Psycho (1960) (60th Anniversary Edition) (Uncut) - Page 13 - Blu-ray Forum

jess1581 · 10-29-2020, 09:23 PM

Quote:

Originally Posted by Nailwraps

Apparently the replacement discs are the same discs with the downmix Mono:

FORTUNATELY, Universal has been alerted and are looking into it:

https://twitter.com/BillHuntBits/sta...04261391773696

Mmm hmmm, anyone have any disparaging remarks about Scream Factory still? Big time Universal can't even get it right the second time.

Bates_Motel · 10-29-2020, 09:28 PM

Quote:

Originally Posted by jess1581

Mmm hmmm, anyone have any disparaging remarks about Scream Factory still? Big time Universal can't even get it right the second time.

Why would one company botching a replacement program supplant a company that regularly has double-digit replacement programs every year?

heineken · 10-29-2020, 10:57 PM

Quote:

Originally Posted by Nailwraps

Apparently the replacement discs are the same discs with the downmix Mono:

FORTUNATELY, Universal has been alerted and are looking into it:

https://twitter.com/BillHuntBits/sta...04261391773696

Wow! That's pathetic. I'm not even going to bother. Universal can suck it. Bunch of clowns.

Spooked · 11-02-2020, 06:15 PM

Quote:

Originally Posted by Nailwraps

Apparently the replacement discs are the same discs with the downmix Mono:

FORTUNATELY, Universal has been alerted and are looking into it:

https://twitter.com/BillHuntBits/sta...04261391773696

Okay, now I'm really glad I held off. This is ridiculous. I don't feel comfortable pre-ordering anything anymore.

hoejunter · 11-02-2020, 06:37 PM

Quote:

Originally Posted by Spooked

Okay, now I'm really glad I held off. This is ridiculous. I don't feel comfortable pre-ordering anything anymore.

That’s a tad overdramatic.

FlyBry · 10-30-2020, 06:37 PM

Got my "replacement" disc today. Just the disc dropped into a bubble mailer. I wasn't expecting full replacement with art and everything (like I got recently with my SG Apocalypto replacement), but a sleeve would have been nice. Also actually fixing the problem would have been nice too.

jess1581 · 11-01-2020, 05:49 PM

Quote:

Originally Posted by FlyBry

Got my "replacement" disc today. Just the disc dropped into a bubble mailer. I wasn't expecting full replacement with art and everything (like I got recently with my SG Apocalypto replacement), but a sleeve would have been nice. Also actually fixing the problem would have been nice too.

I recieved mine the same way, except it was damaged. Pretty much appalled by the shoddy packaging, and emailed them immediately after. What idiot would slip a disc in an envelope unprotected, and just send it off to go through various transit stops... just perplexed.

Rzzzz · 11-02-2020, 01:42 AM

Quote:

Originally Posted by jess1581

I recieved mine the same way, except it was damaged. Pretty much appalled by the shoddy packaging, and emailed them immediately after. What idiot would slip a disc in an envelope unprotected, and just send it off to go through various transit stops... just perplexed.

Holy sh*t! That is unbelievable. That is purely from just not giving a damn. I didn't buy the 4k, just the blu and sent an email back when I first heard about the recall on here with a scan of my Amazon invoice, my address and info and haven't heard jack....

UnionJackMix · 11-01-2020, 06:00 PM

Way to make things worse Universal, not fixing the problem and shipping discs like that.
I never actually saw a broken bluray dics. Hat off to you guys.

crissrudd4554 · 11-02-2020, 12:33 AM

Of course this would have not have been an issue in the first place if studios didn’t feel this constant need to go back and remix older films but whatevs.

koberulz · 11-02-2020, 04:20 AM

On the bright side, it's not like it matters if the discs arrive damaged.

DR Herbert West · 11-02-2020, 08:40 AM

Quote:

Originally Posted by koberulz

On the bright side, it's not like it matters if the discs arrive damaged.

I'd like my new coasters to arrive in good condition.

Retroj23 · 11-02-2020, 05:05 AM

Wow. What a shitshow this all is. I originally pre ordered the steelbook when it was announced but I'm glad I canceled. Very disappointed by Universal.

Scoot79 · 11-02-2020, 05:18 AM

It almost seems like Universal is pissed because people complained about the audio issue. What they've done so far seems like they clearly don't give a shit. (Sending out the same uncorrected faulty discs for the replacements and sending them in shoddy packaging.) Piss poor service.

BPW2016 · 11-02-2020, 03:35 PM

My replacement discs just arrived via Fedex in, yes, the ridiculously massive bubble mailer with no protective sleeves whatsoever.

jkoffman · 11-02-2020, 05:59 PM

I emailed USHE for a replacement disc weeks ago and they never even opened the email. After 2 weeks, I tried using their contact form instead and today they finally emailed me asking for my address and receipt. This time they opened my email immediately (read receipt), so now I just have to wonder if they'll try to rush out the incorrect corrected disc now or wait until they correct the incorrect corrected disc.

ajabrams · 11-03-2020, 05:20 PM

Now I'm really confused! I still haven't received the replacement discs. Does this mean that they may have stopped sending them out due to the fact that they have not been properly corrected or does it mean that they're not honoring my initial request? I did send them the info that was asked for but never received a confirmation email as many others did. Also if I do get the replacements, will I have to re-request a replacement of those as well? If anyone has any clues, i'd appreciate ti.

vleblanc · 11-04-2020, 02:54 AM

So, I filed the online form on Sept. 16th.

Received an email asking me for proof and info the next day.

Received a thank you email and "shipping in 2-4 weeks" notice on Sept. 29th.

Received my loose Blu-ray disc in a large bubble mailer on Oct. 30th.

