So Mad - Blu-ray Forum

FadetoBlu · 02-24-2009, 11:50 PM

I'm know other people have probably had this happen but I just have to vent.

Ordered a blu ray (Dark City) from a business off Amazon 2 weeks 3 days ago it was shipped on Feb.10th it is the 24th and have not gotten it yet.

After the first week I sent an email asking where is it and never got a reply.
Today sent an email explaining the problem and expressing I'm not happy and if I dont get it soon I'm filing a complaint with the BBB so far they haven't responded to my email. Today I checked with the BBB and they have a A- rating and have had only 6 complaints in the past 12 months and they have a 96% seller rating on Amazon and only 3% negative feedback WTF.

jkwest · 02-24-2009, 11:52 PM

media mail sucks...

and the correct spelling is: ONCE, not, Ounce...jus' sayin'..

PH3AR · 02-24-2009, 11:54 PM

Man that suxks, good luck getting your BD

DutchBoy · 02-24-2009, 11:55 PM

Yeah -- if it was sent media mail it's probably filtering through. That crap can take 3-4 weeks to arrive.

I don't even offer it as an option anymore when I'm selling (I felt so sorry for my customers). If they ask for it, I'll usually just eat the additional cost and send it First Class anyways.

Sussudio · 02-24-2009, 11:56 PM

fadetoblu....easy way to resolve this. file a claim with amazon (that's why the option exists), leave the seller a poor rating. you'll get your money back. problem solved.

jkwest · 02-24-2009, 11:57 PM

Quote:

Originally Posted by Sussudio

fadetoblu....easy way to resolve this. file a claim with amazon, leave the seller a poor rating. you'll get your money back. problem solved.

give em a week or two before doing this...the only wrong they committed so far is sending it Media Mail...

Sussudio · 02-24-2009, 11:59 PM

Quote:

Originally Posted by jkwest

give em a week or two before doing this...the only wrong they committed so far is sending it Media Mail...

ah, didn't notice that. still, if the business is in the US and they shipped it according to amazon's policy (within 2 business days), there is no way it takes longer than 2 weeks to get there. i mean i guess it could, but i've found that to be incredibly rare.

i guess wait another week and send them another email

DutchBoy · 02-25-2009, 12:06 AM

Quote:

Originally Posted by Sussudio

ah, didn't notice that. still, if the business is in the US and they shipped it according to amazon's policy (within 2 business days), there is no way it takes longer than 2 weeks to get there. i mean i guess it could, but i've found that to be incredibly rare.

i guess wait another week and send them another email

With Media Mail, it very well could. I think they handle those with horse and buggy.

Sussudio · 02-25-2009, 12:08 AM

Quote:

Originally Posted by DutchBoy

With Media Mail, it very well could. I think they handle those with horse and buggy.

lol, well anytime i've ordered and it arrived media mail i've received it approx 1 week 2 days max so this is a first for me. i've always found first class to be cheaper with sending blus and dvds anyways, i don't get why companies don't just send it that way and it gets shipped faster

FadetoBlu · 02-25-2009, 12:15 AM

Yeah the company is in the U.S. Plattesvile NY to be exact and I live in Erie PA so its not that far not sure exactly how many miles though.

The funny thing is I ordered a blu ray from a business in California by standard shipping 4 to 14 business days and it was also shipped Feb 10th I got it 3 days later but I guess they upgraded my shipping possibly.

Yeah according to Amazon standard shipping is 4 to 14 days however it states it can take up to 21 days so I guess I wait another week (March 3rd) and see what happens.

DutchBoy · 02-25-2009, 12:33 AM

Quote:

Originally Posted by FadetoBlu

Yeah the company is in the U.S. Plattesvile NY to be exact and I live in Erie PA so its not that far not sure exactly how many miles though.

The funny thing is I ordered a blu ray from a business in California by standard shipping 4 to 14 business days and it was also shipped Feb 10th I got it 3 days later but I guess they upgraded my shipping possibly.

Yeah according to Amazon standard shipping is 4 to 14 days however it states it can take up to 21 days so I guess I wait another week (March 3rd) and see what happens.

There may well be something that happened to the shipment, but you probably can't act on it until this point anyways. No need to worry about it. At least, not yet...

Although the fact they aren't responding to you is pretty crappy.

Sussudio · 02-25-2009, 12:34 AM

Quote:

Originally Posted by FadetoBlu

Yeah the company is in the U.S. Plattesvile NY to be exact and I live in Erie PA so its not that far not sure exactly how many miles though.

The funny thing is I ordered a blu ray from a business in California by standard shipping 4 to 14 business days and it was also shipped Feb 10th I got it 3 days later but I guess they upgraded my shipping possibly.

Yeah according to Amazon standard shipping is 4 to 14 days however it states it can take up to 21 days so I guess I wait another week (March 3rd) and see what happens.

hahaha is it inetvideo????

FadetoBlu · 02-25-2009, 02:40 AM

Quote:

Originally Posted by Sussudio

hahaha is it inetvideo????

HAHAHA Yes it is. How did you guess?

Sussudio · 02-25-2009, 02:44 AM

Quote:

Originally Posted by FadetoBlu

HAHAHA Yes it is. How did you guess?

lol i've ordered from them before, don't plan on doing it again. pretty good prices, but their shipping is horrible...the reason it is taking so long is because they ship mostly all of their movies from their Canada warehouse, not the NY one (which is what they list on their amazon listings). the last time i ordered from them they sent me a canadian import even though i ordered the american version. i knew you ordered from inet because i sent the import back for a refund to their plattsburgh facility.

you'll get the movie, but keep in mind it's probably coming from canada so it might be a few more days...

