Aliens vs. Predator: Requiem (2007) (Extreme Unrated Set) - Page 20 - Blu-ray Forum

Gold Ranger · 05-19-2017, 07:57 PM

On the phone with them now.
The lady says that there is no reports of any errors.
Now I am on hold.

Gold Ranger · 05-19-2017, 08:08 PM

She says that the error disk is how it was intended to be released. They will not be offering to exchange it for a corrected copy. She says that I'm the only one who ever complained about it.
Says that if I want the correct one, I need to go out and buy it.

bigdaddyhorse · 05-19-2017, 10:20 PM

Quote:

Originally Posted by Gold Ranger

She says that the error disk is how it was intended to be released. They will not be offering to exchange it for a corrected copy. She says that I'm the only one who ever complained about it.
Says that if I want the correct one, I need to go out and buy it.

Wow, gotta love customer service these days. I can't buy you're the only one who's ever complained about it. Maybe to her if she's new there, and the issue was fresher years ago, but that's about it. I know it's hard to boycott a major studio (I've been trying to boycott Sony going on a year now, but have broke for a couple titles and sales I couldn't resist), but if I had that call I would be boycotting Fox too!

Gold Ranger · 05-20-2017, 01:19 AM

Quote:

Originally Posted by bigdaddyhorse

Wow, gotta love customer service these days. I can't buy you're the only one who's ever complained about it. Maybe to her if she's new there, and the issue was fresher years ago, but that's about it. I know it's hard to boycott a major studio (I've been trying to boycott Sony going on a year now, but have broke for a couple titles and sales I couldn't resist), but if I had that call I would be boycotting Fox too!

I broke down and grabbed the new dual pack from BB.
Here's hoping it is the correct version.
They had:
AvP
AvP 2 movie set...

No Stand alone AvP:R

Suntory_Times · 05-20-2017, 01:51 AM

Quote:

Originally Posted by Gold Ranger

I broke down and grabbed the new dual pack from BB.
Here's hoping it is the correct version.
They had:
AvP
AvP 2 movie set...

No Stand alone AvP:R

If the only shoot that is different is the girl being pinned to the wall. I personally think the less gory theatrical version of that shoot has far more punch to it.

Trekkie313 · 05-20-2017, 02:03 AM

This is probably the only Aliens movie after Convenant that I'll never revisit. Too damn dark to see anything, the characters have less substance than cardboard and for once the level of absurd violence actually disgusted me.

Patsfan123 · 05-23-2017, 12:40 AM

Quote:

Originally Posted by WhiteTim

I have the two pack how can I tell if my disc is the correct one?

I've got both the new and old discs in hand. Like other Fox stealth replacements, on the data side, the inner ring with barcode and serial number ends with a V2 imprinted on it.

If you have a PC BD drive the authoring date of the disc is 5/28/08. The old disc is dated 2/9/2008.

Considering the original disc released Apr 15, 2008, I would think most people have the fixed release.

RalphoR · 05-23-2017, 12:58 AM

I haven't watched this movie since I first bought the bd. Just recently it aired on HBO so I watched a bit. Wow...it looked amazing! I don't know if there's a new scan out there or if my new tv (Z9D) processed it up in some way but the colors popped, the detail was amazing, and the dark levels were incredible. The movie is still meh but I wound up watching the rest of the movie in awe. There was another couple of movies that looked way better on HBO as well in the same manner.

StingingVelvet · 05-23-2017, 03:45 AM

The BD looks really good picture quality wise, it's just that the movie is so dark a lot of people hate the look of it.

tilallr1 · 06-01-2017, 06:27 PM

Quote:

Originally Posted by Gold Ranger

She says that the error disk is how it was intended to be released. They will not be offering to exchange it for a corrected copy. She says that I'm the only one who ever complained about it.
Says that if I want the correct one, I need to go out and buy it.

Sorry to hear about horrible customer service man.

