Toshiba's profits plunge

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Originally Posted by Beta Man

They make good players..... but their support once they quit making HD DVD players will cause some seriously angry consumers out there...... Lots of research shows that consumers who get burnt by a particular brand, are likely to swear it off forever.... sometimes they just buy from the same company, but under a different brand (without knowing it)

Marketing 101 I guess.

It is surprising considering how careful they were to point out support and servicing would be available. Here were are a mere few months later, and already people are starting to have problems with servicing.

Not only does that raise issues of integrity, but also about reliability. Many of us wondered whether these inexpensive players were actually cheap. And it is beginning to look like they were.

Gary