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Old 08-07-2009, 05:18 PM   #1
iwanttobeabmoviestar iwanttobeabmoviestar is offline
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Default why bsg taking deep disc so long to restock

i ordered the 1st hour it changed from pre order to back order and still has not shipped anyone else upset by dd customer service and has anyone found out why its taking so long to get restock when everyone else amazon ect has in stock?
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Old 08-07-2009, 05:24 PM   #2
Eve6insideandout Eve6insideandout is online now
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Yea I have no clue what is going on. I thank god the sale is over because if it was another week of people ordering I don't know how long it would take.

I'm still waiting to see this item. I want to know its size and weight!
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Old 08-07-2009, 05:29 PM   #3
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Quote:
Originally Posted by iwanttobeabmoviestar View Post
i ordered the 1st hour it changed from pre order to back order and still has not shipped anyone else upset by dd customer service and has anyone found out why its taking so long to get restock when everyone else amazon ect has in stock?
Just a conspiracy theory type of guess, but perhaps DD are hoping people will get so p*ssed off by the delay that they will cancel their orders and save them a few $$$? Just a guess. I ordered 4 items from DD during their sale. One item shipped the next day and was received 2 days later. One is for BSG, still on back order. The other 2 have already shipped and are taking forever. It's a crap shoot. Forget about it and have patience. Eventually once you do get your BSG, think of it as lost money, like finding a $20 bill in a pair of pants you have not worn in a long time...
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Old 08-07-2009, 05:39 PM   #4
iwanttobeabmoviestar iwanttobeabmoviestar is offline
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its just i have a group of friends Ive been talking the series up to and we were trying to watch the series before the new plan movie but its not gonna happen just frustrated because i have never had this problem with b & m stores or amazon only deep discount its the second time stuff i paid 2 day shipping for took forever to ship
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Old 08-07-2009, 05:44 PM   #5
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ya i'm friggin waiting too. this sucksssssss!!!1
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Old 08-07-2009, 05:47 PM   #6
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Eh, I can deal with it. Waiting an extra week or two for a $50+ savings is worth it for me.
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Old 08-07-2009, 05:57 PM   #7
DR BLU NEO DR BLU NEO is offline
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Quote:
Originally Posted by MvRojo View Post
Eh, I can deal with it. Waiting an extra week or two for a $50+ savings is worth it for me.
I agree. I don't feel like I've waited a long time yet. I'm happy to wait as well. It gives me more time for a better deal to come up (which probably won't).

Honestly, I'm surprised some are angry. To me, two or three months is a wait. I'm just waiting in anxious anticipation to see how this series ends.
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Old 08-07-2009, 06:03 PM   #8
iwanttobeabmoviestar iwanttobeabmoviestar is offline
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well when you spend almost 200 bucks on something there should be better customer service instead of "ehh its back ordered " i have worked for retail chains and local video stores and we always knew what days our restock came in on and how many pieces were pre order or reserved sooo they should have an est on time frame no excuse for bad cs
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Old 08-07-2009, 06:11 PM   #9
DetroitSportsFan DetroitSportsFan is offline
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Quote:
Originally Posted by ImPulSive View Post
Just a conspiracy theory type of guess, but perhaps DD are hoping people will get so p*ssed off by the delay that they will cancel their orders and save them a few $$$? Just a guess.
That crossed my mind as well.

