Question for Comcast customers...

[Navster]

So i'm thinking of signing up with the Comcast triple play, which will save me boat loads of money from what i'm paying right now... saving of almost $90/mo... I'm currenty with Dish Network, dont get me wrong i think its great and all, but i'm getting the exact same HD channel line up for much cheaper on Comcast, also will be getting a much faster cable internet compared to DSL...

How would you guys rate Comcast? please give me some feedback...

Also I need to purchase a wireless router to connect to my Cable Router, what do you guys reccomend, something $100 or lower please.

Thanks in advance for any feedback given

[mikejet]

My parents use Comcast at their house with no complaints. I use a $59.99 wireless router from Linksys with no issues what so ever.

[phlydude]

I hate Comcast - if Verizon's CO was closer to my house, I would drop them for a slower DSL speed.

Their video quality is horrible (compressed) and their line-up, while OK now, is still less in my area on HD than what I could get with Directv or Fios

When Verizon runs the fiber in my neighborhood, I will be the first to sign up...

I am using a Netgear WNR2000 - the reviews weren't the best but I got a good Black Friday deal at a time when I needed a router and was looking for something with 802.11 draft-N speeds. I find it more than adequate for my needs and it outperforms what I had there previously (Vonage Linksys - garbage and D-Link DI-624 - good but old)

Watch for Comcast's pricing - lock it in for an additional year if you like their service within the first 30 days...mine went from $99/month to $183/month after the promo (no premiums) - scumbags

[Navster]

price will only go up $15/mo after 12 months... not bad imo.. still saving compared to what im paying right now

[supersix4]

Yeah I'd check with Verizon the speed Comcast offers at least where we live isn't near what Verizon was offering I think like a 5-10 mbps difference just on the download side.

I don't like Verizon menu's as much as direct tv, but I know our Dtv bill alone was 300 a month, then with phone at 30 or something for phone, then internet at like 100 or 130. Now we have everything at 200 or 250 with Verizon so, much better deal.

I'm probably biased because back in the early 00's when Comcast had the monopoly in our area with being the only cable internet we had to go a month without service because they wouldn't come out or provide help. So me personally I'd never go back unless I had to.

[Navster]

for my area im getting 12-15 mbps... a huge upgrade compared to dsl's 1.5-3mbps im getting....

for the same price

[Steve]

I used to have Comcast and dropped them like a hot potato for Dish Network. I do miss the internet service though. It was much faster and more reliable than the AT&T DSL I have now.

I'll point out as well that in my experience the deals with switching from one company to another usually aren't as great as you think they're going to be once you start getting the bills. The prices they quote you are usually good and all, but once all the taxes and fees are tagged on they're not so great any more.

[supersix4]

Originally Posted by NavsterKing

for my area im getting 12-15 mbps... a huge upgrade compared to dsl's 1.5-3mbps im getting....

for the same price

Yeah I don't know you're budget or what you like to spend, our family always seems to spend way more then most people I know lol, but Comcast isn't so bad I'd never use it over nothing, I just know for what we wanted in terms of channels speed exc. Verizon was better for us.

I'd deff take the 15 over 1.5-3mbps.

Just make sure you check their website every 6 months because if they increase their basic HS internet they won't tell you, I had to have my mom call because I checked the site and they were selling 15 and she still had her 3 or 5 mbps from like 2001.

[Navster]

thanks for all the replies guys... there no contact or anything so if it doesnt work out than i'll def go back to dish...

cant for the high speed Cable internet downloads

[skatalite]

No idea about Comcast since I don't use em, but for a router I can't recommend the Apple AirPort Express enough: http://www.apple.com/airportexpress/

I have one, bought it for $80 refurbished, and it's amazing. Comes with Wireless N tech, so you're set for whatever the future holds. I'm signed up for 12MB/sec with Cox Internet, but get 26MB a second with the router.

[Navster]

Originally Posted by skatalite

No idea about Comcast since I don't use em, but for a router I can't recommend the Apple AirPort Express enough: http://www.apple.com/airportexpress/

I have one, bought it for $80 refurbished, and it's amazing. Comes with Wireless N tech, so you're set for whatever the future holds. I'm signed up for 12MB/sec with Cox Internet, but get 26MB a second with the router.

whats wirelss N technology? and do i hook this up into my router & pc?... how good is it for ps3 gaming & wifi with my laptop?...

[Dexter Morgan]

Whoa, Dish was more expensive than Comcast???

We had Dish for a few years, LOVED everything about it except I couldn't stand not being able to watch Yankee games on YES, so we switched to DirecTV. We were paying around $75-80/mo. for the 2-room DVR plus another TV. The switch to cable for what we needed would've cost us ~$115/mo. before taxes etc.

[skatalite]

Originally Posted by NavsterKing

whats wirelss N technology? and do i hook this up into my router & pc?... how good is it for ps3 gaming & wifi with my laptop?...

