Batman 20th Anniversary Digital Copy Problem - Blu-ray Forum

NL197 · 05-21-2009, 06:14 AM

Same problem here, in Canada.

MaCruz · 05-21-2009, 05:47 PM

Dear customer, Thank you for your interest in redeeming the iTunes Digital Copy of Batman: The 20th Anniversary. Unfortunately, a new code will be needed in order to redeem the iTunes Digital Copy, so we request that you try this feature again soon, after the new codes become available. We apologize for the inconvenience and thank you in advance for your patience. DIGITAL COPY SUPPORT

So does this mean my code is still good or should I try again?

I emailed them that question.

neo_reloaded · 05-21-2009, 06:03 PM

Quote:

Originally Posted by macruz19

Dear customer, Thank you for your interest in redeeming the iTunes Digital Copy of Batman: The 20th Anniversary. Unfortunately, a new code will be needed in order to redeem the iTunes Digital Copy, so we request that you try this feature again soon, after the new codes become available. We apologize for the inconvenience and thank you in advance for your patience. DIGITAL COPY SUPPORT

So does this mean my code is still good or should I try again?

I emailed them that question.

Their first response seems to be saying that the code you have is invalid, and needs to be replaced with a new code before you can try again. From the looks of this thread (and similar ones at other forums), this is a widespread forum and WB has some fixing to do on their end.

johnnyblackout22 · 05-21-2009, 06:03 PM

Quote:

Originally Posted by macruz19

Dear customer, Thank you for your interest in redeeming the iTunes Digital Copy of Batman: The 20th Anniversary. Unfortunately, a new code will be needed in order to redeem the iTunes Digital Copy, so we request that you try this feature again soon, after the new codes become available. We apologize for the inconvenience and thank you in advance for your patience. DIGITAL COPY SUPPORT

So does this mean my code is still good or should I try again?

I emailed them that question.

I got the same email back. Very vague if you ask me. Do you think none of the codes work?

I emailed back and asked if they'll be send ing me a new code

MaCruz · 05-21-2009, 06:05 PM

Quote:

Originally Posted by johnnyblackout22

I got the same email back. Very vague if you ask me. Do you think none of the codes work?

I emailed back and asked if they'll be send ing me a new code

I emailed them back as well. I returned my 1st movie, for a 2nd one, and both of them does not work.

Joe Cain · 05-21-2009, 06:25 PM

Had DC issues, contacted customer support, got the same email. Replied with a query for clarification...

Curious: has anyone had an unqualified success with their DC yet?

Eagle_23 · 05-21-2009, 06:39 PM

Quote:

Originally Posted by NL197

Same problem here, in Canada.

+1

Rhylliam · 05-21-2009, 07:45 PM

Hot damn, these digital copies are a huge pain no matter how you look at it.

Joe Cain · 05-21-2009, 08:00 PM

This is the first one with which I've had any issues.

MaCruz · 05-22-2009, 12:25 AM

yup, my 1st problem with a DC.

Joe Cain · 05-22-2009, 06:19 PM

Warner's response to my second email:

Quote:

Hello,

The replacement codes should be available on our website in a week's time and you can submit the old code on the website to obtain a new one.

Thanks!

DIGITAL COPY SUPPORT

johnnyblackout22 · 05-22-2009, 06:27 PM

Quote:

Originally Posted by Joe Cain

Warner's response to my second email:

Yup just got that too. I'm assuming the website in question would be the one we submitted the email from???

05-21-2009, 05:47 PM	#2
MaCruz Community Gaming Moderator Top ranked HT gallery Top contributor Member since:Mar 2009 Location:Jacksonville, FL Home Theater Gallery:160 4K collection:104 Blu-ray collection:958 DVD collection:18 MA collection:394 Digital collection:570 iTunes collection:527 Prime collection:192 Blu-ray reviews: 23 Trading Score:139	WB emailed me back.. Dear customer, Thank you for your interest in redeeming the iTunes Digital Copy of Batman: The 20th Anniversary. Unfortunately, a new code will be needed in order to redeem the iTunes Digital Copy, so we request that you try this feature again soon, after the new codes become available. We apologize for the inconvenience and thank you in advance for your patience. DIGITAL COPY SUPPORT So does this mean my code is still good or should I try again? I emailed them that question.

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05-21-2009, 06:14 AM	#1
NL197 Senior Member Member since:Nov 2008 Location:Ontario, Canada Blu-ray collection:46 Blu-ray reviews:3	Same problem here, in Canada.

05-21-2009, 06:25 PM	#6
Joe Cain Power Member Member since:Sep 2007 Location:The Tragic City Blu-ray collection:79	Had DC issues, contacted customer support, got the same email. Replied with a query for clarification... Curious: has anyone had an unqualified success with their DC yet?

05-21-2009, 07:45 PM	#8
Rhylliam Contributor Top contributor Member since:Oct 2008 Location:Calgary, Alberta Home Theater Gallery:16 4K collection:1486 Blu-ray collection:8988 DVD collection:9436 Blu-ray reviews: 49 Trading Score:109	Hot damn, these digital copies are a huge pain no matter how you look at it.

05-21-2009, 08:00 PM	#9
Joe Cain Power Member Member since:Sep 2007 Location:The Tragic City Blu-ray collection:79	This is the first one with which I've had any issues.

05-22-2009, 12:25 AM	#10
MaCruz Community Gaming Moderator Top ranked HT gallery Top contributor Member since:Mar 2009 Location:Jacksonville, FL Home Theater Gallery:160 4K collection:104 Blu-ray collection:958 DVD collection:18 MA collection:394 Digital collection:570 iTunes collection:527 Prime collection:192 Blu-ray reviews: 23 Trading Score:139	yup, my 1st problem with a DC.

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