Registration problem - Blu-ray Forum

spacecook · 08-05-2008, 07:15 AM

When I first tried to register, I got no email confirmation notification. The address was correct (I know this because I tried to use the same address when I re-registered and it refused it, so I had to use a different one).

I checked my email account and it isn't being held back as spam and test messages go through okay.

I waited overnight, but nothing happened. I then realised I hadn't made a note of the password so I requested a reminder. Still didn't get anything.

I suspect it may be because I unchecked "no email from Adminstrator" when signing up. Can somebody confirm/refute this, as it would be a bit silly to not send at least the confirmation email?

iceman · 08-05-2008, 08:37 AM

The problem is most likely that the welcome e-mail and all other e-mails from us get caught in your e-mail provider's spam filter, which tend to be very strict nowadays.

I don't think it should be the "no email from Adminstrator" option, that would be silly

spacecook · 08-05-2008, 04:58 PM

but it's definitely not my email provider spam-filtering it, so that's very odd. Oh well, guess there's an account floating around that will never get used.

jw · 08-05-2008, 05:16 PM

I signed up on another forum using my comcast domain and never received the email as they filtered it before it reached me. I had to use a gmail account so I could see the spam and restore it, so yes it does happen, mainly with paid internet domain emails

08-05-2008, 07:15 AM	#1
spacecook Junior Member Member since:Aug 2008 Location:UK	Registration problem When I first tried to register, I got no email confirmation notification. The address was correct (I know this because I tried to use the same address when I re-registered and it refused it, so I had to use a different one). I checked my email account and it isn't being held back as spam and test messages go through okay. I waited overnight, but nothing happened. I then realised I hadn't made a note of the password so I requested a reminder. Still didn't get anything. I suspect it may be because I unchecked "no email from Adminstrator" when signing up. Can somebody confirm/refute this, as it would be a bit silly to not send at least the confirmation email?

08-05-2008, 04:58 PM	#3
spacecook Junior Member Member since:Aug 2008 Location:UK	I agree it would be silly but it's definitely not my email provider spam-filtering it, so that's very odd. Oh well, guess there's an account floating around that will never get used.

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08-05-2008, 08:37 AM	#2
iceman Developer Top contributor Member since:May 2003 Home Theater Gallery:13 4K collection:27 Blu-ray collection:121 DVD collection:26 MA collection:1 Digital collection:6 iTunes collection:10 iTunes music:2 Prime collection:3 Trading Score:1	The problem is most likely that the welcome e-mail and all other e-mails from us get caught in your e-mail provider's spam filter, which tend to be very strict nowadays. I don't think it should be the "no email from Adminstrator" option, that would be silly

08-05-2008, 05:16 PM	#4
jw Blu-ray Archduke Top contributor Member since:Apr 2007 Location:USA Trading Score:519	I signed up on another forum using my comcast domain and never received the email as they filtered it before it reached me. I had to use a gmail account so I could see the spam and restore it, so yes it does happen, mainly with paid internet domain emails

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