WARNING: WATCH YOUR BEST BUY REWARD ZONE ACCOUNT!!!! (repost) - Blu-ray Forum

wiredmass · 10-06-2008, 07:34 PM

I use Best Buy for all my Blu Ray purchases. They price match everything for me. I use my Reward Zone card for every purchase too. I had a $50 certificate waiting in my account last night. I was going to use it to purchase The Incredible Hulk and Indy 4. Today when I logged in, my cert was gone. I called the Reward Silver number and they told me that my account had been accessed and the cert was used to buy PS3 games at a store in California. I live in Michigan. They told me that accounts are occasionally hacked and certs are stolen. Luckily, they are going to give me a replacement certificate. I am still quite bent that this could even happen. It sucks that it will take them 7-14 days to process this problem and replace my cert.

DetroitSportsFan · 10-06-2008, 07:41 PM

I don't let my points bank. Every time I have a $10 certificate waiting, I print it out right away.

wiredmass · 10-06-2008, 07:42 PM

...It wasn't banked points. It was a $50 certificate that was waiting to be printed.

jkwest · 10-06-2008, 07:51 PM

I have a question...

I bought an LCD at Bestbuy about 2 weeks ago, but, didn't use my Reward Zone card...can I go back afterwards and put that onto my account?

arush5268d · 10-06-2008, 07:56 PM

I commend you for putting this in the correct area - but a mod would have actually moved the initial thread

arush5268d · 10-06-2008, 07:57 PM

Quote:

Originally Posted by jkwest

I have a question...

I bought an LCD at Bestbuy about 2 weeks ago, but, didn't use my Reward Zone card...can I go back afterwards and put that onto my account?

You sure can.

Log into your account, and there's an option to claim unreported points. On your receipt there's some sort of 16 charactor or something code towards the bottom.

jkwest · 10-06-2008, 08:00 PM

Quote:

Originally Posted by arush5268d

You sure can.

Log into your account, and there's an option to claim unreported points. On your receipt there's some sort of 16 charactor or something code towards the bottom.

Sweet!! Thanks!

dpomp · 10-06-2008, 08:04 PM

here's a question. does it take everyone elses points a long time to bank?? i have a purchase from 31 Aug 08 that's still pending. as well as multiple purchases from september that's pending.

Blu-Benny · 10-06-2008, 08:06 PM

Quote:

Originally Posted by dpompeo

here's a question. does it take everyone elses points a long time to bank?? i have a purchase from 31 Aug 08 that's still pending. as well as multiple purchases from september that's pending.

give them a call and they s/b able to push it through.

arush5268d · 10-06-2008, 08:12 PM

Quote:

Originally Posted by dpompeo

here's a question. does it take everyone elses points a long time to bank?? i have a purchase from 31 Aug 08 that's still pending. as well as multiple purchases from september that's pending.

I've wondered about this too. It seems that the bigger the purchase, the longer it takes for them to give us our RZ certs.

I think it's just Best Buy playing their games.

dpomp · 10-06-2008, 08:19 PM

Quote:

Originally Posted by arush5268d

I've wondered about this too. It seems that the bigger the purchase, the longer it takes for them to give us our RZ certs.

I think it's just Best Buy playing their games.

yeah when i bought my TV, it had triple rewards for it and had almost 5000 points

then the week it got approved, it changed to single rewards and i only got dollar for dollar. wtf is up w/ that?? i thought maybe it was charged wrong cause when i bought it, i was unaware of a triple points promo going on.

DaMexiRican · 10-06-2008, 08:23 PM

Quote:

Originally Posted by dpompeo

yeah when i bought my TV, it had triple rewards for it and had almost 5000 points

then the week it got approved, it changed to single rewards and i only got dollar for dollar. wtf is up w/ that?? i thought maybe it was charged wrong cause when i bought it, i was unaware of a triple points promo going on.

Same thing happened to me.

tommyboy81 · 10-06-2008, 08:45 PM

Quote:

Originally Posted by dpompeo

yeah when i bought my TV, it had triple rewards for it and had almost 5000 points

then the week it got approved, it changed to single rewards and i only got dollar for dollar. wtf is up w/ that?? i thought maybe it was charged wrong cause when i bought it, i was unaware of a triple points promo going on.

Did you use a BB card?

dpomp · 10-06-2008, 08:47 PM

Quote:

Originally Posted by tommyboy81

Did you use a BB card?

rewardzone card?? or the bb credit card??

yes-reward zone
no-credit card

jkwest · 10-06-2008, 08:48 PM

Quote:

Originally Posted by arush5268d

You sure can.

Log into your account, and there's an option to claim unreported points. On your receipt there's some sort of 16 charactor or something code towards the bottom.

