West Side Story 4K UHD (2021)

[James Luckard]

Originally Posted by Paul.R.S

Something else is going on if the same physical (pristine-to-the-eye, new) disc is behaving differently on not just different players (each of which is on its respective latest fw), but between two different decks of the same make and model (on the same fw).

I actually wonder if the firmware may be an element. I've updated my 820, but my friend has never updated his 820, so his player still has the original factory firmware.

Of course the reason I updated my firmware in December was that the player was having the identical problem of the image occasionally breaking up into rainbow-colored pixels with my first copy of The Last Duel, also a Disney UHD disc.

Originally Posted by Paul.R.S

It seems to me that we have to now look at the players' temporary memory as an issue. Was temp memory only for BD-Live?

James, do you have Secondary Audio off and internet connectivity off? Did your friend who also has the 820 have the same settings in these regards?

On the Sony X800M2, there's a setting under "Resetting" called "Initialize Personal Information." But does that only contemplate wiping, say, your log in credentials for any player-based apps that you've used? It's a different wipe than "Restore to Factory Default Settings." And the former may not be the same as . . .

. . . what on the OPPO 203 is called "Persistent Storage," which one can erase under "Device Setup." Regarding the 820, I have the same questions in these regards as another member had in the last paragraph of his post here:

My UHD player isn't connected to the internet in any way. I only use it as a physical disc player. I don't have any other programs on it or anything. But I'll look into those tomorrow.

What I find striking in all this is that this isn't just one copy of WSS, it's three copies, from two different retailers, and all of them had problems on 3 out of 4 players tried, but none of them had problems on the fourth player.