My confessions as a fast food+restaurant employee.

[pBLU-RAYs3]

The things I have eyewitnessed while working at both of these places. Both are franchises. I no longer am employed in this industry. One is a subs fast food place, the other is a dining type style that you find common on street corners, shopping malls. I choose not to name for personal reasons. It was a wake-up eye opener for me.
1) no such thing as a clean napkin-ALL napkins left by customers placed back into napkin holders- reason: cost
2) customer returns ordered items- Passed on to next unwilling customer who order same item within time frame.
3) you've heard of the 5-10 second rule when dropping something to the ground- More like if customers don't see it, serve it.
4) Washing hands seem to be the biggest rule breaker. I've reminded co-workers a few times to wash their hands(almost male workers 99%). You would think this rule is easy to follow, but no.
5) Co-worker sitting on food preparation tables/counters as resting seat. I've told him it's unsanitary. He's wasn't bothered by it. I notified manager, manager's response is "I didn't see it."

Also, more common knowledge, 1) better to order in person because drive-through & to go orders is where the customer doesn't always get the fresh-est food. 2) Wow, very high turn over of employees at the fast food I was at. Hired help seems a bigger priority than sanitary conditions.

Haven't seen any tampering of food by disgruntled co-workers but I was there for 1 shift. One man got fired for stealing from register, another one for pigging out too much. Care to share any stories you've seen/heard/read?
EDIT: Quality conditions all depends on the higher ups at said location.