Pioneer/BluRay sound problems. - Blu-ray Forum

bassfshr02 · 10-19-2009, 04:30 AM

I am having some horrible new issues with my home theater.

To start with what I have and how it's hooked up. I have a Samsung 50" plasma TV.

Hooked up to that I have a Pioneer 1018 AV reciever. I have a Comcast HD digi cable box hooked up via HDMI. I also have a Wii, PS2 both hooked up via component cable. Today I purchased a Pioneer BDP-120 BluRay player and it's hooked up via HDMI to the "BD" port on the back of the 1018. (I used to have a Phillips HD DVR/DVD hooked up to this very same space.)

The problem I am having is with the BluRay player only. I cannot get it to play any dialogue in a movie at all. My surround sound (5.1) works GREAT with everything else and it worked great with the DVD player hooked up to the very same place with the same cable. However with my BluRay it only plays background music/noise and the people are talking but nothing is coming out of my speakers. On top of that the noise that is coming out is only coming from my to floor speakers, nothing on the center, surrounds or SW.

I am fairly new at all of this and very very frustrated. My wife and I had planned to set down and watch a BluRay tonight instead I messed with it for a couple of hours and no luck...so here I am.

Hopefully someone can help?

Thanks!

Xenomorph · 10-19-2009, 02:41 PM

Not knowing how you have your receiver and BR player setup I guess we should start with the basics.
Have you setup your Blu-ray player to use "HDMI Out"? Also, make sure that your receiver is set to HDMI for the BD input.
Simple I know but alot of times it's the obvious things we don't check..

crackinhedz · 10-19-2009, 03:29 PM

Make sure the Receiver HDMI Audio is set to AMP. (pg.70 user manual)

in the bluray player make sure youre set to Bitstream and secondary audio is Off. (Dynamic Range Control set to Normal)

bassfshr02 · 10-20-2009, 01:40 PM

Thaks for the replys...

I don't have my user manual for my AV I bought it as a open box and didn't get a manual.

So I'm not sure how,where to get to this option to make sure HDMI audio is set to AMP. How do I get there?

Thanks!

Xenomorph · 10-20-2009, 02:30 PM

Here's your manual in PDF format...

http://www.pioneerelectronics.com/St...ctions0403.pdf

Zman2k2 · 10-20-2009, 02:59 PM

Sounds to me like you might have the amp set for "Stereo" output. What does it say on the front of the amp?

Fors* · 10-20-2009, 03:07 PM

I know this is really, really basic, but do you have your center channel hooked up properly with the speaker wire running to the appropriate red/red and black/black binding posts on the back of your center speaker?

bassfshr02 · 10-20-2009, 03:11 PM

Thanks for the manual. My reciever was already set to AMP, but it's nice to know how to do some of those things now!

I set my BluRay up as mentioned above fror bitstream etc.

I am now getting more sound through my surround speakers (SW and surrounds), but I am still not getting any dialogue at all from my player.

Do I have a faulty player?

bassfshr02 · 10-20-2009, 03:13 PM

Yeah the center channel is set up correctly because it works with everything else and it worked with my DVD player I had hooked up to the very same HDMI cable.

Also it's set to surround and not stereo on the front of my receiver.

350gt · 10-20-2009, 03:17 PM

What does your display read on the receiver? Does it show all the speakers?

350gt · 10-20-2009, 03:19 PM

Also try running the MCACC.. with the supplied mic, if you got one.

Xenomorph · 10-20-2009, 03:24 PM

When you say everything else is hooked up the same as when you had a DVD player, did you have it hooked up via HDMI?
Maybe it's not the receiver but the Blu-ray player. Have you run the setup on that yet? You may need to set that to HDMI out or change the audio options on the Blu-ray player itself.

bassfshr02 · 10-20-2009, 03:28 PM

Xenmorph...

Yes I had the previous DVD player hooked up via HDMI (the very same cable as what I have the BluRay player hooked up to).

I've got the settings on the BluRay set up like crakinheadz menitoned above (Bitstream, secondary audio off, etc.). I have the aduio set to HDMI a well as video in the BluRay.

My sound effects and everything else sound AMAZING at this point, but no dialogue still

I'm to the point of just taking this BluRay back, I'm afraid it's the player.

I've tried one BluRay movie and then I put in Transformers DVD which I know the dialogue works on and it does the same thing so that rules out the particular BluRay movie.

Xenomorph · 10-20-2009, 04:35 PM

Try swapping out your HDMI cable?
Running out of ideas.

bassfshr02 · 10-20-2009, 06:33 PM

Tried the HDMI cable as well.

All problems are solved. I took the old player back and swapped it for a new one and it works brilliantly!

Thanks to all for their help!

Xenomorph · 10-20-2009, 07:49 PM

That's good to hear..no pun intended.
Glad everything worked out for you.

Zman2k2 · 10-20-2009, 08:13 PM

Wow! That's truly a strange problem. Glad that it's solved for you.

10-19-2009, 04:30 AM	#1
bassfshr02 Junior Member Member since:Oct 2009	Pioneer/BluRay sound problems. I am having some horrible new issues with my home theater. To start with what I have and how it's hooked up. I have a Samsung 50" plasma TV. Hooked up to that I have a Pioneer 1018 AV reciever. I have a Comcast HD digi cable box hooked up via HDMI. I also have a Wii, PS2 both hooked up via component cable. Today I purchased a Pioneer BDP-120 BluRay player and it's hooked up via HDMI to the "BD" port on the back of the 1018. (I used to have a Phillips HD DVR/DVD hooked up to this very same space.) The problem I am having is with the BluRay player only. I cannot get it to play any dialogue in a movie at all. My surround sound (5.1) works GREAT with everything else and it worked great with the DVD player hooked up to the very same place with the same cable. However with my BluRay it only plays background music/noise and the people are talking but nothing is coming out of my speakers. On top of that the noise that is coming out is only coming from my to floor speakers, nothing on the center, surrounds or SW. I am fairly new at all of this and very very frustrated. My wife and I had planned to set down and watch a BluRay tonight instead I messed with it for a couple of hours and no luck...so here I am. Hopefully someone can help? Thanks!

