Amazon 3rd party sellers.

[aramis109]

Dunno what it is lately, but I have had a lot of bad luck with Amazon sellers lately. It all worked out in the end, and Amazon playing backup has helped, but it's been a pain.

1. Ordered a BD. Arrived completely warped and bent as though something really heavy was put on it. Was completely missing Disc 1. Used A-Z guarantee AND seller sent me out the movie.

2. Ordered a BD. No tracking #, poor communication. I had to wait almost a month and the seller refunded me the day before I could do an A-Z guarantee.

3. Ordered a CD. Case is cracked. Seller offered a full refund but there's a long turnaround involved, and all I want is a new case. Still working on the issue.


Bottom line is that the sellers have been communicating well but they ALL are trying to skimp out on packaging. From now on I'll stick with other places or something.

[Silo5]

I'm having "issues" with a third-party seller now. I ordered on August 1st and as of today the order is still not marked that it was shipped. I have sent the seller several emails that I wanted to cancel the order, but they have not responded to my emails. I have also contacted Amazon, but I may have to wait until the estimated delivery time passes before I would get a refund.

This seller had a feedback rating of 97% and most of the negative feedback stated that their products never arrived and seller would not answer emails. This is the first third-party seller that I've had a bad experience with. (Is it "unethical" to post the seller's name to warn other would-be buyers?)

[Batman1980]

Originally Posted by Silo5

I'm having "issues" with a third-party seller now. I ordered on August 1st and as of today the order is still not marked that it was shipped. I have sent the seller several emails that I wanted to cancel the order, but they have not responded to my emails. I have also contacted Amazon, but I may have to wait until the estimated delivery time passes before I would get a refund.

This seller had a feedback rating of 97% and most of the negative feedback stated that their products never arrived and seller would not answer emails. This is the first third-party seller that I've had a bad experience with. (Is it "unethical" to post the seller's name to warn other would-be buyers?)

No it is NOT, here are my craplisted sellers -
lilacs
inetvideo
caiman
All 3 of them had some issue in getting me my movies in under 2 weeks so I will never be using them again.

[MaCruz]

I bought several movies from 3rd party sellers and I had no problems. I would just make sure their rating is close to 100%.

[Gentso]

I've been using third party sellers for close to three months with no problems. I often find that they ship the same day or the next day, depending on when you order, so they tend to be a lot quicker than Amazon's super saver shipping. I'm not a member of Prime.

[JimShaw]

I have always had great luck buying from 3rd parties on Amazon. But as previously stated, look at their records and make sure they have a HIGH approval rating.

[Clark Kent]

I have ordered a lot from Amazon marketplace over the past two years. I shy away from sellers below 98%. Some sellers are great and are better than many actual websites, while other sellers are awful and to be avoided at all costs. I go through the last month of feedback and see what the common problems and complaints are listed.

[Silo5]

Originally Posted by Silo5

I'm having "issues" with a third-party seller now. I ordered on August 1st and as of today the order is still not marked that it was shipped. I have sent the seller several emails that I wanted to cancel the order, but they have not responded to my emails. I have also contacted Amazon, but I may have to wait until the estimated delivery time passes before I would get a refund.

This seller had a feedback rating of 97% and most of the negative feedback stated that their products never arrived and seller would not answer emails. This is the first third-party seller that I've had a bad experience with. (Is it "unethical" to post the seller's name to warn other would-be buyers?)

I did finally get my bluray the other day. Apparently, not all sellers provide the tracking information on their orders. I was unable to track it and it appeared as if it had not even been shipped. I guess I have to retract my previous post, but it would be nice if all sellers would provide the necessary info to track your orders.

[jw]

Originally Posted by aramis109

Dunno what it is lately, but I have had a lot of bad luck with Amazon sellers lately. It all worked out in the end, and Amazon playing backup has helped, but it's been a pain.

1. Ordered a BD. Arrived completely warped and bent as though something really heavy was put on it. Was completely missing Disc 1. Used A-Z guarantee AND seller sent me out the movie.

2. Ordered a BD. No tracking #, poor communication. I had to wait almost a month and the seller refunded me the day before I could do an A-Z guarantee.

3. Ordered a CD. Case is cracked. Seller offered a full refund but there's a long turnaround involved, and all I want is a new case. Still working on the issue.


Bottom line is that the sellers have been communicating well but they ALL are trying to skimp out on packaging. From now on I'll stick with other places or something.

I know this belated but I believe 5 is the limit before they consider you the problem. I have personally seen Amazon deny A-Z claims for too many

[Clark Kent]

Originally Posted by jwbbud

I know this belated but I believe 5 is the limit before they consider you the problem. I have personally seen Amazon deny A-Z claims for too many

That is correct, Amazon will give anyone five claims using the A to Z guarantee without any question. After that, do not expect Amazon to give you much protection as a buyer. That is not widely publicized, but should be known by frequent users of the service.