I can't tell them apart by looking at the discs themselves.

I don't see a difference on the menus or in the info detected by my PS4 or my region free player.

As it was pointed out by someone before, the "resume playback" option activates on my PS4 when I switch discs.

I listened to the sound mix comparison video posted in the early pages. On both discs I have, I hear the "new mix" with notably the squeak of the shower knob and the clinking of the curtain suspenders.

Bates_Motel · 11-04-2020, 03:10 AM

Quote:

Originally Posted by vleblanc

So, I filed the online form on Sept. 16th.

Received an email asking me for proof and info the next day.

Received a thank you email and "shipping in 2-4 weeks" notice on Sept. 29th.

Received my loose Blu-ray disc in a large bubble mailer on Oct. 30th.

I can't tell them apart by looking at the discs themselves.

I don't see a difference on the menus or in the info detected by my PS4 or my region free player.

As it was pointed out by someone before, the "resume playback" option activates on my PS4 when I switch discs.

I listened to the sound mix comparison video posted in the early pages. On both discs I have, I hear the "new mix" with notably the squeak of the shower knob and the clinking of the curtain suspenders.

They have different catalog numbers, so they are new discs.

vleblanc · 11-04-2020, 03:54 AM

Quote:

Originally Posted by Bates_Motel

They have different catalog numbers, so they are new discs.

Maybe I'm missing some small characters but I only see two sets of numbers before and after the legal stuff around the edge of the discs and they are the same.

1130624
2129626

11-04-2020, 02:54 AM	#18
vleblanc Member Member since:Dec 2017 Location:Montreal, QC	So, I filed the online form on Sept. 16th. Received an email asking me for proof and info the next day. Received a thank you email and "shipping in 2-4 weeks" notice on Sept. 29th. Received my loose Blu-ray disc in a large bubble mailer on Oct. 30th. I can't tell them apart by looking at the discs themselves. I don't see a difference on the menus or in the info detected by my PS4 or my region free player. As it was pointed out by someone before, the "resume playback" option activates on my PS4 when I switch discs. I listened to the sound mix comparison video posted in the early pages. On both discs I have, I hear the "new mix" with notably the squeak of the shower knob and the clinking of the curtain suspenders. Last edited by vleblanc; 11-04-2020 at 02:59 AM.

10-30-2020, 06:37 PM	#6
FlyBry Power Member Top contributor Member since:Apr 2011 Location:Mississippi, U.S. Blu-ray collection:581 Blu-ray reviews:1 Trading Score:26	Got my "replacement" disc today. Just the disc dropped into a bubble mailer. I wasn't expecting full replacement with art and everything (like I got recently with my SG Apocalypto replacement), but a sleeve would have been nice. Also actually fixing the problem would have been nice too.

11-01-2020, 06:00 PM	#9
UnionJackMix Blu-ray Samurai Top contributor Member since:Jan 2014 4K collection:374 Blu-ray collection:1421 DVD collection:49 Trading Score:10	Way to make things worse Universal, not fixing the problem and shipping discs like that. I never actually saw a broken bluray dics. Hat off to you guys.

11-02-2020, 12:33 AM	#10
crissrudd4554 Blu-ray Samurai Member since:May 2013	Of course this would have not have been an issue in the first place if studios didn’t feel this constant need to go back and remix older films but whatevs.

11-02-2020, 04:20 AM	#11
koberulz Blu-ray Knight Top contributor Member since:May 2016 Location:Australia 4K collection:206 Blu-ray collection:2229 DVD collection:532 Trading Score:17	On the bright side, it's not like it matters if the discs arrive damaged.

11-02-2020, 05:05 AM	#13
Retroj23 Blu-ray Guru Member since:Sep 2012 Location:On Radford near the In 'N Out Burger 4K collection:45 Blu-ray collection:47 Blu-ray reviews: 2 Trading Score:11	Wow. What a shitshow this all is. I originally pre ordered the steelbook when it was announced but I'm glad I canceled. Very disappointed by Universal.

11-02-2020, 05:18 AM	#14
Scoot79 Blu-ray Samurai Top contributor Member since:Sep 2011 4K collection:342 Blu-ray collection:1613 DVD collection:147 Trading Score:1	It almost seems like Universal is pissed because people complained about the audio issue. What they've done so far seems like they clearly don't give a shit. (Sending out the same uncorrected faulty discs for the replacements and sending them in shoddy packaging.) Piss poor service.

11-02-2020, 03:35 PM	#15
BPW2016 Senior Member Member since:Jun 2017	My replacement discs just arrived via Fedex in, yes, the ridiculously massive bubble mailer with no protective sleeves whatsoever.

11-02-2020, 05:59 PM	#16
jkoffman Banned Top contributor Member since:Oct 2015 Location:U.S. 4K collection:363 Blu-ray collection:4990 DVD collection:660 Trading Score:86	I emailed USHE for a replacement disc weeks ago and they never even opened the email. After 2 weeks, I tried using their contact form instead and today they finally emailed me asking for my address and receipt. This time they opened my email immediately (read receipt), so now I just have to wonder if they'll try to rush out the incorrect corrected disc now or wait until they correct the incorrect corrected disc.

11-03-2020, 05:20 PM	#17
ajabrams Active Member Member since:Sep 2013 Location:NYC	Now I'm really confused! I still haven't received the replacement discs. Does this mean that they may have stopped sending them out due to the fact that they have not been properly corrected or does it mean that they're not honoring my initial request? I did send them the info that was asked for but never received a confirmation email as many others did. Also if I do get the replacements, will I have to re-request a replacement of those as well? If anyone has any clues, i'd appreciate ti.

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