Xbox 360 can damage your discs physically! - Blu-ray Forum

thunderhawk · 12-04-2005, 09:03 AM

Xbox 360 can damage your discs physically!

Xbox 360 reports 3 percent faulty

Microsoft Xbox 360 has announced that only 3 percent of the 300,000 to 400,000 Xbox 360's sold in the United States were faulty.

Microsoft Corporation announced that only 3 percent of the 300,000 to 400,000 Xbox 360's sold in the United States were defective or faulty. Xbox 360 gamers beg to differ the 3 percent. Perhaps the truth sites somewhere in-between.

Xbox 360 problems are still being reported on GameSHOUT's website, by Xbox 360 users. The most common problems are scratched video game CDs. Several people have complained that the Xbox 360 unit ruined their game CDs and are nolonger playable.

Microsoft did mention that they would replace their video game CDs with a free "Perfect Dark Zero" video game CD. However, many GameSHOUT members have said that the replacement isn't generous enough and that their actual game titles should be replaced, and not by a free Microsoft game.

Other Xbox 360 problems include, over heating, freeze-ups, and a new video games with line tracers on it. However, some overheating reports might've been caused by placing the power source unit in a position for looks, rather than ventilation. Any electronic device would suffer the same problems give enough time when unable to breathe, as electricity generates heat.

If the 3 percent number is correct by Microsoft, then that would make the number of faulty Xbox 360 consoles to be 9,000 to 12,000 units. Still, some Xbox 360 gamers who lost games due to scratching feel that Microsoft should compensate for the video games, not by offering a free game.
Source
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

XBox 360 games scratched?

DO NOT CHANGE THE POSITION OF YOUR XBOX 360 WHILE IT IS ON WITH A DISC IN THE DRIVE OR YOU RISK POTENTIALLY DAMAGING YOUR GAME DISC.

A growing number of Xbox 360 customers are reporting having problems with their disc's getting scratched by the DVD drive when switching the unit's position from vertical to horizontal and vise versa.. Initially we thought this was the usual fanboy vs. hater propaganda that swirls around the launch of any new console like this. It didn't take long until the seriousness of the situation reared it ugly head right here in the Llamma's shop. I personally have experienced this issue not once but twice already. Here I was at a friends house helping him get this 360 all setup and networked for Live. In the process we decided to lay the Xbox on it side instead of the upright position.. I thought nothing of doing this while the unit was powered up and in the middle of a game. Big Mistake! I felt and heard the scratch happen and immediately thought; uh oh.. I think I just ruined your Call of Duty 2 buddy... sorry! You would have figured I learned my lesson and would be more careful next time I attempted something like that. Yeah.. guess not. Later on back at the Llamma shop I was taking some photos of a 360 when I decided to get a horizontal shot, again it was powered up so I made sure to do it more carefully. I guess that I was not careful enough because I got that distinct vibration and scratch noise again. There was no doubt in my mind what had just happened. I ejected the disc just to see that it was scratched like the first disc in a almost identical fashion. It will prove interesting to see if the reported Microsoft response is true or stands about replacement of the damaged game disks. Here at Llamma we just wanted to know why it was happening.

We started by disassembling of our one of our Hitachi-LG GDR-3120L DVD drives, which happens to be the only drive in any of our 360's. Upon inspecting the laser assembly it was obvious there was only one small area that could have caused this. I applied some silver sharpie marker over the entire black laser assembly housing and reassembled the drive. I threw in the Quake 4 bonus disk and waited for the small jet to take off. After the disc spun up I went through the tilting motion a few times. Video(1.5MB): How to scratch a disc with an Xbox 360 (mirrored courtesy of Xbox-Scene.com thanks). We then disassembled the drive to find what was causing the scratches. The following photo shows exactly where the problem occurs. As you can see the black showing through the silver area that was painted.

More Information
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Well... Thats sucky! After the crashing problem, this. That's not good for M$.
If they just had read the manual

it says you better don't move the Xbox360 when playing the disc...

magyver · 08-08-2006, 06:46 AM

Hi I have an Xbox360 that seems to be burning/melting the game disks.

There is a 8mm to 10mm circle about 2/3rds the way out on the disk.

The game is no longer playable. Ther are no scratches. I have never seen anything like it.

Is there any info on this proble? Anyone else had this problem?

Could do with all the help I can.

Thanks

thunderhawk · 08-08-2006, 06:53 AM

Report it at your retail store, and ask for advice on how to solve the problem... I thought technical problems are handled by region...
Altho..

Erm, does anybody know more about this?

marzetta7 · 08-08-2006, 04:04 PM

Ummmm, I thought Microsoft had sold like close to 10 million consoles as they have claimed, but the number here says that only 300,000 to 400,000 Xbox 360 consloles have been sold in the US. Are the other millions being sold elswhere or am I missing something in these numbers that were stated in this article?

Or is this 3% affecting a lot more than what is stated?

Jodi · 08-09-2006, 09:48 PM

Quote:

Originally Posted by magyver

Hi I have an Xbox360 that seems to be burning/melting the game disks.

There is a 8mm to 10mm circle about 2/3rds the way out on the disk.

The game is no longer playable. Ther are no scratches. I have never seen anything like it.

Is there any info on this proble? Anyone else had this problem?

Could do with all the help I can.