10-19-2009, 03:29 PM	#3
crackinhedz Super Moderator Member since:Feb 2007 Home Theater Gallery:10 Blu-ray reviews:8 Trading Score:19	Make sure the Receiver HDMI Audio is set to AMP. (pg.70 user manual) in the bluray player make sure youre set to Bitstream and secondary audio is Off. (Dynamic Range Control set to Normal) Last edited by crackinhedz; 10-19-2009 at 03:47 PM.

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10-19-2009, 02:41 PM	#2
Xenomorph Active Member Member since:Feb 2009 Home Theater Gallery:3 Trading Score:1	Not knowing how you have your receiver and BR player setup I guess we should start with the basics. Have you setup your Blu-ray player to use "HDMI Out"? Also, make sure that your receiver is set to HDMI for the BD input. Simple I know but alot of times it's the obvious things we don't check..

10-20-2009, 01:40 PM	#4
bassfshr02 Junior Member Member since:Oct 2009	Thaks for the replys... I don't have my user manual for my AV I bought it as a open box and didn't get a manual. So I'm not sure how,where to get to this option to make sure HDMI audio is set to AMP. How do I get there? Thanks!

10-20-2009, 02:30 PM	#5
Xenomorph Active Member Member since:Feb 2009 Home Theater Gallery:3 Trading Score:1	Here's your manual in PDF format... http://www.pioneerelectronics.com/St...ctions0403.pdf

10-20-2009, 02:59 PM	#6
Zman2k2 Blu-ray Guru Top contributor Member since:Jan 2008 Location:Calgary, Canada Home Theater Gallery:5 Blu-ray collection:136 Trading Score:54	Sounds to me like you might have the amp set for "Stereo" output. What does it say on the front of the amp?

10-20-2009, 03:07 PM	#7
Fors* Moderator Top ranked HT gallery Top contributor Member since:Jan 2009 Location:Pottstown, PA Home Theater Gallery:160 4K collection:12 Blu-ray collection:142 Trading Score:11	I know this is really, really basic, but do you have your center channel hooked up properly with the speaker wire running to the appropriate red/red and black/black binding posts on the back of your center speaker?

10-20-2009, 03:11 PM	#8
bassfshr02 Junior Member Member since:Oct 2009	Thanks for the manual. My reciever was already set to AMP, but it's nice to know how to do some of those things now! I set my BluRay up as mentioned above fror bitstream etc. I am now getting more sound through my surround speakers (SW and surrounds), but I am still not getting any dialogue at all from my player. Do I have a faulty player?

10-20-2009, 03:13 PM	#9
bassfshr02 Junior Member Member since:Oct 2009	Yeah the center channel is set up correctly because it works with everything else and it worked with my DVD player I had hooked up to the very same HDMI cable. Also it's set to surround and not stereo on the front of my receiver.

10-20-2009, 03:17 PM	#10
350gt Active Member Member since:May 2009 Location:teXASS.. Home Theater Gallery:24 Blu-ray collection:20	What does your display read on the receiver? Does it show all the speakers?

10-20-2009, 03:19 PM	#11
350gt Active Member Member since:May 2009 Location:teXASS.. Home Theater Gallery:24 Blu-ray collection:20	Also try running the MCACC.. with the supplied mic, if you got one.

10-20-2009, 03:24 PM	#12
Xenomorph Active Member Member since:Feb 2009 Home Theater Gallery:3 Trading Score:1	When you say everything else is hooked up the same as when you had a DVD player, did you have it hooked up via HDMI? Maybe it's not the receiver but the Blu-ray player. Have you run the setup on that yet? You may need to set that to HDMI out or change the audio options on the Blu-ray player itself.

10-20-2009, 03:28 PM	#13
bassfshr02 Junior Member Member since:Oct 2009	Xenmorph... Yes I had the previous DVD player hooked up via HDMI (the very same cable as what I have the BluRay player hooked up to). I've got the settings on the BluRay set up like crakinheadz menitoned above (Bitstream, secondary audio off, etc.). I have the aduio set to HDMI a well as video in the BluRay. My sound effects and everything else sound AMAZING at this point, but no dialogue still I'm to the point of just taking this BluRay back, I'm afraid it's the player. I've tried one BluRay movie and then I put in Transformers DVD which I know the dialogue works on and it does the same thing so that rules out the particular BluRay movie.

10-20-2009, 04:35 PM	#14
Xenomorph Active Member Member since:Feb 2009 Home Theater Gallery:3 Trading Score:1	Try swapping out your HDMI cable? Running out of ideas.

10-20-2009, 06:33 PM	#15
bassfshr02 Junior Member Member since:Oct 2009	Tried the HDMI cable as well. All problems are solved. I took the old player back and swapped it for a new one and it works brilliantly! Thanks to all for their help!

10-20-2009, 07:49 PM	#16
Xenomorph Active Member Member since:Feb 2009 Home Theater Gallery:3 Trading Score:1	That's good to hear..no pun intended. Glad everything worked out for you.

10-20-2009, 08:13 PM	#17
Zman2k2 Blu-ray Guru Top contributor Member since:Jan 2008 Location:Calgary, Canada Home Theater Gallery:5 Blu-ray collection:136 Trading Score:54	Wow! That's truly a strange problem. Glad that it's solved for you.

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