Question about eCost/Accessories4less, and the Onkyo 605

[aramis109]

Originally Posted by abynum1

I just had a bad experience with Accessories4less. 2 days ago,I was trying to take advantage of an ebay discount (30%.) Accessories4less didnt have a 605 or 606 listed in their ebay store at the time. I sent them an email asking them if they had any,and they replied that they did on their website. I replied back advising that I had to do it thru ebay to get the discount. Their resonse was "check out our other auctions." WTF? So instead of them being bothered with listing an item for me that I was ready to buy,I was suppose to go with something different??? Hows that for a customer service motto? "We dont want be bothered with setting up the purchase you want, so but something else thats convienant for us"

I understand that maybe they were trying to avoid the fees,but they could have added a little to the price,or whatever. Hell,they had 705s listed and all types of other products, they had what I wanted in stock, and do list them on ebay, but they just totally brushed me off thinking I would say that its ok and just jump up to a 705.

Needless to say, if that's an indication of the quality of service they provide, I wont be spending my money there.

But they do use paypal on their site, so if your coupon was for that, it would have applied. They might have a lot of the items they have listed on ebay, or their profit margin may be larger on those items. It's hard to say why they decided not to list that particular item, but I don't think that's a mark against them. Also, I'd recommend calling them- just about any company you'll get better service over the phone than over email.