Question about PS3 returns

[stargazeruk]

Originally Posted by SillyMammo

Well, my 40gb PS3 got the YLoD yesterday. I called Sony and they told me up to 5 business days to get the return box and 10-12 business days to fix and return. I wanted to know how accurate is this turnaround estimate? I have a $50 BB gift card and I'm thinking of just buying a slim for a $100 more, and getting the Fat fixed at a later date.

I was also wondering how many of our blu-ray.com members have had their PS3 brick? I'd post a poll but don't know how to do it.

I not had the YLod but I had mine bricked from a firmware update V3.

I don't know about US laws and companies with returns but in the UK I had mine for a year and a half and I returned mine to the online retailer.

I called sony first told them what happened and tried to fix it and when we could not get it working they wanted £150 despite the person from sony agreeing it was the firmware that caused it.

I was not going to give them £150 to fix the console I would not get back. They wanted to give me a refurbed console with 3 months warranty but the slim was out by then and I thought for an extra £100 I just get the slim.

I then called the online retailer and told them what happened, that I called sony to try and resolve it but the end result was sony wanting £150 and them give me a refurbed. They said the 40Gb was no longer in stock so send it back and they gave me a full refund. I brought the slim out the money I got back.