New BD Owner Having Issues & Need Help

[Blondebomber4]

I recently purchased a Sharp Aquos BD-HP21U. We love the features and quality, but are having trouble with playing new releases on our BD player. We have Netflix and upgraded to BD, got Prince Caspian and Traitor, and they would not play. When I called Sony, they told me there would be a firmware patch coming soon, possible this week.
Now we have this BD player, that may or may not work with new releases, and there is not way to tell until I put the movie in. Am I crazy or or this a negative consumer experience? All I want to do is enjoy a movie when I can, not spend 30 minutes trouble shooting only to realize I need a firmware patch that does not exist.
Is there another BD player I could purchase with better luck? Or will I always have this issue until BD uses a standard format? Any help/advice would be greatly appreciated.