Blu-ray discs not recognized? - Page 2 - Blu-ray Forum

Nigh7hawk19 · 08-06-2009, 04:47 PM

k thx
i recovered it today but didn't work so i guess i'll bring it back tomorrow..

Weirded Wonder · 08-06-2009, 04:53 PM

I'm wondering if it has anything to do with the Region Free Blu Rays? I know that on my DVD player if you played other than Region 1, it would subtract a number of plays on the DVD player so you could not switch regions too many times. Don't really know, just throwing that out there.

Nigh7hawk19 · 08-07-2009, 05:47 PM

great the guys from the shop i've baught it recovered mine today again (with eRecovery) and now it works-the said it was a system error and the laser was ok so there was just an error by initializing the notebook by the first start..maybe this solves problems with the other ones too..
try it out
after making a backup it's also not very difficult to get everything to the original situation..
aside from iTunes..
good luck

juanelias · 08-08-2009, 05:11 AM

OK... I was trying to get a Blu-ray drive cleaner but couldn't find one in my local shops, so I went with another solution. I cleaned the lens myself using a damp cotton swab with alcohol (from a first aid kit). It worked like a charm. Apparently the lens was just a little dirty (it still managed to play cds and normal dvds), but wouldn't play Blu-rays... go figure...

Nigh7hawk19 · 08-08-2009, 01:15 PM

doesn't work again^^
shop says i should send it back to acer and they look whats wrong with it but i don't know if this is good because i guess it's just a software failure
on monday a pro will take a look at it and if he can get it started i will tell you all here of course what he did
hope it'll help..

Gunde · 08-11-2009, 01:17 PM

There is obviously something wrong with the BC-5500A. I have the exact same problem as everyone else in this thread.
Worked fine for about a month then froze in the middle of a movie and now it won't play any BD - only cd & dvd. It's the same no matter what computer I use it with, tried both Vista & XP.

I'm convinced mine is broken. It makes a kind of grinding/clicking sound at a regular interval while trying to read the disc (still only with BD)

davecs · 08-24-2009, 07:03 PM

Quote:

Originally Posted by juanelias

OK... I was trying to get a Blu-ray drive cleaner but couldn't find one in my local shops, so I went with another solution. I cleaned the lens myself using a damp cotton swab with alcohol (from a first aid kit). It worked like a charm. Apparently the lens was just a little dirty (it still managed to play cds and normal dvds), but wouldn't play Blu-rays... go figure...

Can't believe it!! This worked for me as well... I was thinking there was a software or hardware issue, I was going nuts... And a I got one of those CD cleaning cloths, put some first-aid alcohol on it, cleaned the lens and that did the trick. Seems there was a fine coat of dust on it preventing the laser to work properly. Anyone having the same issue can give it a try, I didnt believe on it much at first, but gave it a try and was that simple.

bugmenot · 08-30-2009, 01:45 PM

Hey, I had the exact same problem - then I used a special cleaning CD to clean the lenses and I my blu-ray discs now get recognized again. So apparently CDs and DVDs don't require very clean lenses, but blu-rays do.

Many thanks for your tip.

Luis

renalyne · 09-13-2009, 08:47 PM

I had this problem too however, I've solved it by selecting disable and enable the Optiarc BD ROM's properties in Windows' Device Manager.

08-11-2009, 01:17 PM	#26
Gunde Junior Member Member since:Aug 2009	There is obviously something wrong with the BC-5500A. I have the exact same problem as everyone else in this thread. Worked fine for about a month then froze in the middle of a movie and now it won't play any BD - only cd & dvd. It's the same no matter what computer I use it with, tried both Vista & XP. I'm convinced mine is broken. It makes a kind of grinding/clicking sound at a regular interval while trying to read the disc (still only with BD) Last edited by Gunde; 08-11-2009 at 01:21 PM.

08-30-2009, 01:45 PM	#28
bugmenot Banned Member since:Jan 2007	Thanks Hey, I had the exact same problem - then I used a special cleaning CD to clean the lenses and I my blu-ray discs now get recognized again. So apparently CDs and DVDs don't require very clean lenses, but blu-rays do. Many thanks for your tip. Luis

Similar Threads
thread	Forum	Thread Starter	Replies	Last Post
Matroska file not recognized	Home Theater General Discussion	vector18	0	09-13-2009 12:20 AM
Blue Ray Discs not recognized	Blu-ray PCs, Laptops, Drives, Media and Software	LJM17	18	01-04-2009 02:26 AM
Smallville S 7 Blu-ray from Blockbuster/6 discs or 3 discs question	Blu-ray Movies - North America	connect42	22	09-05-2008 02:18 AM
PlayStation 3 Recognized by Guinness for Petaflop Distributed Computing	PS3	Matt X	2	11-06-2007 03:25 PM
Exchanging Blue Ray Discs for Traditional DVD discs	Blu-ray PCs, Laptops, Drives, Media and Software	ScarletCape	1	12-18-2006 03:32 PM

08-06-2009, 04:47 PM	#21
Nigh7hawk19 New Member Member since:Aug 2009	k thx i recovered it today but didn't work so i guess i'll bring it back tomorrow..

08-06-2009, 04:53 PM	#22
Weirded Wonder Blu-ray Samurai Top contributor Member since:May 2009 Home Theater Gallery:17 4K collection:593 Blu-ray collection:1177 Trading Score:51	I'm wondering if it has anything to do with the Region Free Blu Rays? I know that on my DVD player if you played other than Region 1, it would subtract a number of plays on the DVD player so you could not switch regions too many times. Don't really know, just throwing that out there.

08-07-2009, 05:47 PM	#23
Nigh7hawk19 New Member Member since:Aug 2009	great the guys from the shop i've baught it recovered mine today again (with eRecovery) and now it works-the said it was a system error and the laser was ok so there was just an error by initializing the notebook by the first start..maybe this solves problems with the other ones too.. try it out after making a backup it's also not very difficult to get everything to the original situation.. aside from iTunes.. good luck

08-08-2009, 05:11 AM	#24
juanelias New Member Member since:Aug 2009	OK... I was trying to get a Blu-ray drive cleaner but couldn't find one in my local shops, so I went with another solution. I cleaned the lens myself using a damp cotton swab with alcohol (from a first aid kit). It worked like a charm. Apparently the lens was just a little dirty (it still managed to play cds and normal dvds), but wouldn't play Blu-rays... go figure...

08-08-2009, 01:15 PM	#25
Nigh7hawk19 New Member Member since:Aug 2009	doesn't work again^^ shop says i should send it back to acer and they look whats wrong with it but i don't know if this is good because i guess it's just a software failure on monday a pro will take a look at it and if he can get it started i will tell you all here of course what he did hope it'll help..

09-13-2009, 08:47 PM	#29
renalyne New Member Member since:Sep 2009	I had this problem too however, I've solved it by selecting disable and enable the Optiarc BD ROM's properties in Windows' Device Manager.

Best Blu-ray Movie Deals