Wireless N is the next step from Wireless G. It's just a standard of WiFi. For instance, when you look at routers, you'll see it say things like "Wireless B," "Wireless G," and "Wireless N." Every broadband Internet service provider uses Wireless G right now, but Wireless N is the future. It's much faster than G and offers better expandability and connection reliability.

And the AirPort Express is the router. You hook it into your modem. Then, it broadcasts the wireless signal all over the house. I have mine set up behind my TV, since my cable modem is there. I use it for PS3 gaming and BD Live with no problems whatsoever. It works with both Windows and Mac operating systems.

If you check out the link, you'll find videos and all that to help you understand it better, if my descriptions and explanations weren't that good.

[Navster]

Originally Posted by skatalite

Wireless N is the next step from Wireless G. It's just a standard of WiFi. For instance, when you look at routers, you'll see it say things like "Wireless B," "Wireless G," and "Wireless N." Every broadband Internet service provider uses Wireless G right now, but Wireless N is the future. It's much faster than G and offers better expandability and connection reliability.

And the AirPort Express is the router. You hook it into your modem. Then, it broadcasts the wireless signal all over the house. I have mine set up behind my TV, since my cable modem is there. I use it for PS3 gaming and BD Live with no problems whatsoever. It works with both Windows and Mac operating systems.

If you check out the link, you'll find videos and all that to help you understand it better, if my descriptions and explanations weren't that good.

your desctription was great and thanks for the link.. This is the router im gonna go with.. Thanks for again for the feedback

[Uniquely]

I used to have Comcast and dropped them for satellite because of the absolutely abyssmal customer service. On two separate occasions, I had to take an entire day off work (because they will NOT give you a window of time) to have repair service done.... only to have the serviceman never show. On the second occasion, I called continually throughout the day to confirm my appt, and was repeatedly assured that yes they would be there. I called every half hour as it got past 3PM, and was still assured they would be there. He never showed. When I called to complain, I was ACTUALLY informed by one of the service operators that it was "not their job" to call me and tell me if the repairman couldn't make it. That did it. Instant cancellation.


In contrast, DirecTV has always provided prompt service, and even allowed me to specify service times after 4PM so I would not have to miss work just to take care of tv issues. It wasn't a factor in my decision, but I found PQ & AQ to be better with satellite than cable.

[JimSD]

I think it really depends on your local Comcast office. My parents experience with Comcast in NorCal has been excellent - good customer service, lots of HD channels, lots of free OnDemand, and better picture quality than friends of theirs with satellite in the area. They bought up so many smaller cable systems over the years that it seems the quality really varies from one area to the next based on some of the replies I've read here.

[Rob71]

Originally Posted by robinandtami

I used to have Comcast and dropped them for satellite because of the absolutely abyssmal customer service. On two separate occasions, I had to take an entire day off work (because they will NOT give you a window of time) to have repair service done.... only to have the serviceman never show. On the second occasion, I called continually throughout the day to confirm my appt, and was repeatedly assured that yes they would be there. I called every half hour as it got past 3PM, and was still assured they would be there. He never showed. When I called to complain, I was ACTUALLY informed by one of the service operators that it was "not their job" to call me and tell me if the repairman couldn't make it. That did it. Instant cancellation.

Same with me. Except after taking a full day off work the repairman called and said I would be his first stop the next day. So I took the next day off. I called around 10 because I had still heard nothing and was told I was "scheduled" for that day. Around 3:30 I called and informed them the boxes and modem were on my front porch, I was going to try and salvage at least part of my workday. I went with U-Verse and got a very good deal. Their internets fine, but their HD is

My freebies are about to expire with them, and now I'm leaning towards Dish.

[Uniquely]

Originally Posted by JimSD

I think it really depends on your local Comcast office. My parents experience with Comcast in NorCal has been excellent - good customer service, lots of HD channels, lots of free OnDemand, and better picture quality than friends of theirs with satellite in the area. They bought up so many smaller cable systems over the years that it seems the quality really varies from one area to the next based on some of the replies I've read here.

That could explain the serviceman never showing up.... but the pleasant young lady who informed me that it "wasn't their job" to call and tell you when service people would fail to meet their appointment date was at the Comcast corporate number.

[Navster]

wow after hearing all these service repair stories im having second thoughts, but seeing as there is no contract, if im not happy i can cancel when i please

[skatalite]

Originally Posted by Rob71

Same with me. Except after taking a full day off work the repairman called and said I would be his first stop the next day. So I took the next day off. I called around 10 because I had still heard nothing and was told I was "scheduled" for that day. Around 3:30 I called and informed them the boxes and modem were on my front porch, I was going to try and salvage at least part of my workday. I went with U-Verse and got a very good deal. Their internets fine, but their HD is

My freebies are about to expire with them, and now I'm leaning towards Dish.

I think U-verse Internet is great, and HD cable is heads and shoulders above what I had, which was Cox. I'm not back with Cox cause I moved into a "Cox Community." It's only temporary, though.