruAskew

The discs are still ****ed up. They’re actually the same discs data-wise, but with new labels. I hope the third time will be the charm.

Have you received your discs or did someone report that?

Nailwraps · 10-29-2020, 08:12 PM

Apparently the replacement discs are the same discs with the downmix Mono:

FORTUNATELY, Universal has been alerted and are looking into it:

https://twitter.com/BillHuntBits/sta...04261391773696

bobbyh64 · 10-29-2020, 08:15 PM

Quote:

Originally Posted by Nailwraps

Apparently the replacement discs are the same discs with the downmix Mono:

FORTUNATELY, Universal has been alerted and are looking into it:

https://twitter.com/BillHuntBits/sta...04261391773696

Be prepared for another round of uncorrected replacement discs.

Michael24 · 10-29-2020, 08:16 PM

Haha! Wow.

RCRochester · 10-29-2020, 09:04 PM

Quote:

Originally Posted by Nailwraps

Apparently the replacement discs are the same discs with the downmix Mono:

FORTUNATELY, Universal has been alerted and are looking into it:

https://twitter.com/BillHuntBits/sta...04261391773696

Makes me wonder if there something else on these discs that they did change that nobody has noticed yet.

litemakr · 10-29-2020, 09:21 PM

Quote:

Originally Posted by Nailwraps

Apparently the replacement discs are the same discs with the downmix Mono:

FORTUNATELY, Universal has been alerted and are looking into it:

https://twitter.com/BillHuntBits/sta...04261391773696

Unbelievable. On the upside, we're going to have a nice set of Psycho coasters.

jess1581 · 10-29-2020, 09:23 PM

Quote:

Originally Posted by Nailwraps

Apparently the replacement discs are the same discs with the downmix Mono:

FORTUNATELY, Universal has been alerted and are looking into it:

https://twitter.com/BillHuntBits/sta...04261391773696

Mmm hmmm, anyone have any disparaging remarks about Scream Factory still? Big time Universal can't even get it right the second time.

Bates_Motel · 10-29-2020, 09:28 PM

Quote:

Originally Posted by jess1581

Mmm hmmm, anyone have any disparaging remarks about Scream Factory still? Big time Universal can't even get it right the second time.

Why would one company botching a replacement program supplant a company that regularly has double-digit replacement programs every year?

jess1581 · 10-29-2020, 10:33 PM

Quote:

Originally Posted by Bates_Motel

Why would one company botching a replacement program supplant a company that regularly has double-digit replacement programs every year?

Surely I jest... Yes i am. Chill.

10-29-2020, 12:46 AM	#289
Endymion0000 Contributor Top contributor Member since:Oct 2011 Location:Orlando, FL 4K collection:155 Blu-ray collection:10757 DVD collection:3082 MA collection:922 Digital collection:1412 iTunes collection:1549 Prime collection:921	I just received a notification from Fedex for a pending shipment from DELUXE ENTERTAINMENT/LOGISTICS VALENCIA, CA with a reference to USHE - Consumer Relations which is Universal Studios so I'm thinking this may be it. Oddly coming with Signature Required which seems extreme. Read further and it says straight out Purchase Order Number: Psycho. Last edited by Endymion0000; 10-29-2020 at 12:47 AM. Reason: Confirmation

10-27-2020, 05:31 AM	#281
Scoot79 Blu-ray Samurai Top contributor Member since:Sep 2011 4K collection:342 Blu-ray collection:1613 DVD collection:147 Trading Score:1	Still no replacement disc. Didn't Universal state that they would be mailed out in October? Looks like that's not going to happen. I never even received an acknowledgement that they received my email.

10-27-2020, 05:40 AM	#282
megafan2000 Special Member Member since:Sep 2013 Location:Queens, NY Blu-ray collection:330 Trading Score:68	I received an acknowledgement email. Theoretically I should be receiving my disc sometime this week if they were to meet the 2-4 week turnaround as this would be the 4th week.

10-27-2020, 01:27 PM	#285
Shemp Expert Member Member since:May 2010 Blu-ray collection:416 Blu-ray reviews:1	I'm in Australia and the local arm of Universal advised me they've sent out a replacement disc. However, I'm fully expecting to receive another copy of the same disc with the same audio problem as they never acknowledged the problem even though I explained it to them in detail and advised them there's a US and UK disc replacement program.

10-27-2020, 01:29 PM	#286
Namuhana Blu-ray Guru Member since:Feb 2011 Location:Cincinnati 4K collection:92 Blu-ray collection:1049 DVD collection:64 Digital collection:1 iTunes collection:1 Trading Score:1	I still haven't received my replacement discs either. Wonder what the holdup is?

10-27-2020, 01:32 PM	#287
jzbadblood Special Member Member since:Feb 2020 4K collection:1 Blu-ray collection:1	I got the email saying it would be 2-4 weeks and nothing since. I have no confidence in a replacement disc over coming.

10-27-2020, 01:36 PM	#288
RegressiveScan Senior Member Top contributor Member since:Sep 2018 4K collection:- Blu-ray collection:- DVD collection:- iTunes collection:- Trading Score:5	I live in Canada. It took me ten days (from Oct. 3 to Oct. 13) to get an acknowledgement e-mail, after my initial e-mail to them. Then, I sent them my address etc., but I haven't yet gotten a response to that, or an estimate of how long delivery will take.

10-29-2020, 07:35 PM	#291
GuruAskew Blu-ray Samurai Member since:Jul 2010 Blu-ray collection:393	The discs are still ****ed up. They’re actually the same discs data-wise, but with new labels. I hope the third time will be the charm.

10-29-2020, 08:12 PM	#293
Nailwraps Blu-ray Ninja Top contributor Member since:Jun 2012 Location:USA 4K collection:61 Blu-ray collection:884 DVD collection:1826 Digital collection:3	Apparently the replacement discs are the same discs with the downmix Mono: FORTUNATELY, Universal has been alerted and are looking into it: https://twitter.com/BillHuntBits/sta...04261391773696

10-29-2020, 08:16 PM	#295
Michael24 Blu-ray Champion Top contributor Member since:Nov 2009 Location:California 4K collection:11 Blu-ray collection:552 DVD collection:164 Trading Score:2	Haha! Wow.

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