Can't play Blu-ray discs - Fixed :D

[hellboy188]

I got my self a new LG GGC-H20L Blue-Ray drive for my pc. Tryed some dvd's and normal music disc's out on it, and worked fine.
But when i got round to trying three of my new Blue-Ray movies out, nothing !
After a while of the drive trying to read the disc, it just tell's me to insert a disc.

I have the new CyberLink PowerDVD 9 software and CyberLink PowerDVD 7 i got with the drive.


Spec's

Intel duo E8500
4GB Memory
ATI 4870 Video card
Hanns G HW173 Monitor




Any ideas before i send it back.

[RiseDarthVader]

You sure you have Cyberlink PowerDVD 9 Ultra? Thats the only version with Blu-ray playback I beleive. And remember it is Blu-ray with no 'e'. Also Welcome to Blu-ray.com!

[ZMan]

Originally Posted by RiseDarthVader

You sure you have Cyberlink PowerDVD 9 Ultra? Thats the only version with Blu-ray playback I beleive. And remember it is Blu-ray with no 'e'. Also Welcome to Blu-ray.com!

Absolutely! Make sure it is the Ultra version. Also, there is a new patch for PowerDVD 9 Ultra @ the Cyberlink site.

[hellboy188]

Yep i have Cyberlink PowerDVD 9 Ultra, and just patched it to the latest version.
But still nothing

[ZMan]

Originally Posted by hellboy188

Yep i have Cyberlink PowerDVD 9 Ultra, and just patched it to the latest version.
But still nothing

have you made sure that you have the latest firmware for your particular drive? check the LG website for availability

[hellboy188]

Originally Posted by ZMan

have you made sure that you have the latest firmware for your particular drive? check the LG website for availability

Yep i made sure the fireware was up to date. Still not working, so i've sent it back and should get a replacement soon.

Thanks for your help

[ni-cad]

This is the same thing happening to me currently on a machine with almost identical spec's.

Mine's going back tommorrow, I think there must have been a dodgy batch of these or something, there's a serious problem with these Drives, there's a ton of threads all over the net about it from people in the exact same possition as us.

Are you getting a new LG HCC H20L or are you going to switch to a different drive all together? If you do stick with the LG GCC-H20L can you let me know if you have any better luck with your replaicment?

[ZMan]

I have the LG GGC-H20L in my computer at work and it has performed flawlessly.

[[1080-p]]

Originally Posted by hellboy188

I got my self a new LG GGC-H20L Blue-Ray drive for my pc. Tryed some dvd's and normal music disc's out on it, and worked fine.
But when i got round to trying three of my new Blue-Ray movies out, nothing !
After a while of the drive trying to read the disc, it just tell's me to insert a disc.

I have the new CyberLink PowerDVD 9 software and CyberLink PowerDVD 7 i got with the drive.


Spec's

Intel duo E8500
4GB Memory
ATI 4870 Video card
Hanns G HW173 Monitor




Any ideas before i send it back.

thats nothing concern about just keep reloading i get a message saying disc cannot be played on regular players

[hellboy188]

I got a message from ebuyer.com today after sending it back. which is where i got the drive. After extensive testing by there technicians, they found that the drive is faulty and will send me a replacement. I should get it by friday, just hope this one works

I'll keep you posted as to weather it works or not.

[Pauliesr]

I was gonna be humorous and offer the suggestion of taking the 'e' off of Blue-ray and then it probably would work but I see the solution has already been found.

Good luck, welcome and enjoy!

[hellboy188]

Originally Posted by Pauliesr

I was gonna be humorous and offer the suggestion of taking the 'e' off of Blue-ray and then it probably would work but I see the solution has already been found.

Good luck, welcome and enjoy!

LOL

Dam your right. I thought i tried everything as well

Blu-Ray

[hellboy188]

I got the replacement today and it works perfectly