I am in the 2nd week of emails with them. They asked for pics of everything, which I just sent them. Crossing my fingers that they send me a replacement disk. But after hearing your bad luck, I feel like this is gonna end up exactly the same. Will keep you posted, but not going down without a fight ... its the principle of it.

tilallr1 · 06-05-2017, 04:02 PM

Good news, they are sending me a replacement disc and I got a return authorization and waybill to prove it. Got to send back the defective disc which they are covering the costs for via UPS and then they will send me the corrected disc.

So please contact Fox if you got the old disc. They are replacing it, even if bought almost a decade ago. This is what I call excellent customer service.

I will let you all know when I actually get the corrected replacement disc in hand.

Gold Ranger · 06-05-2017, 04:32 PM

Quote:

Originally Posted by tilallr1

Good news, they are sending me a replacement disc and I got a return authorization and waybill to prove it. Got to send back the defective disc which they are covering the costs for via UPS and then they will send me the corrected disc.

So please contact Fox if you got the old disc. They are replacing it, even if bought almost a decade ago. This is what I call excellent customer service.

I will let you all know when I actually get the corrected replacement disc in hand.

Wow! That's good for you! Bullshit that I was given a very rude and unhelpful ***** of a customer service agent. And I had to buy the damned thing to get the correct copy!

tilallr1 · 06-07-2017, 03:55 PM

Quote:

Originally Posted by Gold Ranger

Wow! That's good for you! Bullshit that I was given a very rude and unhelpful ***** of a customer service agent. And I had to buy the damned thing to get the correct copy!

Yeah, usually I just email and never call, since the phone reps are usually not helpful.

Cortiz · 06-07-2017, 08:04 PM

So what is wrong with the old disc? Sorry, late to the party.

warrian · 06-07-2017, 08:32 PM

Quote:

Originally Posted by Cortiz

So what is wrong with the old disc? Sorry, late to the party.

Authoring problems with the branching between the rated and unrated cuts resulting in some lost footage of the unrated version.

badfingerboogie · 06-09-2017, 05:52 AM

Hey, at least you guys got an extended cut at all - all of us outside the US are stuck with the theatrical cut only, and the US disc is region locked.

wesslan · 06-09-2017, 06:29 AM

Quote:

Originally Posted by badfingerboogie

Hey, at least you guys got an extended cut at all - all of us outside the US are stuck with the theatrical cut only, and the US disc is region locked.

Regionfree players for the win

With coventant and upcoming Predator maybe we will se a surge and get a AvP 3? :P

darkness2918 · 06-09-2017, 06:56 AM

After seeing this thread I checked my set. Glad to see I have the corrected disc. I didn't know about this issue as I just got my set from eBay a few months back & just put it on my shelf until I get urge to watch them again.

tilallr1 · 07-12-2017, 10:59 AM

Quote:

Originally Posted by Gold Ranger

Wow! That's good for you! Bullshit that I was given a very rude and unhelpful ***** of a customer service agent. And I had to buy the damned thing to get the correct copy!

Just an update that of course I did receive the new replacement disc, and they also sent me the new case. So very happy with them right now. [emoji2]

Sent from my E6653 using Tapatalk

Krypton_Son · 09-07-2017, 06:25 PM

So I bought the AVP "Double Feature" BD at Wal-Mart the other day. I remember seeing both AVP movies in one package but they were "unrated". Does the new one have the same unrated movies in it or do I need to buy the older one to get them?

This is the one I bought:

This is the "unrated" version:

05-23-2017, 12:58 AM	#388
RalphoR Blu-ray Archduke Member since:Oct 2013 Location:The Forbidden Valley of NE Ohio Trading Score:13	I haven't watched this movie since I first bought the bd. Just recently it aired on HBO so I watched a bit. Wow...it looked amazing! I don't know if there's a new scan out there or if my new tv (Z9D) processed it up in some way but the colors popped, the detail was amazing, and the dark levels were incredible. The movie is still meh but I wound up watching the rest of the movie in awe. There was another couple of movies that looked way better on HBO as well in the same manner. Last edited by RalphoR; 05-23-2017 at 01:05 AM.

