insignia NS-2BRDVD firmware update

[10sChick]

The threads posted here were all very useful in helping me find the process to getting my firmware updated, h-o-w-e-v-e-r an additional step may be required first before you can do firmware updates at all.

I bought my unit in March 2009 and like others, once Avatar came out, my Blu-Ray playback problems started. I tried to update my unit with both the USB option and burning to a disc. The device NEVER even recognized my USB drive had been inserted....I never saw the "Media Launcher" menu. When I slid in a CD with the upgrade burned on it, it just spit it out like it didn't recognize that disk at all. I finally broke down and called Insignia. There is a known problem with this model. If your firmware is currently at a certain release, it will not accept USB or burned CD updates done by the owner at home. Insignia must first send you a firmware update on Disk in the mail from them. Once you are at this update level, all future updates can be done by you at home and the Media Launcher "should" kick off when you insert your flashdrive yourself. So apparently many of the units left the factory in this mode and require this extra fix before they are "upgradeable", as advertised.

[veehb]

OK. I've read all the posts here. I have had the same problem many have in playing newer Blu-ray DVDs. I was just going to create the CD and install the June 2009 update when I read that some players won't work until a factory furnished CD or DVD is sent. My player is a couple of years old and has never been updated. How can I tell if mine is one of those that can't be updated with a home-make CD?

Guess I can try it and see what happens.

I have a Sony BDPS370 player in a new home theater and it works very well. I had to upgrade it's firmware, but it does it using the Internet and worked first try. I've had two updates installed in the past three months. Too bad the Insignia I have isn't compatible with NETFLIX. I use the Insignia in the bedroom and would at least like to be able to watch newer Blu-ray DVDs on the Insignia. It cost more than the Sony. Although that is pretty true of this technology. Newer stuff gets better and costs less.