My Plasma Died!! - Blu-ray Forum

CRMA · 02-24-2010, 08:21 PM

I have a Samsung TP-5094 wireless plasma. It died on Monday. This is not a sad day since I found out that my warranty, which I expected to be up a week beforehand, is actually going to cover parts and labor!! It will be repaired tomorrow!! Anyone had warranty service done with Samsung. Good, Bad, otherwise?

bhampton · 02-24-2010, 08:28 PM

Glad to hear you have warranty. Good Luck with the repairs.

Pelican170 · 02-24-2010, 08:29 PM

What is a wireless tv?

Blu-Benny · 02-24-2010, 08:32 PM

i'll let u know about the srvc., my lcd died this morning and is getting fixed 2morrow.

it's a freakin' epidemic!!!

lDlisturb3d · 02-24-2010, 09:24 PM

Quote:

Originally Posted by CRMA

I have a Samsung TP-5094 wireless plasma. It died on Monday. This is not a sad day since I found out that my warranty, which I expected to be up a week beforehand, is actually going to cover parts and labor!! It will be repaired tomorrow!! Anyone had warranty service done with Samsung. Good, Bad, otherwise?

my plasma is through samsung and their warranty is legit, i had burn in on mine and it took them about 2 weeks to fix it, brand new screen!!!

sarge1976 · 02-25-2010, 12:39 AM

I heard alot of bad things about Samsung's warranty and customer service but hopefully everything works out for you guys

Steve · 02-25-2010, 12:59 AM

Quote:

Originally Posted by sarge1976

I heard alot of bad things about Samsung's warranty and customer service but hopefully everything works out for you guys

I'm sorry to hear about your TV dying. I've heard Samsung is a PITA to deal with for warranty service. I hope all goes well for you and they get your TV up and running again.

MrFattBill · 02-25-2010, 01:55 AM

I had a board replaced in a 40" LCD, didn't have any issues. I guess it comes down to who ever they use on the area for the service.

Bill

nugent · 02-25-2010, 07:45 AM

Quote:

Originally Posted by Pelican170

What is a wireless tv?

Exactly?

bhampton · 02-25-2010, 09:14 AM

Yeah,

Double check the back for wires. If there's one that looks like a power cable plug that one and see if it works then.

-Brian

vonzipper3 · 02-25-2010, 03:06 PM

There Is always EVIL GREMLINS

ABOUT BEWARE!!!!

Sonny · 02-25-2010, 03:15 PM

Quote:

Originally Posted by bhampton

Yeah,

Double check the back for wires. If there's one that looks like a power cable plug that one and see if it works then.

-Brian

Almost dropped my rum N coke after reading that^^^

CRMA · 02-25-2010, 07:59 PM

Hey guys,
First to answer your question: The 5094 is a model that came out where there are 0 wires that connect to the plasma itself. It is all done through 802.11n wireless transmission with 26-ft. range. Everything connects to the wireless box and all you have to do is plug in the plasma. No messy wires.

http://www.tigerdirect.com/applicati...459&CatId=3654

My warranty was easy and they fixed it today. I called Monday morning, a tech from Denver called yesterday, I told him the situation, he had parts overnighted, they came today and replaced a power supply in the wireless box, and that was it. Samsung was friendly and the tech was impressed with the bedroom setup.

They have really treated me well and I will support that in the next purchase I make!!

Steve · 02-26-2010, 04:57 PM

I'm glad to hear everything went so smoothly and that you're back up and running.

Also thanks for explaining the wireless TV. I'd never heard of that before.

nugent · 03-01-2010, 07:43 AM

Quote:

Originally Posted by Steve

I'm glad to hear everything went so smoothly and that you're back up and running.

Also thanks for explaining the wireless TV. I'd never heard of that before.

Ditto! Never heard of such a thing. I guess I gotta get out more.

