Star Trek Compendium- Into Darkness Dialog Glitch

[bigkid43]

I was watching the new version of Star Trek Into Darkness tonight and at certain points the dialog fell out of sync. At some points I heard a little pop and then the dialog looked like I was watching a dubbed Japanese monster movie. The problem was at random places, not just when switching aspect ratios. I put in my original version of the film and had no problems. My player is a Marantz 7007

I'm going to exchange the set at Best Buy and see what happens.

I'm open to suggestions and hope this isn't a trend.

[wormraper]

Originally Posted by bigkid43

I was watching the new version of Star Trek Into Darkness tonight and at certain points the dialog fell out of sync. At some points I heard a little pop and then the dialog looked like I was watching a dubbed Japanese monster movie. The problem was at random places, not just when switching aspect ratios. I put in my original version of the film and had no problems. My player is a Marantz 7007

I'm going to exchange the set at Best Buy and see what happens.

I'm open to suggestions and hope this isn't a trend.

it's a common issue. it's because of Dolby TrueHD and seamless branching (it's happening at the times the huge branching commentary switches on and off...)... it happens with certain receiver and player combos... switch the output of your player to PCM and it will fix the issue. no amount of returning will fix it

[HD Goofnut]

Originally Posted by wormraper

it's a common issue. it's because of Dolby TrueHD and seamless branching (it's happening at the times the huge branching commentary switches on and off...)... it happens with certain receiver and player combos... switch the output of your player to PCM and it will fix the issue. no amount of returning will fix it

Yep, have this issue with Monsters University. Switching to PCM does fix it though.

[bigkid43]

Thanks folks for the advice. It worked. Hopefully there'll be a hardware fix for it eventually.

[Indiana Jones]

Originally Posted by bigkid43

Thanks folks for the advice. It worked. Hopefully there'll be a hardware fix for it eventually.

Doubt it, the issue has been common place for several years now on discs that use both TrueHD and seamless branching.

[crs]

Originally Posted by Indiana Jones

Doubt it, the issue has been common place for several years now on discs that use both TrueHD and seamless branching.

Perhaps not fixable in every player, but Oppo fixed the issue in their BDP-103/105 series. Fixes the problem on other titles than Monster University too (like Total Recall (2012)), but haven't tested Star Trek: Into Darkness yet.

Resolved an audio dropout issue occurring with "Monsters University (BD, 2013)", related to its Dolby TrueHD 5.1 and 7.1 audio tracks when the player's HDMI Audio Format was set to Bitstream. We worked with Dolby and our decoder chip maker to address this type of audio dropouts.