The real test would be if someone orders one now at regular price, and see how fast it ships then.
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Old 08-07-2009, 06:13 PM   #10
MvRojo MvRojo is offline
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Quote:
Originally Posted by iwanttobeabmoviestar View Post
well when you spend almost 200 bucks on something there should be better customer service instead of "ehh its back ordered " i have worked for retail chains and local video stores and we always knew what days our restock came in on and how many pieces were pre order or reserved sooo they should have an est on time frame no excuse for bad cs
Technically, you haven't spent anything yet since it's on backorder
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Old 08-07-2009, 06:15 PM   #11
GregBlu5 GregBlu5 is offline
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Glad I'm not the only one still waiting. Even though I cancelled my original order and reordered at the even cheaper price, it was quite early in the process, perhaps only a few hours into the sale. So I am suprised that about week later and there's still no indication that it's moved off of "Back Order" status.
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Old 08-07-2009, 06:27 PM   #12
iwanttobeabmoviestar iwanttobeabmoviestar is offline
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Quote:
Originally Posted by MvRojo View Post
Technically, you haven't spent anything yet since it's on backorder
good one smart ass i needed a break from my rant to laugh thanks
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Old 08-07-2009, 06:35 PM   #13
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For the sale, I ordered 12 Monkeys, Coraline, The day the Earth stood still (3D), and BSG complete series. All have arrived but BSG. The entry about hoping people get pissed and cancel may be true, who knows. I can't imagine how much money they (lost?) by selling it for 165 shipped, and for those who bought it even cheaper, they lost even more money. I wonder if they knew there was going to be a run on this product being that it is about 40 dollars or more cheaper than any other place.

I'm having patience. We'll see how long it actually takes.

Kccarl
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Old 08-07-2009, 06:38 PM   #14
Kyo28 Kyo28 is offline
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Quote:
Originally Posted by MvRojo View Post
Eh, I can deal with it. Waiting an extra week or two for a $50+ savings is worth it for me.
My thoughts exactly.

My guess is DD just underestimated how many customers would jump on this set with the 25% discount. They already backordered a whole bunch and shipped those out, but that still wasn't nearly enough for all orders ... so technically, we are waiting for their second back order.

No problem, I got it cheap so I can wait.
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Old 08-07-2009, 06:41 PM   #15
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Well, I have to gloat: Mine came in on Wed (5th) & got for the adjusted $151. I was suprised it got here so fast since I live in CA and it was estimated to arrive on the 7th, at the earliest.

Be warned, there was no useful packing material in the box it shipped in. It could've just as easily gotten damaged during shipping, but somehow made it through Media Mail unscathed.
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Old 08-07-2009, 06:59 PM   #16
iwanttobeabmoviestar iwanttobeabmoviestar is offline
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Quote:
Originally Posted by wickerjay View Post
Well, I have to gloat: Mine came in on Wed (5th) & got for the adjusted $151. I was suprised it got here so fast since I live in CA and it was estimated to arrive on the 7th, at the earliest.

Be warned, there was no useful packing material in the box it shipped in. It could've just as easily gotten damaged during shipping, but somehow made it through Media Mail unscathed.
see i payed the extra to ship 2 day 178 total so i dont know why mine did not ship i never canceled and reordered like others who HAVE gotten theirs so ??????
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Old 08-07-2009, 07:07 PM   #17
MvRojo MvRojo is offline
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Quote:
Originally Posted by iwanttobeabmoviestar View Post
see i payed the extra to ship 2 day 178 total so i dont know why mine did not ship i never canceled and reordered like others who HAVE gotten theirs so ??????
You should call them then, and see if there's any way they can tell you where you are in the queue. You could also try complaining and asking them to move you up if you are behind people who selected free shipping or ordered after you.
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Old 08-07-2009, 07:11 PM   #18
iwanttobeabmoviestar iwanttobeabmoviestar is offline
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Quote:
Originally Posted by MvRojo View Post
You should call them then, and see if there's any way they can tell you where you are in the queue. You could also try complaining and asking them to move you up if you are behind people who selected free shipping or ordered after you.
tried that got nowhere they just say backordered and if i want to cancel i can
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Old 08-07-2009, 07:31 PM   #19
iwanttobeabmoviestar iwanttobeabmoviestar is offline
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anyone know anyone at deep discount tno find out why these are sooo delayed ?
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Old 08-08-2009, 01:53 AM   #20
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i remember someone in the sale stating that they had like 1250 for the original stock and sold all of those and ordered like 1000 more sets. I dont mind the wait as it was $70 than amazon
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