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Netflix BS

12-07-2006, 04:25 PM

scott1256ca scott1256ca is offline

Active Member

Member since:Oct 2006

Quote:

Originally Posted by divedude

We appreciate your inquiry. The studio carrying the title decides what films will be released in the HD format. As more HD titles become available, they will be added to the Netflix site. Please be sure to check frequently to see what titles have been added.

If you have any further questions or concerns, please feel free to contact us.

Thanks,
Lilyan
Netflix Customer Service

This is typical of customer service responses from large companies, not just Netflix. They don't respond to your question or concern because they don't even bother to read your email. They see one keyword and send out the canned response. Unfortunately taking your business elsewhere won't help much because Netflix will never notice you in the churn, and whoever you take your business to is likely no better.

Scott

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