FadetoBlu · 02-25-2009, 02:56 AM

lol, that is so funny. yeah when i get i wont order from them again. just hope when i get it its not damaged. yeah i see they have a canadian warehouse but didnt know at time of order.

Sussudio · 02-25-2009, 02:59 AM

Quote:

Originally Posted by FadetoBlu

lol, that is so funny. yeah when i get i wont order from them again. just hope when i get it its not damaged. yeah i see they have a canadian warehouse but didnt know at time of order.

if it's damaged they'll refund you including return shipping. they may be slow to ship, but their customer service is actually really really good. i just dont want to order from them again because i dont want another accidental import and then have to go to the trouble of dealing with returning it.

ground chuck · 02-25-2009, 03:25 AM

dark city is an awesome movie, i'd be pissed too!

jw · 02-25-2009, 03:46 AM

Quote:

Originally Posted by jkwest

give em a week or two before doing this...the only wrong they committed so far is sending it Media Mail...

I bet it shipped from Canada

, prolly wasnt even media mail as on a 5oz movie it will cost more

Darkhawk9587 · 02-25-2009, 03:50 AM

That's suprising. I've never had a trouble with any seller on Amazon.com, and I have ordered lots of different things including blus.

Sussudio · 02-25-2009, 03:53 AM

Quote:

Originally Posted by Darkhawk9587

That's suprising. I've never had a trouble with any seller on Amazon.com, and I have ordered lots of different things including blus.

see my posts above, inet is notorious for slow shipping. they're aren't scammers though, and they do tend to have really good prices for new blus.

02-24-2009, 11:50 PM	#1
FadetoBlu Member Member since:Feb 2009 Location:Erie,Pa Blu-ray collection:22 Blu-ray reviews:25	So Mad I'm know other people have probably had this happen but I just have to vent. Ordered a blu ray (Dark City) from a business off Amazon 2 weeks 3 days ago it was shipped on Feb.10th it is the 24th and have not gotten it yet. After the first week I sent an email asking where is it and never got a reply. Today sent an email explaining the problem and expressing I'm not happy and if I dont get it soon I'm filing a complaint with the BBB so far they haven't responded to my email. Today I checked with the BBB and they have a A- rating and have had only 6 complaints in the past 12 months and they have a 96% seller rating on Amazon and only 3% negative feedback WTF.

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02-24-2009, 11:52 PM	#2
jkwest Off-Topic King Member since:Jul 2007 Location:Northern California PSN Id: jkwest5 Blu-ray reviews:1 Trading Score:20	media mail sucks... and the correct spelling is: ONCE, not, Ounce...jus' sayin'..

02-24-2009, 11:54 PM	#3
PH3AR Blu-ray Ninja Member since:Jan 2009 Location:Dover, Pennsylvania PSN:WORKINtheCORNER Home Theater Gallery:9 Blu-ray collection:325 Blu-ray reviews:2	Man that suxks, good luck getting your BD

02-24-2009, 11:55 PM	#4
DutchBoy Blu-ray Guru Member since:Mar 2008 Location:R. Cucamonga, CA Blu Ray Steelbooks™: 22 Home Theater Gallery:31 Blu-ray collection:101 Trading Score:12	Yeah -- if it was sent media mail it's probably filtering through. That crap can take 3-4 weeks to arrive. I don't even offer it as an option anymore when I'm selling (I felt so sorry for my customers). If they ask for it, I'll usually just eat the additional cost and send it First Class anyways.

02-24-2009, 11:56 PM	#5
Sussudio Blu-ray Champion Member since:Sep 2008 Blu-ray collection:1 Blu-ray reviews:1 Trading Score:11	fadetoblu....easy way to resolve this. file a claim with amazon (that's why the option exists), leave the seller a poor rating. you'll get your money back. problem solved.

02-25-2009, 12:15 AM	#10
FadetoBlu Member Member since:Feb 2009 Location:Erie,Pa Blu-ray collection:22 Blu-ray reviews:25	Yeah the company is in the U.S. Plattesvile NY to be exact and I live in Erie PA so its not that far not sure exactly how many miles though. The funny thing is I ordered a blu ray from a business in California by standard shipping 4 to 14 business days and it was also shipped Feb 10th I got it 3 days later but I guess they upgraded my shipping possibly. Yeah according to Amazon standard shipping is 4 to 14 days however it states it can take up to 21 days so I guess I wait another week (March 3rd) and see what happens.

02-25-2009, 02:56 AM	#15
FadetoBlu Member Member since:Feb 2009 Location:Erie,Pa Blu-ray collection:22 Blu-ray reviews:25	lol, that is so funny. yeah when i get i wont order from them again. just hope when i get it its not damaged. yeah i see they have a canadian warehouse but didnt know at time of order.

02-25-2009, 03:25 AM	#17
ground chuck Power Member Member since:May 2007 Location:Charm City Blu-ray collection:75 Blu-ray reviews:48 Trading Score:18	dark city is an awesome movie, i'd be pissed too!

02-25-2009, 03:50 AM	#19
Darkhawk9587 Blu-ray Ninja Member since:Nov 2008 Location:Wisconsin 4K collection:66 Blu-ray collection:487 Trading Score:30	That's suprising. I've never had a trouble with any seller on Amazon.com, and I have ordered lots of different things including blus.

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