Issue: Onkyo receiver shutting off randomly - Blu-ray Forum

Bolaar · 03-19-2009, 06:20 PM

Any ideas?

Of course the book says, unplug and call Onkyo...

Basically randomly it just shuts off and the red power light blinks.

I am thinking of pulling it appart and seeing if there is dust or anything like that causing the issue.

The receiver is ice cold, not like it is overheating.

Help out...WIFE will kill me if I buy another one since I just bought the 5020.

Johnny Vinyl · 03-19-2009, 06:23 PM

Quote:

Originally Posted by Bolaar

Any ideas?

Of course the book says, unplug and call Onkyo...

Basically randomly it just shuts off and the red power light blinks.

I am thinking of pulling it appart and seeing if there is dust or anything like that causing the issue.

The receiver is ice cold, not like it is overheating.

Help out...WIFE will kill me if I buy another one since I just bought the 5020.

And did you?

John

Bolaar · 03-19-2009, 06:24 PM

Quote:

Originally Posted by John72953

And did you?

John

Not yet...I am working so have not had a chance and won't likely till tomorrow.

Johnny Vinyl · 03-19-2009, 06:26 PM

Quote:

Originally Posted by Bolaar

Not yet...I am working so have not had a chance and won't likely till tomorrow.

I'd call them. Don't open up the unit as it may void your warranty. As far the dust issue you speak of...that's highly unlikely on a new unit.

I know it's a pain the have to wait, but I'd call them first before doing anything else.

Good luck!

John

Fors* · 03-19-2009, 06:38 PM

I don't mean to be a bearer of bad news (although I am, I guess?) but from some of the other forums I have read about this when the heat issue has been ruled out....is they seem to think it is a bad circuit issue and the protection indicator will activate and shut off the Onkyo. I'd call them and do what John said, don't open the thing! Good luck and let us know what happens.

BluLobsta · 03-19-2009, 06:40 PM

Sounds like the amp's output is shorted. Check for shorted speaker wires (or any wire) or wrong polarity. Do you have it connected to a power conditioner? Maybe try plugging it into a dedicated outlet if so.

Don't tear it apart, though

you'll void the warranty.

Bolaar · 03-19-2009, 07:06 PM

This is an old Onkyo...801N...so no warranty on it now. So pulling it appart is not my worry.

Bolaar · 03-19-2009, 07:11 PM

I am going to hope it has something to do with a short. I did reformat the cables the other day and that is about when it started.

At least I am going to hope.

Johnny Vinyl · 03-19-2009, 07:13 PM

Quote:

Originally Posted by Bolaar

I am going to hope it has something to do with a short. I did reformat the cables the other day and that is about when it started.

At least I am going to hope.

Polarity issue may be the cause here!

John

kingofgrills · 03-19-2009, 08:38 PM

Quote:

Originally Posted by Bolaar

I am going to hope it has something to do with a short. I did reformat the cables the other day and that is about when it started.

At least I am going to hope.

I'm betting that's the case. make sure none of the speaker cables are inadvertently touching each other, or another piece of metal, on the back of the receiver's terminal block. Carefully review each connection, because all it takes is a single strand to short everything out.

Fors* · 03-19-2009, 08:41 PM

Quote:

Originally Posted by Bolaar

I am going to hope it has something to do with a short. I did reformat the cables the other day and that is about when it started.

At least I am going to hope.

yea, ya gotta think it's the cables if this started happening when you re-arranged them. It's more than coincidence I think.

Bolaar · 03-19-2009, 08:47 PM

Got a few minutes and started tracing cables and found an issue.

My right main had both P and N pluged into P on the speaker, high and low.

Fixed it...HOPING that is all it is.

Will test in a few hours.

Thanks for the help so far...and crossing my fingers.

Bolaar · 03-20-2009, 12:21 PM

I think that fixed it...watched last night for 3 hours no issues...

Thanks all for pointing out my stupidity.

Fors* · 03-20-2009, 12:33 PM

Quote:

Originally Posted by Bolaar

I think that fixed it...watched last night for 3 hours no issues...

Thanks all for pointing out my stupidity.

Not a matter of stupidity

....it's sometimes tough to pay attention to those small details, they get you every time, or at least they get me. I'm happy everything worked out!

