Laptop help - Blu-ray Forum

halon · 03-12-2008, 10:10 PM

i'm trying to fix my nieces' laptop. it wont let me do anything. no safe mode, no start up from last good bootable sequence, no debugging....any option it has it won't do anything.

however i am getting this: 0x00000ed 0x0000000 0xc000000b5
0x84f03098

anyone know those technical errors?

DC_Street · 03-12-2008, 11:49 PM

have you tried doing a system repair using the OS cd?

halon · 03-12-2008, 11:56 PM

funny thing about that. gateway didn't or doesn't put that in the box.

RacerX · 03-12-2008, 11:57 PM

That looks like it may be a ram address or three. Do you have any ram that you know is good? you might try swapping in the good ram and see if it will boot.

dadkins · 03-13-2008, 12:04 AM

Quote:

Originally Posted by den4blu

funny thing about that. gateway didn't or doesn't put that in the box.

Many new machines don't come with Recovery Media.
The very first thing that usually popsup(at least on my last two VAIOs) is "Create Recovery Media Now!" - or something to that effect. I did!

You might be able to call and request a Recovery Set... for a price.

halon · 03-13-2008, 12:11 AM

^i did call, $20 for the discs. i ended up letting the laptop sit for a long time then i left the house and came back and it was downloading something. haven't looked at it in a while, just letting it go and do its thing.

w_tanoto · 03-13-2008, 12:56 AM

you'll need a CD to restore it. try to order it first. your problem might be related to any hardware. (I had hardware problem, and can't start my computer until I repair/disable it) As somebody suggest, the problem might lies in Memory (most likely possibility if you are not able to repair the computer using recovery CD).

I DO BLU · 03-13-2008, 12:59 AM

Some have the Os installed on the computer and you have to press certain buttoms to activate it. I know Dell and Sony do but not sure about Gateway, Maybe you can read the manual that came with it or ask gateway.

dakota81 · 03-13-2008, 01:08 AM

That error message is an unmountable boot volume.

Probably some corruption on the hard drive, or the hard drive is going bad altogether.

Get a hold of anyone's XP cd (or Vista), boot to it, select the recovery console, and run:
chkdsk /p /r

03-12-2008, 10:10 PM	#1
halon Senior Member Member since:Jul 2007 Location:Pennsylvania 4K collection:12 Blu-ray collection:18 Blu-ray reviews:4	Laptop help i'm trying to fix my nieces' laptop. it wont let me do anything. no safe mode, no start up from last good bootable sequence, no debugging....any option it has it won't do anything. however i am getting this: 0x00000ed 0x0000000 0xc000000b5 0x84f03098 anyone know those technical errors?

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03-12-2008, 11:49 PM	#2
DC_Street Power Member Member since:Feb 2008 Location:Denver, CO Blu-ray collection:142 Trading Score:43	have you tried doing a system repair using the OS cd?

03-12-2008, 11:56 PM	#3
halon Senior Member Member since:Jul 2007 Location:Pennsylvania 4K collection:12 Blu-ray collection:18 Blu-ray reviews:4	funny thing about that. gateway didn't or doesn't put that in the box.

03-12-2008, 11:57 PM	#4
RacerX Member Member since:Nov 2007 Location:Leander TX (just north of Austin) Home Theater Gallery:1 Blu-ray collection:116	That looks like it may be a ram address or three. Do you have any ram that you know is good? you might try swapping in the good ram and see if it will boot.

03-13-2008, 12:11 AM	#6
halon Senior Member Member since:Jul 2007 Location:Pennsylvania 4K collection:12 Blu-ray collection:18 Blu-ray reviews:4	^i did call, $20 for the discs. i ended up letting the laptop sit for a long time then i left the house and came back and it was downloading something. haven't looked at it in a while, just letting it go and do its thing.

03-13-2008, 12:56 AM	#7
w_tanoto Blu-ray Samurai Top contributor Member since:Jul 2007 Location:Hatfield, UK / Jakarta, Indonesia Blu-ray collection:37 Blu-ray reviews:47	you'll need a CD to restore it. try to order it first. your problem might be related to any hardware. (I had hardware problem, and can't start my computer until I repair/disable it) As somebody suggest, the problem might lies in Memory (most likely possibility if you are not able to repair the computer using recovery CD).

03-13-2008, 12:59 AM	#8
I DO BLU Special Member Member since:Oct 2007	Some have the Os installed on the computer and you have to press certain buttoms to activate it. I know Dell and Sony do but not sure about Gateway, Maybe you can read the manual that came with it or ask gateway.

03-13-2008, 01:08 AM	#9
dakota81 Expert Member Member since:Apr 2007	That error message is an unmountable boot volume. Probably some corruption on the hard drive, or the hard drive is going bad altogether. Get a hold of anyone's XP cd (or Vista), boot to it, select the recovery console, and run: chkdsk /p /r

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