Thanks

Hmmm.....XBOX 360s scratching discs....XBOX 360s melting discs.....
Sounds like XBOX 360s are not safe for man nor beast!

Jodi

12-04-2005, 09:03 AM	#1
thunderhawk Moderator Member since:Jul 2004 Location:Belgium	Xbox 360 can damage your discs physically! Xbox 360 can damage your discs physically! Xbox 360 reports 3 percent faulty Microsoft Xbox 360 has announced that only 3 percent of the 300,000 to 400,000 Xbox 360's sold in the United States were faulty. Microsoft Corporation announced that only 3 percent of the 300,000 to 400,000 Xbox 360's sold in the United States were defective or faulty. Xbox 360 gamers beg to differ the 3 percent. Perhaps the truth sites somewhere in-between. Xbox 360 problems are still being reported on GameSHOUT's website, by Xbox 360 users. The most common problems are scratched video game CDs. Several people have complained that the Xbox 360 unit ruined their game CDs and are nolonger playable. Microsoft did mention that they would replace their video game CDs with a free "Perfect Dark Zero" video game CD. However, many GameSHOUT members have said that the replacement isn't generous enough and that their actual game titles should be replaced, and not by a free Microsoft game. Other Xbox 360 problems include, over heating, freeze-ups, and a new video games with line tracers on it. However, some overheating reports might've been caused by placing the power source unit in a position for looks, rather than ventilation. Any electronic device would suffer the same problems give enough time when unable to breathe, as electricity generates heat. If the 3 percent number is correct by Microsoft, then that would make the number of faulty Xbox 360 consoles to be 9,000 to 12,000 units. Still, some Xbox 360 gamers who lost games due to scratching feel that Microsoft should compensate for the video games, not by offering a free game. Source ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ XBox 360 games scratched? DO NOT CHANGE THE POSITION OF YOUR XBOX 360 WHILE IT IS ON WITH A DISC IN THE DRIVE OR YOU RISK POTENTIALLY DAMAGING YOUR GAME DISC. A growing number of Xbox 360 customers are reporting having problems with their disc's getting scratched by the DVD drive when switching the unit's position from vertical to horizontal and vise versa.. Initially we thought this was the usual fanboy vs. hater propaganda that swirls around the launch of any new console like this. It didn't take long until the seriousness of the situation reared it ugly head right here in the Llamma's shop. I personally have experienced this issue not once but twice already. Here I was at a friends house helping him get this 360 all setup and networked for Live. In the process we decided to lay the Xbox on it side instead of the upright position.. I thought nothing of doing this while the unit was powered up and in the middle of a game. Big Mistake! I felt and heard the scratch happen and immediately thought; uh oh.. I think I just ruined your Call of Duty 2 buddy... sorry! You would have figured I learned my lesson and would be more careful next time I attempted something like that. Yeah.. guess not. Later on back at the Llamma shop I was taking some photos of a 360 when I decided to get a horizontal shot, again it was powered up so I made sure to do it more carefully. I guess that I was not careful enough because I got that distinct vibration and scratch noise again. There was no doubt in my mind what had just happened. I ejected the disc just to see that it was scratched like the first disc in a almost identical fashion. It will prove interesting to see if the reported Microsoft response is true or stands about replacement of the damaged game disks. Here at Llamma we just wanted to know why it was happening. We started by disassembling of our one of our Hitachi-LG GDR-3120L DVD drives, which happens to be the only drive in any of our 360's. Upon inspecting the laser assembly it was obvious there was only one small area that could have caused this. I applied some silver sharpie marker over the entire black laser assembly housing and reassembled the drive. I threw in the Quake 4 bonus disk and waited for the small jet to take off. After the disc spun up I went through the tilting motion a few times. Video(1.5MB): How to scratch a disc with an Xbox 360 (mirrored courtesy of Xbox-Scene.com thanks). We then disassembled the drive to find what was causing the scratches. The following photo shows exactly where the problem occurs. As you can see the black showing through the silver area that was painted. More Information ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Well... Thats sucky! After the crashing problem, this. That's not good for M$. If they just had read the manual it says you better don't move the Xbox360 when playing the disc... Last edited by thunderhawk; 12-04-2005 at 11:53 AM.

08-08-2006, 06:46 AM	#2
magyver New Member Member since:Aug 2006	Burn damage to disk Hi I have an Xbox360 that seems to be burning/melting the game disks. There is a 8mm to 10mm circle about 2/3rds the way out on the disk. The game is no longer playable. Ther are no scratches. I have never seen anything like it. Is there any info on this proble? Anyone else had this problem? Could do with all the help I can. Thanks

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08-08-2006, 06:53 AM	#3
thunderhawk Moderator Member since:Jul 2004 Location:Belgium	Report it at your retail store, and ask for advice on how to solve the problem... I thought technical problems are handled by region... Altho.. Erm, does anybody know more about this?

08-08-2006, 04:04 PM	#4
marzetta7 Special Member Member since:Feb 2006	Ummmm, I thought Microsoft had sold like close to 10 million consoles as they have claimed, but the number here says that only 300,000 to 400,000 Xbox 360 consloles have been sold in the US. Are the other millions being sold elswhere or am I missing something in these numbers that were stated in this article? Or is this 3% affecting a lot more than what is stated?

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