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Old 09-09-2009, 07:14 AM   #1
JAYSONE JAYSONE is offline
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Question Question about BB.com and using manufacturer coupons

Would BB honor and apply a manufacturer coupon to your order when picking up the blu? Has anyone successfully done this before?

I'd like to preorder the Snow White Blu and get my $10 off with coupon applied to my order upon picking up the item.

Don't want to hassle and waste gas driving around town in search of the Steelbook case exclusive that they are offering if I don't have to.

Thanks everyone for the insight on the matter

JAYSONE
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Old 09-15-2009, 09:11 PM   #2
JAYSONE JAYSONE is offline
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I guess no one knows the answer...?

I bit the bullet and am ordering it online now and will take the chance since none of my local BB have the steelbook in stock.
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Old 09-16-2009, 03:04 PM   #3
DetroitSportsFan DetroitSportsFan is offline
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BB took my "Earth" coupon from Disney with no problems.
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Old 10-13-2009, 04:30 AM   #4
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A follow-up on this topic...

Went to BB today in Burbank and they wouldn't take the manufacturer coupon.

The girl stated that ALL online purchases CANNOT be price-adjusted because the transaction is online. So, all gift cards, rewards & coupons must applied during your online checkout.

So I stated, "OK, I didn't know that and I don't want the blu anymore."

I don't know the "official" policy, but I didn't have it on hand to try to win an argument.

However, I did get the last laugh...she never asked me for the SB back, even though she handed over two separate receipts and took a long time trying to figure it all out while re-crediting my cc.

Returning home, I placed my order at Amazon; their loss is my gain!
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Old 10-13-2009, 05:36 AM   #5
DetroitSportsFan DetroitSportsFan is offline
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BB took my coupon for Snow White a few days ago as well. I guess your store has some crappy management.
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Old 10-13-2009, 05:46 AM   #6
jw jw is offline
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Quote:
Originally Posted by JAYSONE View Post
A follow-up on this topic...

Went to BB today in Burbank and they wouldn't take the manufacturer coupon.

The girl stated that ALL online purchases CANNOT be price-adjusted because the transaction is online. So, all gift cards, rewards & coupons must applied during your online checkout.

So I stated, "OK, I didn't know that and I don't want the blu anymore."

I don't know the "official" policy, but I didn't have it on hand to try to win an argument.

However, I did get the last laugh...she never asked me for the SB back, even though she handed over two separate receipts and took a long time trying to figure it all out while re-crediting my cc.

Returning home, I placed my order at Amazon; their loss is my gain!
I had the same issue, got a refund for 3 steels, went to target next door and admatched WM and used the coupons
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Old 10-13-2009, 09:38 PM   #7
JAYSONE JAYSONE is offline
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Quote:
Originally Posted by DetroitSportsFan View Post
BB took my coupon for Snow White a few days ago as well. I guess your store has some crappy management.
I'll say...luckily for me, they were oblivious too.

Quote:
Originally Posted by jwbbud View Post
I had the same issue, got a refund for 3 steels, went to target next door and admatched WM and used the coupons
Anyone know off-hand what the "official" policy is?
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Old 10-13-2009, 09:58 PM   #8
Clark Kent Clark Kent is offline
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I think there is no official policy. Best Buy seems to be a hodge podge of management policies from store to store or district to district. I assume in more competitive areas they have to bend more to the customer. They also have some of the poorest trained employees, so it often depends on who checks you out for purchase.
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