Does best buy price match with amazon? - Blu-ray Forum

banned user105 · 10-20-2009, 09:30 PM

Quote:

Originally Posted by chemokidd

have you guys noticed best buy has gone crappy since circuit city went out of business?

Um, no, I haven't noticed that. Best Buy tends to have some pretty good deals on Blu-Rays. Quite often when Amazon drops prices on Blu-Rays, what they're actually doing is matching Best Buy.

seeweda · 10-20-2009, 09:41 PM

The company policy for Best Buy is they will price match any local competitors price that is either in their weekly add or in some cases can be verified by calling the store. In either scenario they are supposed to verify the competitor has it in stock before matching the price most rarely do that step.

However Managers have a bit of leeway in this policy as every item Best Buy stocks has a lowest sale price set in their system and any Manager at their discretion can sell it for that price with reason. They can only go lower for damaged, open box items and clearance items.

If you get a manager who is more concerned about following the policy odds are you won't get a price match. Where as if the manager is more concerned about his daily sales figure odds are you will get the price match. The later works better on slow sales days than it would on a busy weekend.

Also make sure to speak to a manager on this never take the customer service rep, sales person or supervisors word for it. They are trained to say no to everything.

DAMNSAM77 · 10-20-2009, 09:52 PM

Quote:

Originally Posted by maverick22

I tried that, but it didn't work. They said they wouldn't price match any web site, no matter who it is....only local stores.

Quote:

Originally Posted by greatdevastator

I've never tried matching Amazon, but the three Best Buys I go to all price match walmart.com with no hesitations. I just simply print out the page with the price and bring it in. Not once have they even verified the price online.

Quote:

Originally Posted by doctorthodt

Um, no, I haven't noticed that. Best Buy tends to have some pretty good deals on Blu-Rays. Quite often when Amazon drops prices on Blu-Rays, what they're actually doing is matching Best Buy.

Maverick,
I highly recommend you ditch your near by BestBuy and travel a little further to another location which would be a lot more flexible. I have hit nearly all the Best Buy stores in the Denver metro area and I have yet to have an associate or a manager turn down a price match with Walmart's site. I will also respectfully disagree with someone else's statement that BestBuy's service has become worse since CC's closure. I think next to Walmart, Best buy is second best with good customer service.

Funny thing is that almost everytime I bring a print out from Walmart.com to Bestbuy, the BB associate will pull it up on Walmart's site to confirm, which tells me that they are using Wally's site as a reference for price matching. Plus with Wally's Site-to-Store free shipping, it becomes equivelant to BestBuy's free in-store pick up. So it's apples to apples.

As stated above, I recommend you try your luck with another BB store. Best of luck.

beefytwinkie · 10-20-2009, 10:37 PM

In my experience Best Buy is pretty cool with pricematching other stores. Their only stipulation (which is a YMMV I think) is that the manager once told me that they can pricematch any store but it also has to be within a reasonable distance away. That is, since I'm in New York City, I can't bring in an ad from a mom and pop store from like Rhode Island or something to pricematch.

maverick22 · 10-20-2009, 10:48 PM

Thanks, I'll either try speaking to a manager OR trying the next nearest location.

HoosierRampage · 10-20-2009, 11:29 PM

an amazon warehouse recently opened less than 30 mins away from the bb down the street, so they've now started price matching certain deals. they were even matching toys r us buy 2 get 1 free deal last week. only problem is that amazon still has bb smoked on selection.

chemokidd · 10-20-2009, 11:32 PM

Quote:

Originally Posted by doctorthodt

Um, no, I haven't noticed that. Best Buy tends to have some pretty good deals on Blu-Rays. Quite often when Amazon drops prices on Blu-Rays, what they're actually doing is matching Best Buy.

really, I dont see that a lot. Ive seen it sometimes but not enough to say best buy really is the best buy. usually when I look at bestbuy on blurays or cd's amazon usually wins

MaCruz · 10-20-2009, 11:43 PM

I wish.

sfmarine · 10-21-2009, 12:43 AM

Quote:

Originally Posted by macruz19

I wish.

+1...it's a shame but what can you do?

chemokidd · 10-21-2009, 12:56 AM

Quote:

Originally Posted by sfmarine

+1...it's a shame but what can you do?

shop amazon

IMO

MaCruz · 10-21-2009, 01:11 AM

Quote:

Originally Posted by sfmarine

+1...it's a shame but what can you do?

Shop at both! That's what I do

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10-20-2009, 09:41 PM	#2
seeweda Special Member Member since:Jun 2009 Blu-ray collection:302 Trading Score:6 Timezone GMT: 0	The company policy for Best Buy is they will price match any local competitors price that is either in their weekly add or in some cases can be verified by calling the store. In either scenario they are supposed to verify the competitor has it in stock before matching the price most rarely do that step. However Managers have a bit of leeway in this policy as every item Best Buy stocks has a lowest sale price set in their system and any Manager at their discretion can sell it for that price with reason. They can only go lower for damaged, open box items and clearance items. If you get a manager who is more concerned about following the policy odds are you won't get a price match. Where as if the manager is more concerned about his daily sales figure odds are you will get the price match. The later works better on slow sales days than it would on a busy weekend. Also make sure to speak to a manager on this never take the customer service rep, sales person or supervisors word for it. They are trained to say no to everything.

10-20-2009, 10:37 PM	#4
beefytwinkie Blu-ray Guru Member since:Oct 2008 4K collection:13 Blu-ray collection:459 Trading Score:6 Timezone GMT: -5	In my experience Best Buy is pretty cool with pricematching other stores. Their only stipulation (which is a YMMV I think) is that the manager once told me that they can pricematch any store but it also has to be within a reasonable distance away. That is, since I'm in New York City, I can't bring in an ad from a mom and pop store from like Rhode Island or something to pricematch.

10-20-2009, 10:48 PM	#5
maverick22 Blu-ray Champion Member since:Aug 2009 Location:Tejas 4K collection:943 Blu-ray collection:1424 DVD collection:2 MA collection:3 Digital collection:9 iTunes collection:10 Trading Score:282 Timezone GMT: -6	Thanks, I'll either try speaking to a manager OR trying the next nearest location.

10-20-2009, 11:29 PM	#6
HoosierRampage Member Member since:Apr 2008 Blu-ray collection:213 Timezone GMT: -5	an amazon warehouse recently opened less than 30 mins away from the bb down the street, so they've now started price matching certain deals. they were even matching toys r us buy 2 get 1 free deal last week. only problem is that amazon still has bb smoked on selection.

10-20-2009, 11:43 PM	#8
MaCruz Community Gaming Moderator Top ranked HT gallery Top contributor Member since:Mar 2009 Location:Jacksonville, FL Home Theater Gallery:160 4K collection:104 Blu-ray collection:958 DVD collection:18 MA collection:394 Digital collection:570 iTunes collection:527 Prime collection:192 Blu-ray reviews: 23 Trading Score:139 Timezone GMT: -5	I wish.

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