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05-19-2017, 07:57 PM	#381
Gold Ranger Banned Member since:Jan 2011 Location:NY, TX, CA, IL, HI, NC, PA, WV, MO 4K collection:23 Blu-ray collection:65 DVD collection:2 Trading Score:133	On the phone with them now. The lady says that there is no reports of any errors. Now I am on hold.

05-19-2017, 08:08 PM	#382
Gold Ranger Banned Member since:Jan 2011 Location:NY, TX, CA, IL, HI, NC, PA, WV, MO 4K collection:23 Blu-ray collection:65 DVD collection:2 Trading Score:133	She says that the error disk is how it was intended to be released. They will not be offering to exchange it for a corrected copy. She says that I'm the only one who ever complained about it. Says that if I want the correct one, I need to go out and buy it.

05-20-2017, 02:03 AM	#386
Trekkie313 Blu-ray Baron Top contributor Member since:Nov 2010 Location:Ohio Home Theater Gallery:2 4K collection:216 Blu-ray collection:1663 DVD collection:547 Digital collection:156 Blu-ray reviews: 5 Trading Score:59	This is probably the only Aliens movie after Convenant that I'll never revisit. Too damn dark to see anything, the characters have less substance than cardboard and for once the level of absurd violence actually disgusted me.

05-23-2017, 03:45 AM	#389
StingingVelvet Blu-ray Grand Duke Member since:Jan 2014 Location:Philadelphia, PA 4K collection:853 Blu-ray collection:2332 DVD collection:111 Digital collection:12 Trading Score:69	The BD looks really good picture quality wise, it's just that the movie is so dark a lot of people hate the look of it.

06-05-2017, 04:02 PM	#391
tilallr1 Blu-ray Samurai Top ranked HT gallery Top contributor Member since:Dec 2007 Location:Great White North Home Theater Gallery:410 4K collection:78 Blu-ray collection:2009 DVD collection:2598 Blu-ray reviews: 33 Trading Score:248	Good news, they are sending me a replacement disc and I got a return authorization and waybill to prove it. Got to send back the defective disc which they are covering the costs for via UPS and then they will send me the corrected disc. So please contact Fox if you got the old disc. They are replacing it, even if bought almost a decade ago. This is what I call excellent customer service. I will let you all know when I actually get the corrected replacement disc in hand.

06-07-2017, 08:04 PM	#394
Cortiz Blu-ray Guru Member since:Jun 2007 Location:Out there, past them trees Trading Score:489	So what is wrong with the old disc? Sorry, late to the party.

06-09-2017, 05:52 AM	#396
badfingerboogie Blu-ray Samurai Top contributor Member since:Jun 2013 Location:Sydney, Australia Blu-ray reviews:1 Trading Score:1	Hey, at least you guys got an extended cut at all - all of us outside the US are stuck with the theatrical cut only, and the US disc is region locked.

06-09-2017, 06:56 AM	#398
darkness2918 Blu-ray Archduke Top contributor Member since:Sep 2014 Home Theater Gallery:2 4K collection:233 Blu-ray collection:2047 DVD collection:493 Trading Score:157	After seeing this thread I checked my set. Glad to see I have the corrected disc. I didn't know about this issue as I just got my set from eBay a few months back & just put it on my shelf until I get urge to watch them again.

09-07-2017, 06:25 PM	#400
Krypton_Son Senior Member Top contributor Member since:Jun 2017 Location:Somwhere out there 4K collection:19 Blu-ray collection:527 DVD collection:88 Trading Score:1	So I bought the AVP "Double Feature" BD at Wal-Mart the other day. I remember seeing both AVP movies in one package but they were "unrated". Does the new one have the same unrated movies in it or do I need to buy the older one to get them? This is the one I bought: This is the "unrated" version:

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