Tower.com slow?

[Drexyl666]

Better than I expected. I ordered Dark City on the 2 and shipped on the 3 and I got it today with the free shiping. I'll order from them again.

[Clark Kent]

I made several orders also of various items and very little has shown up after 10 days. I think a couple of problems are happening here. I'm not sure I trust Tower when they say they've shipped an item and the Postal service seems to have gotten worse in the past month.

[kwayneg]

I'm pretty sure it's the postal service, throw in a Holiday and I think it confuses them. I order Nmare Bfor Xmas and got it in three days, ordered three more BD and they shipped on the 8/29 and I'm still waiting, if I don't get them by this Friday Citibank said the would return the amount that I was charged to my CC and block my account so that Tower would not be able to submit any more charges to my card.

[owa]

They've been pretty fast with my orders. In fact, one of the few times I used 2 day shipping instead of next day, it still only took one day to get it. That's all I can comment on though since I've only used next day and 2-day shipping with them.

Now, if you were talking about the website being slow, I'd agree. In the past, it would timeout more times than not when trying to get through the order process. Now that they've got the new system in place though, things have been a lot better (for me anyway).

[VHS4Ever]

They are faster than Amazon with the free shipping.

[Lepidopterous]

Originally Posted by AKBlu

Tower.com slow shipping for any one else? I ordered Heroes Season 2 10 days ago and paid for there fastest shipping and still have not got it in the mail yet. I could have ordered from amazon 3 times now!

Actually, they took a couple weeks to ship my Ghost in the Shell DVD, no joke.

[AKBlu]

Im in Alaska and Amazon has always done me good this is the first time I tried someone else and I could have ordered from Amazon 4 times now.....seriously. So I guess I will go back to them.


Oh and no they did not give me the tracking number and told me it left on the 28th so its up to the postal service now.


Still waiting

[supersix4]

I did the cheapest shipping when they had blu-rays for like 11.99 (got weeds season1, flyboys and men of honor for like $36) shipping came like 5 days later fine for me

[SpaceDog]

I'm impressed. I ordered Dark City and a couple of CDs Tuesday last week, and received them last night. Free shipping too.

[jw]

They ship from Florida. Usually 1 or 2 ship first class mail, anything higher than that goes media mail which is Slooooowwwwwwww!

[Lucy Diamond]

Yep, that happened to me once. I thought it was just because of the cheap shipping I used, but they take their time there.

It might depend on where we live though???

[kwayneg]

I just received my package from Tower today, only because my regular carrier returned from vacation. I found out that my package had been sitting at my post office for several days, written on the box was "Door locked no key 9/5 attempt, yet I called my post office every day to see if a package was there for me and the continued to say no. Blame the USPS for being slow not Tower.

[supersix4]

Originally Posted by Lucy Diamond

Yep, that happened to me once. I thought it was just because of the cheap shipping I used, but they take their time there.

It might depend on where we live though???

yeah that has alot to do with it to same with alot of online sites, I ordered about 6 txt books for school from amazon chose 2nd day shipping and that day(I ordered them at 7am) they were all at my door

[crey014]

I ordered Persepolis and they shipped it on August 29. I ordered it with Priority shipping and it hasn't arrived yet! It's already September 10!

And the annoying thing is, I complain and they send me an email saying that they shipped it. Should I follow up and just ask for a refund?

[Grant Matrix]

I always go with the free shipping option from Tower. It is kind of hit or miss, but Tower's free shipping time beats Amazon's by about two weeks. I have had some stuff arrives tower in a few days and some as much as two weeks, but one week is about the norm.

[AKBlu]

Originally Posted by crey014

I ordered Persepolis and they shipped it on August 29. I ordered it with Priority shipping and it hasn't arrived yet! It's already September 10!

And the annoying thing is, I complain and they send me an email saying that they shipped it. Should I follow up and just ask for a refund?

I would ask for a refund for the shipping thats what I did and they gave it to me no questions asked.

[alexakajeff]

Originally Posted by AKBlu

Tower.com slow shipping for any one else? I ordered Heroes Season 2 10 days ago and paid for there fastest shipping and still have not got it in the mail yet. I could have ordered from amazon 3 times now!

I have been getting shipping problems with almost every site there is.

Amazon.com
Deepdiscount.com
Tower.com

I don't know, maybe I'm just bad luck.

[Papi4baby]

Well my order from the 2nd came in yesterday.

P.S. The Transformers packaging is somewhat cool.

[tqmilymi]

Ordered Dark City on 8/26 and received an email that it was shipped out on 8/27. As of 9/16, I still haven't received it, and I live in suburban Maryland. That's slow...

[Luis_A51]

Havent received my dark city yet.....dont think ill bother ordering from these folks again. Way too slow. Even regular letter mail cant possibly be this slow.