Ps3 Problem

[Nealten10]

Originally Posted by Marine Mike

Stop emailing them and call them right now. I've done tech support with Sony via email and its very close to worthless. I didn't get any viable answers or support until I picked up the phone.

I just got off the phone with the guy from playstation and he said i would have to pay 140$ for service without a receipt... but i didnt try at all to get anything out of him... I was just trying to be nice

[Sonny]

Originally Posted by Nealten10

I just got off the phone with the guy from playstation and he said i would have to pay 140$ for service without a receipt... but i didnt try at all to get anything out of him... I was just trying to be nice

I'll take um out for a 100$ bucks...? See I just saved you 40$. Your welcome.

[Nealten10]

Originally Posted by Sonny

I'll take um out for a 100$ bucks...? See I just saved you 40$. Your welcome.

ha ha PLEASE do

[Marine Mike]

Originally Posted by Nealten10

I just got off the phone with the guy from playstation and he said i would have to pay 140$ for service without a receipt... but i didnt try at all to get anything out of him... I was just trying to be nice

Well you can persistent while still being nice. Try calling them again and tell them that their answer isn't acceptable for you as a consumer. If they continue to say no, just ask to speak with a supervisor. Keep in mind that you shouldn't start lying to them and need to keep your story straight.

As long as you keeps your facts straight and not give up I'm confident that they'll make you a happy customer.

[Nealten10]

Originally Posted by Marine Mike

Well you can persistent while still being nice. Try calling them again and tell them that their answer isn't acceptable for you as a consumer. If they continue to say no, just ask to speak with a supervisor. Keep in mind that you shouldn't start lying to them and need to keep your story straight.

As long as you keeps your facts straight and not give up I'm confident that they'll make you a happy customer.

Ok thanks, ill call back right now