It worked! Thanks, man!

tommyboy81 · 10-06-2008, 08:53 PM

Quote:

Originally Posted by dpompeo

rewardzone card?? or the bb credit card??

yes-reward zone
no-credit card

Best Buy credit card. well theres 2 of them Theres a Best Buy card you have a credit limit on and a BB credit card which is sort of the same thing. But you're saying no. Because with me and Circuit City when i use my CC card to buy a tv i thought i was going to get some $5 off coupons. (they say they have the same program as BB) then after a while i found out i wasn't since i use a 1 year no interest. Then they pulled something else when i bought my PS3. But I bought games and other stuff with the card and still no coupons.

dpomp · 10-06-2008, 09:00 PM

Quote:

Originally Posted by tommyboy81

Best Buy credit card. well theres 2 of them Theres a Best Buy card you have a credit limit on and a BB credit card which is sort of the same thing. But you're saying no. Because with me and Circuit City when i use my CC card to buy a tv i thought i was going to get some $5 off coupons. (they say they have the same program as BB) then after a while i found out i wasn't since i use a 1 year no interest. Then they pulled something else when i bought my PS3. But I bought games and other stuff with the card and still no coupons.

man, sorry to change subject but this reminded me. when i bought my tv, the kid said "when you buy any sony hd tv, you get 100 dollars off a PS3." i told him i already had one. so he told me "alright, we'll give you 3 free blurays then"

well, between the hustle and bustle of the getting the guys to bring it up front, and paying and loading it into my car, it wasn't until i got home that i realized that i forgot my "free" blurays!!

the store was closed by then, so i went back the next day and (of course) the same guy wasn't working, but when i told customer service about it, they said they couldn't honor it and that he shouldn't have promised that!!

i was mad. just because i hate being promised something that people turn around on.

[/rant]

tommyboy81 · 10-06-2008, 09:13 PM

I'm just wondering if Circuit City is still doing that.

As far as Best Buy, I just got a call from them this morning telling me that I needed to use my $5 coupon because it expires the 1st of Nov. They want me to spend. I get mine in the mail.

10-06-2008, 07:34 PM	#1
wiredmass Active Member Top ranked HT gallery Member since:Aug 2008 Home Theater Gallery:11 Blu-ray collection:135	WARNING: WATCH YOUR BEST BUY REWARD ZONE ACCOUNT!!!! (repost) I use Best Buy for all my Blu Ray purchases. They price match everything for me. I use my Reward Zone card for every purchase too. I had a $50 certificate waiting in my account last night. I was going to use it to purchase The Incredible Hulk and Indy 4. Today when I logged in, my cert was gone. I called the Reward Silver number and they told me that my account had been accessed and the cert was used to buy PS3 games at a store in California. I live in Michigan. They told me that accounts are occasionally hacked and certs are stolen. Luckily, they are going to give me a replacement certificate. I am still quite bent that this could even happen. It sucks that it will take them 7-14 days to process this problem and replace my cert.

10-06-2008, 07:42 PM	#3
wiredmass Active Member Top ranked HT gallery Member since:Aug 2008 Home Theater Gallery:11 Blu-ray collection:135	........ ...It wasn't banked points. It was a $50 certificate that was waiting to be printed.

10-06-2008, 07:56 PM	#5
arush5268d Banned Member since:Jan 2008 Location:Houston, TX Blu-ray collection:85	I commend you for putting this in the correct area - but a mod would have actually moved the initial thread Last edited by arush5268d; 10-06-2008 at 07:58 PM.

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10-06-2008, 07:41 PM	#2
DetroitSportsFan Hot Deals Moderator Top contributor Member since:Aug 2007 Location:Michigan 4K collection:439 Blu-ray collection:2226 Trading Score:93	I don't let my points bank. Every time I have a $10 certificate waiting, I print it out right away.

10-06-2008, 07:51 PM	#4
jkwest Off-Topic King Member since:Jul 2007 Location:Northern California PSN Id: jkwest5 Blu-ray reviews:1 Trading Score:20	I have a question... I bought an LCD at Bestbuy about 2 weeks ago, but, didn't use my Reward Zone card...can I go back afterwards and put that onto my account?

10-06-2008, 08:04 PM	#8
dpomp ₯ Member since:Jul 2007 Location:Texas PSN: dpomp131 Blu-ray collection:231 Trading Score:19	here's a question. does it take everyone elses points a long time to bank?? i have a purchase from 31 Aug 08 that's still pending. as well as multiple purchases from september that's pending.

10-06-2008, 09:13 PM	#18
tommyboy81 Blu-ray Count Member since:Oct 2007 Location:Savannah, GA Home Theater Gallery:17 Blu-ray collection:93 Blu-ray reviews:3 Trading Score:2	I'm just wondering if Circuit City is still doing that. As far as Best Buy, I just got a call from them this morning telling me that I needed to use my $5 coupon because it expires the 1st of Nov. They want me to spend. I get mine in the mail.

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