BluLobsta · 03-20-2009, 12:38 PM

Quote:

Originally Posted by Bolaar

I think that fixed it...watched last night for 3 hours no issues...

Thanks all for pointing out my stupidity.

Nah, not stupid at all man. Any advice of mine was based on personal experience

Gratz!!

naturephoto1 · 03-20-2009, 12:47 PM

Quote:

Originally Posted by Bolaar

Got a few minutes and started tracing cables and found an issue.

My right main had both P and N pluged into P on the speaker, high and low.

Fixed it...HOPING that is all it is.

Will test in a few hours.

Thanks for the help so far...and crossing my fingers.

You are very lucky that you did not short out the amp in the receiver. I did this several times on my Krell KAV-250a/3 power amp when 2 speaker leads touched once on the amp chasis and once on the center channel speaker. The latter was a very unfortunate and expensive accident (the first covered under warranty).

The latter time there was a poof of smoke and it smelled burned and the amp stopped working.

Rich

SlmShdy1 · 03-20-2009, 11:59 PM

I had the same thing happen to me at work. The receiver was ice cold, but it was shutting off on its own. It turned out to be the wrong polarity on one of the speakers as well. Easy fix.

03-19-2009, 06:20 PM	#1
Bolaar Expert Member Member since:Jan 2007 Location:Munson, OH Blu-ray collection:111 Trading Score:22	Issue: Onkyo receiver shutting off randomly Any ideas? Of course the book says, unplug and call Onkyo... Basically randomly it just shuts off and the red power light blinks. I am thinking of pulling it appart and seeing if there is dust or anything like that causing the issue. The receiver is ice cold, not like it is overheating. Help out...WIFE will kill me if I buy another one since I just bought the 5020.

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03-19-2009, 06:38 PM	#5
Fors* Moderator Top ranked HT gallery Top contributor Member since:Jan 2009 Location:Pottstown, PA Home Theater Gallery:160 4K collection:12 Blu-ray collection:142 Trading Score:11	I don't mean to be a bearer of bad news (although I am, I guess?) but from some of the other forums I have read about this when the heat issue has been ruled out....is they seem to think it is a bad circuit issue and the protection indicator will activate and shut off the Onkyo. I'd call them and do what John said, don't open the thing! Good luck and let us know what happens.

03-19-2009, 06:40 PM	#6
BluLobsta Blu-ray Guru Member since:Dec 2008 Location:Rhode Island Home Theater Gallery:86 4K collection:81 Blu-ray collection:420 DVD collection:1 Blu-ray reviews:2	Sounds like the amp's output is shorted. Check for shorted speaker wires (or any wire) or wrong polarity. Do you have it connected to a power conditioner? Maybe try plugging it into a dedicated outlet if so. Don't tear it apart, though you'll void the warranty.

03-19-2009, 07:06 PM	#7
Bolaar Expert Member Member since:Jan 2007 Location:Munson, OH Blu-ray collection:111 Trading Score:22	This is an old Onkyo...801N...so no warranty on it now. So pulling it appart is not my worry.

03-19-2009, 07:11 PM	#8
Bolaar Expert Member Member since:Jan 2007 Location:Munson, OH Blu-ray collection:111 Trading Score:22	I am going to hope it has something to do with a short. I did reformat the cables the other day and that is about when it started. At least I am going to hope.

03-19-2009, 08:47 PM	#12
Bolaar Expert Member Member since:Jan 2007 Location:Munson, OH Blu-ray collection:111 Trading Score:22	Got a few minutes and started tracing cables and found an issue. My right main had both P and N pluged into P on the speaker, high and low. Fixed it...HOPING that is all it is. Will test in a few hours. Thanks for the help so far...and crossing my fingers.

03-20-2009, 12:21 PM	#13
Bolaar Expert Member Member since:Jan 2007 Location:Munson, OH Blu-ray collection:111 Trading Score:22	I think that fixed it...watched last night for 3 hours no issues... Thanks all for pointing out my stupidity.

03-20-2009, 11:59 PM	#17
SlmShdy1 Blu-ray Guru Top contributor Member since:Nov 2007 Location:Honolulu, HI PlayStation® PSN: SlmShdy1 Home Theater Gallery:39 Blu-ray collection:292	I had the same thing happen to me at work. The receiver was ice cold, but it was shutting off on its own. It turned out to be the wrong polarity on one of the speakers as well. Easy fix.

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