02-24-2010, 08:21 PM	#1
CRMA Expert Member Top contributor Member since:Jan 2008 Home Theater Gallery:22 Blu-ray collection:156 Blu-ray reviews: 46 Trading Score:1	My Plasma Died!! I have a Samsung TP-5094 wireless plasma. It died on Monday. This is not a sad day since I found out that my warranty, which I expected to be up a week beforehand, is actually going to cover parts and labor!! It will be repaired tomorrow!! Anyone had warranty service done with Samsung. Good, Bad, otherwise?

02-25-2010, 03:06 PM	#11
vonzipper3 Senior Member Member since:Nov 2009 Location:Middle of The Mitten 4K collection:313 Blu-ray collection:1701 iTunes collection:6 Trading Score:31	There Is always EVIL GREMLINSABOUT BEWARE!!!!

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02-24-2010, 08:28 PM	#2
bhampton Blu-ray Count Member since:Aug 2007 4K collection:981 Blu-ray collection:2537 DVD collection:67 Blu-ray reviews: 6 Trading Score:18	Glad to hear you have warranty. Good Luck with the repairs.

02-24-2010, 08:29 PM	#3
Pelican170 Blu-ray Samurai Member since:Jul 2007 Location:Newtown, CT 4K collection:127 Blu-ray collection:735 DVD collection:256 Trading Score:13	What is a wireless tv?

02-24-2010, 08:32 PM	#4
Blu-Benny Michael Bay's #1 Fan Top contributor Member since:Aug 2008 Location:Wisconsin Home Theater Gallery:39 Blu-ray collection:552 DVD collection:108 Trading Score:138	i'll let u know about the srvc., my lcd died this morning and is getting fixed 2morrow. it's a freakin' epidemic!!!

02-25-2010, 12:39 AM	#6
sarge1976 Power Member Member since:Nov 2007 Location:Shillington,PA Home Theater Gallery:22 Blu-ray collection:1038 Blu-ray reviews:6 Trading Score:4	I heard alot of bad things about Samsung's warranty and customer service but hopefully everything works out for you guys

02-25-2010, 01:55 AM	#8
MrFattBill Blu-ray Ninja Top ranked HT gallery Top contributor Member since:Aug 2009 Location:jO-hio Home Theater Gallery:206 Blu-ray collection:578 Trading Score:5	I had a board replaced in a 40" LCD, didn't have any issues. I guess it comes down to who ever they use on the area for the service. Bill

02-25-2010, 09:14 AM	#10
bhampton Blu-ray Count Member since:Aug 2007 4K collection:981 Blu-ray collection:2537 DVD collection:67 Blu-ray reviews: 6 Trading Score:18	Yeah, Double check the back for wires. If there's one that looks like a power cable plug that one and see if it works then. -Brian

02-25-2010, 07:59 PM	#13
CRMA Expert Member Top contributor Member since:Jan 2008 Home Theater Gallery:22 Blu-ray collection:156 Blu-ray reviews: 46 Trading Score:1	Hey guys, First to answer your question: The 5094 is a model that came out where there are 0 wires that connect to the plasma itself. It is all done through 802.11n wireless transmission with 26-ft. range. Everything connects to the wireless box and all you have to do is plug in the plasma. No messy wires. http://www.tigerdirect.com/applicati...459&CatId=3654 My warranty was easy and they fixed it today. I called Monday morning, a tech from Denver called yesterday, I told him the situation, he had parts overnighted, they came today and replaced a power supply in the wireless box, and that was it. Samsung was friendly and the tech was impressed with the bedroom setup. They have really treated me well and I will support that in the next purchase I make!!

02-26-2010, 04:57 PM	#14
Steve Blu-ray Knight Top ranked HT gallery Top contributor Member since:May 2008 Location:Anna, TX 4K collection:128 Blu-ray collection:416 Trading Score:41	I'm glad to hear everything went so smoothly and that you're back up and running. Also thanks for explaining the wireless TV. I'd never heard of that before.

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